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Mandatory CPD - real estate
Three CPD points from mandatory activities must be obtained each calendar year. The subject areas for these activities will address the latest industry compliance issues, legislative changes and work practices.
A list of mandatory activities needed to complete for the current and previous three years will be published on this page.
Costs and payment for CPD
The cost of the mandatory activities are covered by Consumer Protection only for:
- participants with a current licence or registration
- attendance at mandatory activities listed below
- in the calendar year of compliance
- each activity only once
- activities relevant to the participants role eg. residential or commercial options.
You are responsible for paying the cost of completing any catch-up courses, or for any additional mandatory activities completed.
If you are both an individual licensed agent holding a current triennial certificate and a registered sales representative, you must attend the activity for a licensed agent. Consumer Protection will not fund your attendance at the sales representative’s nor property manager’s mandatory CPD activities.
Late arrival policy
If you arrive more than 30 minutes late and stay for the remainder of the activity, you will only be eligible for the CPD points when you complete the activity. You must re-schedule the same activity with the same training provider to complete the part of the activity you missed. You are responsible for withdrawing or re-scheduling an activity.
Consumer Protection will only subsidise your attendance when you have completed the activity in full.
Training providers
The following four registered training organisations deliver the mandatory activities. Courses will be available from February each year:
|
Region |
Training Provider |
Contact details |
|---|---|---|
|
Metropolitan, Peel, Wheatbelt, Kimberley, Pilbara, Gascoyne, Mid-West |
|
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|
Metropolitan, Peel, Wheatbelt |
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Metropolitan, Peel, Wheatbelt, South‑West, Great Southern, Goldfields (South of Norseman) |
|
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Metropolitan, Peel, Wheatbelt |
|
2023 Subjects
The following subjects have been prescribed for 2023
Real estate and business agents: 3 hrs
Who is this designed for: All licensed agents; real estate and business agents.
Session Details
- Automatic mutual recognition of occupational registration
- Family and domestic violence provisions and protections
- Cyber-crime, cyber-security and best practice prevention
Residential sales representatives: 3 hrs
Who is this designed for: Residential sales representatives
- Strata and community titles
- Automatic mutual recognition of occupational registration
- Cyber-crime, cyber-security and best practice prevention
Residential Property Managers: 3 hrs
Who is this designed for: Residential property managers
- Strata and community titles
- Family and domestic violence provisions and protections
- Cyber-crime, cyber-security and best practice prevention
Commercial Sales and Property Management: 3 hrs
Who is this designed for: Commercial - sales and property management
- Cyber-crime, cyber-security and best practice prevention
- Overview of the Small Business Friendly Approvals Program
- Automatic mutual recognition of occupational registration
2022 Subjects
The following subjects have been prescribed for 2022.
Licensed Agents (3hrs)
Who is this session designed for: All Licensed agents (Residential/Commercial/Business Broking)
Session details: Responsibilities of the agent/BFC
- Staff management; including remote working
- Workplace safety and health
- Business records
Disclosures and Authorities: Verifying trust account transactions
Sales Representatives (3hrs)
Who is this session designed for: All Sales representatives (Residential/Commercial)
Session details:
- Ethical and professional behaviour
- Understanding valuations
- Risk awareness; identifying high risk practices & behaviours
Property Managers (3hrs)
Who is this session designed for: All Property managers (Residential/Commercial)
Session details:
- Rent increases, breaches and terminations
- Conflict management
- Strata-titled Rental Properties: Responsibilities and obligations of the Property Manager & Strata Manager
2021 Subjects
The following subjects have been prescribed for 2021.
Licensed Agents
- Licensed Agents are to attend one of the sessions outlined below.
Sales Representatives – Residential – (3hrs)
Who is this session designed for: Sales representatives involved in selling of residential property
Session details:
- Acting in the best interest of the client
- What is a material fact and when should it be communicated
- How to resolve conflict and maintaining effective communication
- Strata Title Changes (inc Community Titles)
Sales Representatives – Commercial and Business Brokers – (3hrs)
Who is this session designed for: Sales representatives involved in selling of commercial/retail property or businesses.
Session details:
- Acting in the best interest of the client
- What is a material fact and when should it be communicated
- How to resolve conflict and maintaining effective communication
- Strata Title Changes (inc Community Titles)
Property Managers – Residential – (3hrs)
Who is this session designed for: Property managers involved in leasing of residential property
Session details:
- Rights and Responsibilities of tenants and owners and property managers role in this relationship
- What is a material fact and when should it be communicated
- Retention and security of documentation virtually e.g. Cloud based systems – how to ensure necessary records are retained in terms of statutory requirements
Property Managers – Commercial – (3hrs)
Who is this session designed for: Property managers involved in leasing of commercial/retail property.
Session details:
- Rights and Responsibilities of tenants and owners and property managers role in this relationship
- What is a material fact and when should it be communicated
- Retention and security of documentation virtually e.g. Cloud based systems – how to ensure necessary records are retained in terms of statutory requirements
2020 Subjects
The following subjects have been prescribed for 2020.
Agents, Sales Representatives and Property Managers - Residential and Commercial
Who is this session designed for:
Real estate agents, sales representatives and property managers involved in selling and/or leasing of residential property, commercial/retail property or businesses.
Session details:
- Part 1: Duties and Obligations (1hr)
- Appointment to Act
- Duty of Disclosure
- Privacy: Collection, Retention and Sharing of Data
- Trust Account Requirements
- Part 2: Responsibilities and Restrictions (1hr)
- Identification Requirements
- Anti-Money Laundering Basics
- Special Conditions: Is this Legal Work/Advice?
- Bond Lodgement Basics
- Part 3: Strata Reform: Amendments to the Strata Titles Act 1985 (1hr)
- Strata Title Basics
- What's Different?
- What's New?
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