Residential parks – Park operator’s right of entry

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Entering the tenant’s site or relocatable home – park operator’s right of entry

It is a standard term of all long-stay agreements to allow the park operator to enter the tenant’s premises in the circumstances listed in the table below, provided the park operator enters the premises at a reasonable time (between 8am and 6pm on a weekday or 9am to 5pm on a Saturday) and gives the tenant the appropriate amount of notice:

If the premises is rented, park managers can enter the site or relocatable home in the follow circumstances:

  • if the tenant agrees;
  • in an emergency;
  • to collect rent (no more than once a week);
  • to inspect premises (needs 7 to 14 days written notice; a park operator can’t inspect the premises more than 4 times in any 12 month period);
  • to carry out necessary repairs or maintenance (at least 72 hours’ written notice);
  • for an inspection if a tenant has filed a Notice of termination of tenant's interest in on-site home agreement on grounds of family violence (Division 4 form) or where  an application has been made to have a tenant's interest in the tenancy agreement terminated on the grounds of family violence;
  • if there is a State Administrative Tribunal order (for abandoned premises);
  • to show the property to prospective tenants (during the 21 days before the agreement is due to end);
  • to show the property to prospective buyers of the relocatable home (reasonable written notice); or
  • for any other purpose (at least 72 hours’ written notice and enter at a reasonable time)

An additional right of entry can be applied under the Caravan Parks and Camping Grounds Act 1995.  This allows entry:

  • in an emergency; or
  • if the owner agrees; or
  • for a ‘prescribed reason’, such as for safety and health reasons.

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