Contact Consumer Protection
Tel: 1300 30 40 54
See all Consumer Protection office locations
A dealer must maintain a register of the vehicles bought and sold. A separate register must be held at each authorised premises.
Dealers may use either paper bound or electronic dealer registers.
A register must be available for inspection by authorised inspectors from the Department of Mines, Industry Regulation and Safety or by police officers at all times.
A paper register must be in the form of the Form 1 - Dealer's Register of Transactions.
Dealers can buy the software for electronic registers or develop their own.
The Department does not "approve" actual computer software to be used for registers. Rather, the regulations define what must be kept in the registers, how that information is to be kept and made available to authorised inspectors and how it should be backed up.
The electronic register must be kept using software which ensures that information:
The electronic register software must also ensure that, if the information in the register is changed or deleted, a record is kept of the information before it was changed or deleted, including the date on which the information was changed or deleted and who changed it.
Dealers may use paper registers, which must be a series of bound books which:
Each record in the book must be numbered consecutively and if a record is to be amended or deleted, the original record must remain decipherable. In other words 'whiteout' or liquid paper' is not to be used to correct an entry.