Contact Consumer Protection
Tel: 1300 304 054
consumer@dmirs.wa.gov.au
See all Consumer Protection office locations
Consumers have rights under consumer guarantees, regardless of any other warranty provided by the supplier or manufacturer.
You must:
A consumer can insist a supplier meets a consumer guarantee, even if the goods are covered by any additional warranties.
When selling an extended warranty, you should make it very clear exactly what it offers the consumer, over and above the rights they already have under consumer guarantees.
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