Contact information

Safety, Industry Regulation and Consumer Protection general enquiries

  • Safety, Industry Regulation and Consumer Protection call centres 
  • How to contact and provide feedback to the department

For general enquiries, or to provide feedback on a specific issue not related to our customer service, please contact the relevant division using the phone or email details listed below.

Resources, Titles & Compliance, and Resources Safety general enquiries

For enquiries, or to provide feedback on a specific issue for Resources, Titles & Compliance, and Resources Safety, please contact the relevant section using the phone or email details listed here.

Offices Contact

Administration and corporate feedback line
Level 2 (reception), Gordon Stephenson House, 140 William Street (please use the public entrance off Railway Lane from the Murray Street Mall), Perth

Please note: If you are wanting to phone a particular division of the department, for example Consumer Protection or WorkSafe etc, please look for their contact numbers below

  • 1300 136 237*
  • +61 8 6251 2916
Building Commission (including Plumbers Licensing Board and Building Services Board)
Level 1, Mason Bird Building, 303 Sevenoaks Street (entrance Grose Avenue), Cannington

Consumer Protection main office (including Associations and Charities)
Gordon Stephenson House, Level 2 (reception), 140 William Street (please use the public entrance off Railway Lane from the Murray Street Mall), Perth

Licensing, Registration & Monitoring, Motor Vehicles and Bond Administration
Level 1, Mason Bird Building, 303 Sevenoaks Street (entrance Grose Avenue), Cannington

EnergySafety
Level 1, Mason Bird Building, 303 Sevenoaks Street (entrance Grose Avenue), Cannington
Labour Relations
Gordon Stephenson House, Level 2 (reception), 140 William Street (please use the public entrance off Railway Lane from the Murray Street Mall), Perth
WorkSafe
Level 1, Mason Bird Building, 303 Sevenoaks Street (entrance Grose Avenue), Cannington
  • General enquires:
    • 1300 307 877*
    • +61 8 6251 2200
  • Licensing:
    • 1300 424 091*
    • +61 8 6251 2912
  • 24 hour serious incident and fatality reporting line: 1800 678 198
  • safety@dmirs.wa.gov.au

* For callers within Western Australia only
For callers within Australia only

Postal address

Department of Mines, Industry Regulation and Safety
Division name (eg Consumer Protection)
Locked Bag 14
CLOISTERS SQUARE  WA  6850

Office locations

National Relay Service

Full details on the use of the National Relay Service for people who are deaf, hearing and/or speech-impaired are available.

Website feedback

If you're experiencing issues with our website or would like to provide feedback about it, please email us your website feedback, including your name and contact information.

Feedback about the department's service

If you would like to provide feedback relating to the quality of customer service provided by the Department of Mines, Industry Regulation and Safety (including complaints), please complete the Online Customer Feedback Form.

If you prefer to mail us your feedback, complete and return the Customer Feedback Form.

The Department of Mines, Industry Regulation and Safety has produced a Customer Service Charter that sets out our obligations to you and what your rights are in relation to the services we offer.

If you have questioned a decision or action of the department, but feel that your complaint has not been properly dealt with, you have the right to seek an independent review by the Ombudsman. Further information can be found at the Ombudsman WA website.

Disability access and inclusion feedback form

If you would like to provide feedback about any access issues you have encountered with our services, information or facilities, please complete the Disability access and inclusion feedback form.

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