As part of its function, Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship issues in connection with a regulated building services and...

This policy provides the criteria the Electrical Licensing Board require to be met for an Electrical Contractor's Licence to be issued.

This guide to your rights when shopping answers many common consumer questions and explains your rights under the Australian Consumer Law (ACL). What if a supermarket scanner charges me too much?...

Misleading behaviour Misleading or deceptive behaviour is when a shop owner or trader presents an incorrect view about the price, value or quality of goods or services to you. A shop owner can break...

Estimates and quotes are different ways of putting a price on a job or service before the job is done. What is a quote? A quote is the total amount a tradesperson agrees it will cost to do a job or...

When buying expensive goods, including fridges, washing machines and televisions, there are many options available to help you make these purchases. Saving If you know you’re going to have to come up...

Before you buy a mobile phone or sign up to a contract you should be aware of these 10 things. 1. Shop around Look at many different types of plans, pre-paid, capped and monthly because call costs...

What is book-up? Book-up is short term credit offered by a shop owner that lets you buy goods or services and pay for them later. Some shop owners will charge a fee for allowing you to use book-up...

The following FuelWatch logos are provided for use by industry and media in accordance with the relevant Consumer protection style guide. If you need an alternative format, eg. EPS, please contact CP...

October is Safe Work Month, it is easy to join us in promoting safety in your workplace. Be a safety champion throughout October by: Using our campaign kit to promote safety in your workplace;...