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Personal services - An industry guide to the ACL This guide provides information on the ACL for businesses which provide personal services; for example, hairdressing and beauty services, furniture...
Consumer Protection
Guide / handbook
09 Jan 2017
This guide provides information on the ACL for electrical and whitegoods businesses. It covers key aspects of the law such as refunds, replacements and repairs, focusing on issues where: industry...
Consumer Protection
Guide / handbook
09 Jan 2017
Small Business Self Assessment checklist
Consumer Protection
Checklist
29 May 2014
There are a number of different orders you can seek to enforce a court or tribunal decision in your favour. Claims in the Magistrates Court The Magistrates Court deals with cases where the total...
Consumer Protection
Brochure
27 Mar 2018
National Occupational Licensing Law Bill Exposure Draft Explanatory Paper
Consumer Protection
Policies
30 May 2014
Warranty against defects A warranty against defects is an undertaking made at the time the goods or services are supplied. This promise is over and above the protections provided by law. It is...
Consumer Protection
Form – notification
16 Jul 2019
Consumer Protection Strategic Plan 2012 - 2015
Consumer Protection
Plans
29 May 2014
Consumer Protection Division Aboriginal Consumers Education Plan - 12 Principles The Commitment What Consumer Protection is doing Principle 1: Consumer Protection continues to consult with Aboriginal...
Consumer Protection
Policies
21 Aug 2023
‘Indigenous Consumers Count’ are reports examining consumer issues faced by Indigenous Western Australians and whether consumer protection services adequately meet the needs of this diverse...
Consumer Protection
Guide / handbook
13 Mar 2023
Lessors must give a tenant this form within 14 days after the tenant has moved in. Although you may not have a written residential tenancy agreement tenants and lessors still have to comply with the...
Consumer Protection
Form – notification
16 Mar 2016

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