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29 June 2020 It’s important to know the difference between a remedial and rent default notice. This eBulletin explains remedial notices and when to use them. Next week’s will focus on rent default...
Consumer Protection
Bulletin
02 Jul 2020
16 June 2020 Motor vehicle dealers Contract cancellations - charging pre-estimated liquidated damages Consumer Protection has received a number of enquiries from consumers about the amount of pre-...
Consumer Protection
Bulletin
22 Jun 2020
Be in the know before you need a tow! Get prepared before being involved in a car accident or roadside breakdown situation. It is hard to have your wits about you when you have been involved in a car accident, particularly if you’re in a busy location and need to get your car off the road. It can...
Servicing, repair and towing
Flowchart last updated: 17 September 2020 This flowchart explains how the mandatory conciliation process works. For additional information, including how to apply, see the COVID-19 Residential...
Consumer Protection
Fact sheet
17 Sep 2020
The new Residential Tenancies Mandatory Conciliation Service was established to help landlords and tenants who have a rental issue during the COVID-19 coronavirus pandemic emergency period . It was introduced by the WA Government to help landlords and tenants reach agreement about a relevant...
Having problems with renting a home?
A national safety alert has been issued for several open-flued gas heaters that, under certain circumstances, may produce too much carbon monoxide – potentially causing serious health risks to users. Building and Energy is urging owners of these gas heaters to stop using them immediately. The...
Gas appliances
You can’t see it or smell it. But while your gas heater is running, carbon monoxide could be spilling into your home. All gas heaters can spill carbon monoxide (CO) – a gas that you can’t see or smell but can make you seriously sick or kill you. To be sure your gas heater is safe, you should: have...
Gas appliances
Safety advice for using open flued gas space heaters Negative pressure can occur when there is not enough ventilation in a home and an exhaust fan or range hood is operating. If an open flued gas space heater is operating at the same time as an exhaust fan, it may cause the gas heater to...
Gas appliances
COVID-19 commercial tenancy laws extended The State Government has decided to extend the emergency period under the Commercial Tenancies (COVID-19 Response) Act 2020 (WA) until 28 March 2021. This means that the existing laws, including the moratorium on evictions, freeze on rent increases and code...
Commercial tenancy
COVID-19 rent laws extended The State Government has extended the emergency period under the Residential Tenancies (COVID-19 Response) Act 2020 (the Act) until 28 March 2021. This means that the existing laws, including the moratorium on rent increases and some termination of tenancies will stay in...
Having problems with renting a home?

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