Western Australian Consumer Protection Awards

2020 Consumer Protection Awards Winners Announced

The 2020 winners were announced during a first-ever virtual event on Wednesday 5 August 2020.

Watch the event video to meet the winners!

About the Consumer Protection Awards  

The Consumer Protection Awards (the Awards) provide an opportunity to recognise and reward the achievements of those who help communities understand and have better access to consumer protection in everyday situations. Contributions in advancing consumer protection in Western Australia can take many different forms including:

  • raising awareness of consumer rights;
  • championing the cause of disadvantaged or vulnerable consumers;
  • improving complaints handling, mediation or dispute resolution processes;
  • contributing to injury prevention for children, such as working in the interests of the safe use of products;
  • helping consumers with tenancy matters, scam prevention, debt management or understanding contracts;
  • undertaking relevant research;
  • making a significant contribution to policy formulation; and
  • developing outstanding promotion and education programs on consumer protection issues.
Consumer Protection Awards promo, by ConsumerProtectionWA

Nominations for the Awards open in the second half of each calendar year. Winners are announced at an awards presentation ceremony usually held during the week of World Consumer Rights Day (15 March) every year.

Why nominate?

Finalists and winners of the Awards are widely acknowledged for their achievements and work in protecting consumer rights within our community. Winners and finalists are announced through a media statement and through other publicity associated with the event.

The confidence and credibility gained through the awards process can be influential for participating individuals, organisations and businesses when making future applications for project partners, support or funding.

All finalists receive a framed certificate. Winners in each category receive a cash prize of $2,500 each, a framed certificate and a trophy. The winner’s names are also added to a perpetual shield displayed at Consumer Protection’s head office.

Be inspired by our previous year's winners and see what they have to say about winning an Award in their category.

Award categories

There are four Award categories for nominees to select from as an individual, group, organisation, journalist or media outlet.

Three of the Award categories have been named after Western Australian consumer protection pioneers – Rona Okely, Richard (Dick) Fletcher and Ruby Hutchison.

Rona Okely Award

The Rona Okely Award acknowledges an individual Western Australian who has influenced and inspired consumer protection in their community. They have given their time, energy and experience to help others and are a positive role model for those involved in the public and not for profit sectors.

Nominees must be an individual who can demonstrate a significant achievement, contribution and commitment to protecting Western Australian consumers.

Richard (Dick) Fletcher Award

The Richard (Dick) Fletcher Award acknowledges a local government authority, non-government organisation or group of individuals operating in Western Australia that have made a significant contribution towards the advancement of consumer protection.

Nominees effectively deliver services, projects or initiatives that raise community awareness of consumer protection issues.

Kidsafe WA Award

The Kidsafe WA Award acknowledges an individual, local government authority, non-government organisation, business or group of individuals operating in Western Australia that have made a significant contribution to the advancement of injury prevention for Western Australian children.

Nominees have worked to raise awareness of specific product hazards, been involved in the design and development of new products or developed and delivered projects that raise community awareness of product safety.

Ruby Hutchison Media Award

The Ruby Hutchison Media Award acknowledges the media’s significant contribution to increasing community understanding about consumer protection, including product safety, in Western Australia. This includes highlighting breaches of consumer laws, and alerting the community about consumer protection issues.

Nominees may be a journalist or media outlet distributing its content in Australia and which has a direct bearing or benefit to Western Australian consumers.

The publications or broadcasts must have occurred between the previous year’s submission deadline and the current year’s submission deadline.

For more information

 

 

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