Commercial tenancies - COVID-19 response

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Commercial tenancy

COVID-19 commercial tenancy laws extended

The State Government has decided to extend the emergency period under the Commercial Tenancies (COVID-19 Response) Act 2020 (WA) until 28 March 2021. This means that the existing laws, including the moratorium on evictions, freeze on rent increases and code of conduct will apply until this date. In line with the Commonwealth Government’s modified JobKeeper program, the protections will be targeted to apply only to those tenants who experience financial hardship as a consequence of the coronavirus COVID-19 pandemic. 

See the Commerce Minister's announcement: WA to extend COVID-19 commercial tenancy laws

Terms we use on this page

Commercial Tenancies (COVID-19) legislation = Commercial Tenancies (COVID-19 Response) Act 2020 WA and Commercial Tenancies (COVID-19 Response) Regulations 2020 (WA).

Emergency period (for the purpose of the Commercial Tenancies COVID-19 legislation) is now 30 March 2020 to 28 March 2021. However the government may change the end date to be earlier or later, depending on the status of the COVID-19 pandemic. 

Commercial tenancy code of conduct to assist during COVID-19

The WA Government has introduced a code of conduct to help commercial tenants and landlords reach agreements about rent during the COVID-19 coronavirus pandemic.

Read more in the Commerce Minister's announcement or see the code on the Western Australian legislation website: Commercial Tenancies (COVID-19 Response) Regulations 2020 (WA).


How do I know if Commercial Tenancies (COVID-19) legislation applies to me?

The Commercial Tenancies (COVID-19) legislation is made up of two parts:

  1. the Commercial Tenancies (COVID-19 Response) Act 2020 (WA); and
  2. the Commercial Tenancies (COVID-19 Response) Regulations 2020 (WA), which contains the WA Mandatory Code of Conduct (WA Code).


The Commercial Tenancies (COVID-19 Response) Act 2020 applies to small commercial leases during the emergency period. From 30 September 2020, some changes will be made to how the legislation applies.

A small commercial lease is a:

  • retail shop lease as defined in the Commercial Tenancy (Retail Shops) Agreements Act 1985 (CTA Act); or
  • a lease where the tenant is a small business as defined in the Small Business Development Corporation Act 1983 (SBDC Act);
  • lease where the tenant is an incorporated association as defined in the Associations Incorporation Act 2015 (AI Act); or
  • another type of lease prescribed by regulation.


Some parts of the legislation, such as the WA Code, only apply to an "eligible tenant". These are small businesses, including retail stores:

  • with an annual turnover of less than $50 million; and 
  • which qualify for the JobKeeper scheme or have experienced a decline in turnover of 30 per cent or more. Charities only need to show a 15 per cent reduction in turnover.


What protections does the legislation contain?

Protections in the Commercial Tenancies (COVID-19 Response) Act 2020 (WA) include a:
  • six-month moratorium on evictions due to non-payment of rent;
  • freeze on rent increases;
  • restriction on penalties for tenants who do not trade or reduce their trading hours;
  • prohibition on landlords making a claim on any form of security (e.g. a bank guarantee or security deposit) for the performance of the tenant’s obligations under the lease; and
  • prohibition on landlords progressing action against a tenant for a breach that occurred after 30 March 2020, but before the start of the new laws.
For the period from 30 March 2020 to 29 September 2020 these protections apply to all small commercial leases.  From 30 September 2020 to 28 March 2021 changes will be made so that these protections apply only to eligible tenants (these will be tenants who continue to qualify for JobKeeper or can meet the reduction-in-turnover test used for JobKeeper i.e. a loss of 30 per cent). This page will be updated with more information as soon as it becomes available.


What does WA’s Code require?


Under the WA Code, landlords and tenants are required to negotiate in good faith to reach temporary arrangements about rent relief to be provided by landlords during the emergency period. 
The impact COVID-19 has had on a tenant’s turnover should be taken into consideration during negotiations to determine what temporary changes are appropriate, such as deferrals and/or reductions in rent payments.
The WA Code does not apply as broadly as the Act, as it only applies to "eligible tenants". These are small businesses, including retail stores, with an annual turnover of less than $50 million and which qualify for the JobKeeper scheme or have experienced a decline in turnover of 30 per cent or more. Small charities only need to show a 15 per cent reduction in turnover.
The WA Code requires landlords and tenants to act reasonably and in good faith with openness, honesty and transparency.
Commercial tenants and landlords must provide each other with sufficient and accurate information for the purposes of negotiations and not to make onerous demands of one another.
The WA Code outlines a process for tenants to request rent relief. Landlords are required to:
  • offer relief at least proportionate to the reduction in turnover that the business has suffered; and
  • provide at least half of that rent relief as a waiver, with the rest to be either deferred or waived.
Rent relief should be adjusted from time to time (but not more than once a month), as a tenant’s loss in turnover varies. For example, as a tenant’s business recovers and turnover increases, then rent relief should decrease by the same proportion.
The WA Code also deals with recovery of outgoings and expenses and confidentiality obligations. 
The WA Code is available on the Western Australian Legislation website. 


What happens to the WA Code after 29 September 2020?

The WA Code will continue to apply after 29 September 2020. 

However, from 30 September 2020, if a tenant’s business improves so that they are no longer eligible for JobKeeper or cannot meet the decline-in-turnover tests for JobKeeper (because their loss in turnover is less than 30 per cent), then the WA code will no longer apply to that tenant.

This page will be updated with more information on the processes for renegotiation of rent relief after 29 September 2020 as soon as it becomes available.



What is the National Code and how does it relate to the WA Code?

On 7 April 2020, the National Cabinet released the Mandatory Code of Conduct – Small to Medium Enterprises (SME) Commercial Leasing Principles during COVID-19, and announced States and Territories would implement the Code via legislation or regulation.

For more information see the National Cabinet Mandatory Code of Conduct.

The WA Code applies to small commercial leases and is based on the national code principles outlined in this video:


COVID-19 - Mandatory commercial tenancy code , by Australian Small Business and Family Enterprise Ombudsman Kate Carnell

The WA Government made modifications to the National Code to ensure it is suitable for Western Australia.

The WA Code is available on the Western Australian Legislation website.  


I’m a commercial tenant, how do I use the WA Code to negotiate with my landlord?

Get your financial records ready to prove a turnover decrease of 30 per cent or more and write to, or email, your landlord. Your landlord must respond within 14 days.
For practical advice on the best way to reach an agreement on rent relief under the WA code, visit the Small Business Development Corporation's website.


What should tenants do after 29 September 2020?

If you have a small commercial lease and you continue to be an eligible tenant (annual turnover of less than $50 million and qualify for the JobKeeper scheme or have had a decline in turnover of 30 per cent or more) the Commercial Tenancies (COVID-19) legislation, including the WA Code, will apply to you.

An eligible tenant can ask their landlord to continue existing rent relief arrangements or renegotiate rent relief for the period after 29 September 2020. Tenants should provide landlords with details of loss of turnover on an ongoing basis, e.g. month by month. Rent relief should be proportionate to a tenant’s reduction in turnover and should be adjusted as turnover changes. 


What if we can’t reach an agreement under the WA Code?

If an agreement cannot be reached under the WA Code, the Small Business Commissioner can mediate or conciliate.

Disputes can be taken to the State Administrative Tribunal if they cannot be resolved through conciliation.

I am having difficulties negotiating with my landlord/tenant, what can I do?

The legislation includes processes for resolution of disputes arising out of, or in relation to, the operation of the Act or WA Code, including provisions to protect landlords where tenants are refusing to pay rent despite the capacity to do so.

If you are experiencing difficulties negotiating with your landlord or tenant please contact the  Small Business Development Corporation for advice and assistance.

For further advice and assistance

Visit the Small Business Development Corporation's pages: Dealing with coronavirusNew commercial tenancy legislative changes and Small business tenants and landlords to work together.

What financial assistance is available?

  • Australian Government small business stimulus/relief package: visit the Small Business Development Corporation website for details. 
  • WA Government land tax assistance program: In response to issues faced by the landlords of commercial properties whose small business tenants have been impacted by the COVID-19 coronavirus pandemic, the WA Government announced a $100 million land tax assistance program. Applications opened on 1 May 2020 and commercial landlords are invited to view the eligibility criteria and register for more information about the program via the Small Business Development Corporation.  The land tax assistance program has been extended to the end of March 2021.
Additional information (external links)

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