Contact Consumer Protection
Tel: 1300 30 40 54
consumer@dmirs.wa.gov.au
See all Consumer Protection office locations
If you sign a contract to buy a car and need to cancel the agreement, as of 1 January 2022 the maximum amount a motor vehicle dealer may charge is up to five per cent of the total purchase price.
There is no cooling off period on contracts when buying a vehicle in Western Australia.
The cancellation fee is called ‘pre-estimated liquidated damages’ and must reflect actual costs to the dealership.
You are entitled to receive your full deposit back and should not be charged any damages fees if:
Need to know more? Go to our Cancelling a contract to buy a vehicle with a dealer page.
Last modified: