Motor vehicle repairers - tips for consumers

Does your vehicle need repairs?

Follow these tips to protect your asset and your family.

1 Research.

Before you book your car in for a service, new tyres or repairs ask for recommendations from your friends or a community leader.

2 Look for the tick.

The tick shows that the repairer is licensed. Learn more about the “Look for the tick” campaign by visiting

3 Check your repairer’s licence.

Go to to check that your chosen repairer has the correct licence or certificate to work on your car.

4 Report unlicensed repairers.

Report unlicensed motor vehicle repairers to or 1300 304 054.

For more information please visit or contact Consumer Protection on 1300 304 054 or email

Consumer Protection
Last updated 02 Dec 2019

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