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24 July 2014
This bulletin is in response to a public announcement by ACT Policing
WA authorities have warned real estate and settlement agents to be on high alert following the reported real estate fraud in the ACT.
Commissioner for Consumer Protection Anne Driscoll believes the criminals responsible will be encouraged by their success to make further fraud attempts.
“Everyone in the property industry, particularly those involved in property management and sales, should have a heightened state of awareness about these fraud attempts. They need to be in a position to detect them soon after initial contact is made and certainly before any documents are sent,” Ms Driscoll said.
“Agents need to ensure that they have owner identification processes in place and that all of their staff are properly trained and instructed in what to do when a request to change contact details are made, especially if the owner is based overseas.
“In these cases, a confirmation of the change in contact details should be sent to the owner’s original street and email addresses, which will alert the real owner if something is wrong.”
Detective Senior Sergeant Dom Blackshaw of the Major Fraud Squad (WA Police) said there are similarities between the ACT fraud and previous cases in WA.
“There have been two successful and six unsuccessful real estate frauds reported in WA in recent years, all but one have involved properties owned by South Africans. We are assisting ACT authorities in their enquiries by sharing information gathered during our investigation into these past WA cases,” Det Snr Sgt Blackshaw said.
“Through our cooperation with the Australian Federal Police and overseas authorities, we have had some success with one man in Nigeria and three people in South Africa arrested over two of these frauds, but this doesn’t mean there won’t be others who are attempting to do the same.
“With the windfall for a successful real estate fraud being substantial, there will always be criminals attempting to steal an owner’s identity and sell their home without their knowledge. So it’s imperative that people working in the property industry are vigilant at all times to the warning signs so that these fraud attempts don’t reach a successful conclusion.”
Landgate has also established fraud prevention measures through the ‘Verification of Identity Practice’ which is designed to reduce the opportunity for successful land title fraud as a result of identity theft or other improper dealings. The Practice sets out to achieve this by requesting verification of the identity of a person transacting and their authority to deal with an interest in land. The Practice is available the Land Titles Registration Practice Manual on Landgate’s website.
When dealing with an absentee owner, whether they are overseas, intrastate or interstate, the Department reminds agents to make further enquiries regarding identity and seek additional evidence whenever:
Agents are reminded that they put their licence at risk if they fail to follow the Code of Conduct for Agents and Sales Representatives 2011 which incorporates identity verification measures to help prevent fraud.
Full list of Real Estate Bulletins published since 2011 are available online.