Retirement village law reform – have your say: Retirement villages bulletin 10

This publication is for: 
Retirement village owner / operator

Update on the retirement village legislation reform process

Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed.

We would like to thank all stakeholders who provided feedback during the consultation period of the retirement village reform process. You can view the CRIS 1-4 papers on the Retirement village law reforms 2019 - 2021 website page. 

You can register via email to receive further updates on the reform process.

If you have any queries about the reform process please e-mail Consumer Protection WA.

31 August 2020

Retirement village law reform comments

Consultation paper 3 (CRIS 3) of the retirement village law reform process is open for comment and your thoughts, experiences and opinions are valued. The paper is about how the Retirement Villages Act 1992 applies:

  • Exploring what “retirement village scheme” and “residence contract” mean. 
  • Looking at options for setting up a public database of retirement villages.
  • Focusing on issues around rent-paying residents and sub-letting in a village.
  • Asking whether any special provisions are required for multi-site villages.

You can view full details of the CRIS 3 paper on the Department’s website with comments due by Wednesday 30 September 2020.

Email or post to:

Retirement Villages Consultation 
Department of Energy, Mines, Industry Regulation and Safety 
(Consumer Protection Division) 
Locked Bag 100 
Promote CRIS 3 to your community by downloading the Have your say about retirement village laws poster or flyer.

Retirement village reform background

Following a 2010 review of the Retirement Villages Act 1992, significant changes were made as part of the stage 1 reforms, providing consumers with more information when looking to enter into a retirement village agreement.

Stage 2 of the reform process began in August 2019, addressing outstanding issues and any new matters. Consultation paper 1 (CRIS 1) focused on the concept and definition of retirement villages, how they are advertised, promoted and the way in which their price is communicated to consumers. Consultation paper 2 (CRIS 2) released in December 2019, looked at operator obligations like exit entitlements, capital works funding, refurbishment and rules of conduct.

You can still have your say on these consultation papers, by visiting CRIS 1 and CRIS 2.

Submissions to CRIS 3 close Wednesday 30 September 2020.

Enquiries can be made by calling Consumer Protection Advice Line on 1300 304 054 or by email at

Consumer Protection
Last updated 04 Dec 2023

Last modified: