RTA review fact sheet - Resolving disputes


COVID-19 coronavirus notice

The deadline for submissions to the Residential Tenancies Act Consultation has been extended to 30 June 2020This extension aims to ensure all stakeholders have sufficient opportunity to provide a submission, considering the impact of the COVID-19 pandemic.

Is there a better way to resolve tenancy disputes than going to court?

Possible options

  • Offer mediation as a first option.
  • Allow the Commissioner for Consumer Protection to make decisions in certain types of disputes.
  • Move tenancy disputes from the Magistrates Court to the State Administrative Tribunal.

Tell us what you think...

  • Would you use mediation to settle a dispute with your landlord/tenant? Why or why not?
  • Should the Commissioner for Consumer Protection have a role in deciding certain disputes? Why or why not?
  • If the Commissioner should have a role, what type of disputes do you think the Commissioner could decide?
  • Should tenancy disputes move from the Magistrates Court and be dealt with by the State Administrative Tribunal instead? Why or why not?

It's easy to have your say!

To submit feedback: consultations@dmirs.wa.gov.au

For more information about the RTA review: www.commerce.wa.gov.au/tenancyreview or ring 1300 304 054

Consumer Protection
Consultations / public comment
Last updated 23 Apr 2020

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