RTA review fact sheet - Resolving disputes


Consultation status: CLOSED

Submissions closed at 5pm on 30 June 2020. 

Is there a better way to resolve tenancy disputes than going to court?

Possible options

  • Offer mediation as a first option.
  • Allow the Commissioner for Consumer Protection to make decisions in certain types of disputes.
  • Move tenancy disputes from the Magistrates Court to the State Administrative Tribunal.

Tell us what you think...

  • Would you use mediation to settle a dispute with your landlord/tenant? Why or why not?
  • Should the Commissioner for Consumer Protection have a role in deciding certain disputes? Why or why not?
  • If the Commissioner should have a role, what type of disputes do you think the Commissioner could decide?
  • Should tenancy disputes move from the Magistrates Court and be dealt with by the State Administrative Tribunal instead? Why or why not?


Consumer Protection
Consultations / public comment
Last updated 01 Jul 2020

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