Contact Consumer Protection
Tel: 1300 30 40 54
See all Consumer Protection office locations
8 November 2022
Energy Policy WA is conducting a survey among embedded networks stakeholders to better understand their experiences and inform policy.
Embedded networks are private electricity networks that are commonly found in apartment and office buildings, shopping centres, retirement villages and long-stay parks.
Customers who buy electricity through embedded networks don’t have the same rights to important customer protections as other electricity customers.
Energy Policy WA is looking to hear about the experiences of:
The survey takes 5 to 10 minutes and is available until 2 December 2022.
Spread the word and help us improve customer protections in embedded networks!