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This guide provides information on the ACL for travel and accommodation businesses.
This guide is relevant to you if your business:
It covers key aspects of the law such as refunds and cancellations, focusing on issues where:
This guide supplements the ACL guides for business and legal practitioners, available from consumerlaw.gov.au:
This guide gives general information and examples – not legal advice or a definitive list of situations where the ACL applies. You should not rely on this guide for complete information on all your obligations under the ACL.
Go to the Australian Consumer Law website consumerlaw.gov.au