Update on WA retirement village laws - Retirement villages bulletin 11

Update on the retirement village legislation reform process

Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed.

We would like to thank all stakeholders who provided feedback during the consultation period of the retirement village reform process. You can view the CRIS 1-4 papers on the Retirement village law reforms 2019 - 2021 website page. 

You can register via email to receive further updates on the reform process.

If you have any queries about the reform process please e-mail Consumer Protection WA.

2 November 2020

Update on WA retirement village laws

  • Update on WA retirement village laws consultation
  • Take our quick online survey
  • Consumer Protection Awards 2021 - nominate now

Update on WA retirement village consultation

WA’s retirement village law reform consultation is now well on its way. 
Three consultation papers (CRIS) have been released to date:
  • CRIS 1 looked at suggested reforms to address issues of consumer misunderstanding of the retirement village product and price.
  • CRIS 2 suggested a required time limit for exit entitlement payment as well as dealing with recommendations for the village budget process, refurbishment, capital works and reserve funds. 
  • CRIS 3 included a proposal for a public database of retirement villages and provision for multisite villages. 
Consumer Protection received 117 written submissions to CRIS 1 - 3 and 237 responses to an online survey. We would like to thank everyone who submitted feedback and participated in the online survey. Your feedback is valuable to us!
If you have anything further you would like to tell us about these topics or anything else about retirement village laws, please email us on consultations@dmirs.wa.gov.au

New fast track consultation process 

A series of roundtable discussions were held with representatives from industry and residents from August to October 2020 to consider fast tracking reforms which might assist investment in the sector. The topics discussed include managing village changes, development and re-development, and addressing the financial situation of departing residents (exit entitlements). 
Recommendations for fast tracked reforms will be provided to government based on the outcome of the roundtables by the end of 2020. 
Consultation on the remaining reforms will resume next year and a final consultation paper will be released during 2021.

Take our quick online survey

We want to find out more about our subscribers, as well as what information and topics you would like to see in our future bulletins.
Please take our two minute online survey as we want to hear from you!

Consumer Protection Awards 2021

Nominations are now open for the Consumer Protection Awards 2021.
The Awards recognise the outstanding work done by Western Australian individuals, organisations, businesses, local governments and the media to address consumer issues, help disadvantaged consumers or contribute to child safety.
Do you know a consumer rights champ who’s made a difference during the COVID-19 pandemic?


We are looking for ways to improve our bulletins that are aimed at retirement village operators and tenants.

 We want to know what information and topics you want to find out more about in our bulletins. Email us at Seniors Housing Advisory Centre with suggestions.




Consumer Protection
Last updated 17 Dec 2021

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