This publication is a summary of the Clerks (Commercial, Social and Professional Services) Award.

There are several WA awards covering the work of a clerical employee. The award that applies will depend on the type of business:

• Accounting firm - Clerks (Accountants Employees) Award
• Warehouse or shop - Clerks (Wholesale and Retail Establishments) Award
• Dentist - Dental Technicians and Attendant/Receptionists Award
• Hotel, Motel or Club - Clerks (Hotels, Motels and Clubs) Award
• Service industries e.g. real estate, medical, catering* - Clerks (Commercial, Social Professional Services) Award

* Please contact Wageline to clarify if this award applies to your business. 

On 26 June 2020 the Western Australian Industrial Relations Commission (WAIRC) issued the 2020 State Wage Case decision. The WAIRC decision grants a 1.75% per week increase in WA award rates of pay from the first pay period on or after 1 January 2021.

To view pay rates for previous years visit the Previous WA award summaries - pre 1 January 2021 page.

This WA award summary applies to businesses in the state industrial relations system. It covers businesses which operate as:

• sole traders (e.g. Jane Smith trading as Jane’s Architectural Service)
• unincorporated partnerships (e.g. Jane and Bob Smith trading as Jane’s Architectural Service)
• unincorporated trust arrangements (e.g. Jane and Bob Smith as trustees for the Smith Family Trust trading as Jane’s Architectural Service)
• incorporated associations and other non-profit bodies (that are not trading or financial corporations)

This summary does not cover businesses and organisations in the national industrial relations system which operate as:

• Pty Ltd businesses that are trading or financial corporations (e.g. Smith Pty Ltd trading as Jane’s Architectural Service)
• incorporated associations and other not-for-profit bodies (that are trading or financial corporations)

If the business or organisation is in the national system visit the Fair Work Ombudsman website www.fairwork.gov.au