Publications

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Use the PDF downloadable complaint form above to complete and deliver by mail. For more information about how to lodge a consumer complaint and to submit a complaint online visit How to lodge a...
Consumer Protection
Form – notification
06 Feb 2024
Real estate and business agents wishing to complete activities towards the Buyer's Agents professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
01 Feb 2024
Real estate and business agents wishing to complete activities towards the Auctions professional development subject (Schedule 1A of the Regulations) can select from the approved activities listed...
Consumer Protection
Information
01 Feb 2024
30 January 2024 Beware - Scammers Targeting Perth Property Sales Consumer Protection is reminding the real estate and settlement industry that identity validation checks are a mandatory part of the...
Consumer Protection
Bulletin
01 Feb 2024
30 January 2024 Beware - Scammers Targeting Perth Property Sales Consumer Protection is reminding the real estate and settlement industry that identity validation checks are a mandatory part of the...
Consumer Protection
Bulletin
31 Jan 2024
Real estate and business agents wishing to complete activities towards the Business Broking professional development subject (Schedule 1A of the Regulations) can select from the approved activities...
Consumer Protection
Information
30 Jan 2024
22 January 2024 It's trust account audit time! January is the perfect time to start preparing and referring last year’s trust account information to your auditor so the 2023 audit report can be...
Consumer Protection
Bulletin
23 Jan 2024
This declaration allows dealers and repairers to adjust the odometer to the most accurate reading against wear and tear of the car, provides proof of the change and notes the steps taken to verify...
Consumer Protection
Form – application
17 Jan 2024
Before you buy a home, it is recommended that you have a timber pest inspection report. The following information explains the law but does not substitute the legislation. You should get expert or...
Consumer Protection
Fact sheet
09 Jan 2024
BondsOnline is available to landlord organisations. More information about the BondsOnline is available at the BondsOnline page. Download the user agreement form above, have the authorised person...
Consumer Protection
Form – agreement
03 Jan 2024
Section 1: Strategic plan for commissioning community services Background In August 2022, the WA Government released the State Commissioning Strategy for Community Services (Strategy) with the...
Consumer Protection
Reports
21 Dec 2023
A series of product safety publications for consumers.
Consumer Protection
Information
19 Dec 2023
Consumer Protection can provide information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-...
Consumer Protection
Guide / handbook
13 Dec 2023
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for landlords and property managers to be aware of their...
Consumer Protection
Bulletin
04 Dec 2023
Who needs to apply for a licence A motor vehicle salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. What do I need to do to lodge a complete...
Consumer Protection
Form – application
04 Dec 2023
13 April 2021 How to correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual rental laws...
Consumer Protection
Bulletin
04 Dec 2023
If you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia) or email . What do I need to do to lodge a complete application To apply...
Consumer Protection
Form – application
04 Dec 2023
Example of a covering letter for an audit report Your Ref: Our Ref: Enquiries: Date: The Commissioner, Consumer Protection Department of Energy, Mines, Industry Regulation and Safety Locked Bag 100...
Consumer Protection
Information
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding, highlight the need for tenants to be aware of their landlords' and real...
Consumer Protection
Bulletin
04 Dec 2023
How to lodge an application for a duplicate licence/certificate Complete all sections of the form and submit it by either: The form can either be submitted; By post: Department of Energy, Mines,...
Consumer Protection
Form – application
04 Dec 2023
What do I need to do to lodge a complete application To apply for a licence you must lodge a complete application. This means you must: Complete all of the relevant sections of the application form...
Consumer Protection
Form – application
04 Dec 2023
The Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) recently completed a review of the Auction Sales Act 1973 (the Act). The key...
Consumer Protection
Discussion paper
04 Dec 2023
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
04 Dec 2023
When to use this form This form is for a tenant to give to a lessor to request permission to affix furniture to a wall in the rental property for the purpose of ensuring the safety of a child or a...
Consumer Protection
Form – notification
04 Dec 2023

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