Consumer Protection staff organise regular proactive compliance visits to licensed or registered people throughout the state. The visits aim to e nsure the laws are followed, help educate what the...
This form is to be used for a residential parks long-stay tenancy. A park operator / managing real estate agent may issue this notice if a tenant has not paid rent in accordance with a long-stay...
Consumer Protection can provide information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-...
So you're thinking about moving into a retirement village If you’re thinking about moving into a retirement village, but are not sure what you should look for, this booklet will help. There are many...
A guide for consumers Prospective long-stay tenants should be aware that park living may not be a permanent living arrangement. In Western Australia, some caravan parks provide sites for rent on...
For most people a motor vehicle will be the second most expensive purchase they will make. In terms of maintenance it will likely be the most expensive. It is in your best interest to find a vehicle...
This guide provides information on the ACL for the motor car and motorcycle sales and repair industries. It covers issues about which industry bodies have requested more detailed guidance and which...
Introduction Most complaints the Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) receives regarding motor vehicles are about warranty repairs. The purpose of this booklet is to...
Publication last updated 21 April 2021 A guide to the correct procedures to dispose of uncollected goods. Though this guide was developed in partnership with the MTA, it is not just for the motor...
Guidance pack for fundraisers instruction sheet Communities respond quickly when tragic events occur and it is common for fundraising activities to start soon after the event. It is important to...
The following forms and publications are available on this page: Commercial tenancy - Disclosure statement form 1 A disclosure statement for a commercial tenancy agreement Commercial tenancy -...
Publication last updated 7 April 2021 If you are buying vacant land, consider these important factors Looking for a home of your own does not necessarily mean buying an established property. Some...
This guide is intended to help auditors produce high quality reports in the required format. To make the auditing process easier, templates for the main documents to be lodged with the Commissioner...
Consumer Protection Division Aboriginal Consumers Education Plan - 12 Principles The Commitment What Consumer Protection is doing Principle 1: Consumer Protection continues to consult with Aboriginal...
‘Indigenous Consumers Count’ are reports examining consumer issues faced by Indigenous Western Australians and whether consumer protection services adequately meet the needs of this diverse...
Lessors must give a tenant this form within 14 days after the tenant has moved in. Although you may not have a written residential tenancy agreement tenants and lessors still have to comply with the...
On 1 July 2013, changes to the Residential Tenancies Act 1987 (the Act) and the Residential Tenancies Regulations 1989 came into force. These frequently asked questions are designed to assist you in...
Travellers’ consumer tips When you shop in our great State you have the same rights as all Western Australians. You can buy with confidence as laws prohibit misleading or deceptive conduct by traders...
Consumer Protection staff organise regular proactive compliance visits to licensed or registered people throughout the state.The visits aim to ensure the laws are followed,help educate what the laws...
Who can apply for a Special Occasion Permit (Section 20H Motor Vehicle Dealers Act 1973) A dealer may apply to the Commissioner for Consumer Protection for a temporary permit to carry on business...
Who needs to apply for a licence Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence under the Motor Vehicle...
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Who needs to apply for a licence Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence under the Motor Vehicle...