Publications

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A series of product safety publications for consumers.
Consumer Protection
Information
19 Dec 2023
Consumer Protection can provide information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-...
Consumer Protection
Guide / handbook
13 Dec 2023
In light of recent Optus and Medibank data breaches, the Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has noted questions about the...
Consumer Protection
Bulletin
04 Dec 2023
1 April 2021 In this issue: Terminations and evictions after end of emergency rental laws Residential Rent Relief Grant Scheme Terminations and evictions after end of emergency rental laws The COVID-...
Consumer Protection
Bulletin
04 Dec 2023
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
04 Dec 2023
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
04 Dec 2023
4 May 2022 Motor vehicle consignment sales law reforms The Department of Energy, Mines, Industry Regulation and Safety has completed a review of motor vehicle dealers’ laws which apply to the sale of...
Consumer Protection
Bulletin
04 Dec 2023
The BondsOnline eTransactions system will be temporarily unavailable to allow for system maintenance and enhancement.
Consumer Protection
Bulletin
04 Dec 2023
24 June 2021 Limitations on rewards for referrals Consumer Protection recently became aware of some people in the real estate and settlement industries who are attempting to get around the...
Consumer Protection
Bulletin
04 Dec 2023
Who needs to apply for a licence A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. A yard manager must hold a...
Consumer Protection
Form – application
04 Dec 2023
Important Information The Retirement Villages Act 1992 allows residents of a retirement village to elect a Residents’ Committee if they wish to. If residents seek to form an incorporated association...
Consumer Protection
Guide / handbook
04 Dec 2023
11 February 2021 In this issue: Two new phases of Residential Rent Relief Grant Scheme Future renting WA - Negotiating guide now available New phases of the Residential Rent Relief Grant Scheme...
Consumer Protection
Bulletin
04 Dec 2023
29 April 2019 Hot tip: Avoid costly bond lodgement failures For long-stay tenancy agreements, park operators are legally required to lodge bonds within 14 days of receiving the funds. Bonds must be...
Consumer Protection
Bulletin
04 Dec 2023
Form last updated 1 April 2021 Purpose For use when an incorporated association passes a special resolution in accordance with the Associations Incorporation Act 2015 (the Act) to voluntarily cancel...
Consumer Protection
Form – application
04 Dec 2023
9 December 2022 In light of recent Optus and Medibank data breaches, the Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has noted...
Consumer Protection
Bulletin
04 Dec 2023
How to complete this form Before the tenancy begins, the lessor or the property manager should inspect the residential premises and record the condition of the premises by indicating whether the...
Consumer Protection
Reports
04 Dec 2023
1 April 2021 In this issue: Terminations and evictions after end of emergency rental laws Residential Rent Relief Grant Scheme Terminations and evictions after end of emergency rental laws The COVID-...
Consumer Protection
Bulletin
04 Dec 2023
Use this form to access documents lodged with the Department relating to a co-operative registered under the Co-operatives Act 2009 upon paying the relevant fee. How to submit The completed form...
Consumer Protection
Form – application
04 Dec 2023
31 August 2020 Motor vehicle dealers Register of vehicles bought and sold Consumer Protection has recently observed issues with dealer’s registers with infringements being issued to those who have...
Consumer Protection
Bulletin
04 Dec 2023
16 July 2021 A swift deal may result in future pain Our current real estate market has seen the quick negotiation of sales transactions, with some homes being sold almost ‘sight unseen’. This...
Consumer Protection
Bulletin
04 Dec 2023
Before making this application The buyer or dealer must arrange for a mechanical report prepared on the vehicle being sold. If the buyer is not happy with the reported condition of the vehicle, the...
Consumer Protection
Form – application
04 Dec 2023
Solar Panel Systems last updated December 2019 Solar Panels - What you need to know - Quick reference sheet last updated October 2020 Solar panel systems Sometimes homeowners expect to quickly pay...
Consumer Protection
Fact sheet
04 Dec 2023
24 June 2021 Limitations on rewards for referrals Consumer Protection recently became aware of some settlement agents may be using creative methods to get around the prohibition on rewards for...
Consumer Protection
Bulletin
04 Dec 2023
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for real estate agents, business agents, sales...
Consumer Protection
Bulletin
04 Dec 2023
11 February 2021 In this issue: Two new phases of Residential Rent Relief Grant Scheme Future renting WA - Negotiating guide now available New phases of the Residential Rent Relief Grant Scheme...
Consumer Protection
Bulletin
04 Dec 2023

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