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  1. Seeking external assistance

    Most grievances and disputes can be resolved using internal procedures. Occasionally, these processes fail and help from an external party may be required. Professional dispute resolution services An association can make use of professional mediation and ...

  2. Important information for members and committees

    As a suggestion when working to resolve a complaint or dispute within an association (whether informally or using the dispute resolution process), committees and members should be mindful of the following: For members The committee should be given an oppo ...

  3. Renew a plumbers licence

    This service is for:  Plumber Renew a plumbers licence Lodging your renewal application can be done using the online renewals service or the manual form. Building and Energy ...

  4. The new Wiring Rules

    This page is for:  Electrical contractor / worker Preview of main changes The 2018 edition of AS/NZS 3000:2018,  Electrical Installations  (known as the Wiring Rules) is now available. The new standard has been developed by Standards Australia in collabor ...

  5. Working on or near energised electrical installations

    This page is for:  Electrical contractor / worker Working on or near energised electrical equipment (live work) is an unsafe practice and too frequently results in burns, shocks, serious accidents and fatalities for electricians and other workers. This is ...

  6. Barbecue wire brushes

    This page is for:  Consumer Wire bristles from barbecue brushes can cause serious throat or digestive injuries when ingested. Thousands of injuries have been reported from accidentally consuming the bristles around the world, including in Australia. The m ...

  7. The Sharing Economy for Traders

    This page is for:  Business / company What is the sharing economy? The sharing economy is an online marketplace run by platform operators that connect consumers with people who have goods or services to sell, hire, rent or lease. Platform operators provid ...

  8. The Sharing Economy for Consumers

    This page is for:  Consumer What is the sharing economy? The sharing economy is an online marketplace run by platform operators which connects consumers with people who have goods or services to sell, hire, rent or lease. Platform operators provide admini ...

  9. About the Ministerial Review

    This page is for:  Employee / worker Employer Terms of Reference   Terms of Reference for the Ministerial Review of the State industrial relations system The Ministerial Review was undertaken by Mr Mark Ritter SC.  Assisting him was Mr Stephen Price MLA. ...

  10. Initial Submissions to the Ministerial Review

    This page is for:  Employer Employee / worker A total of 65 initial submissions to the Ministerial Review were received.  Written submissions are published below unless the organisation or individual making the submission requested it remain confidential. ...

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