Contact Consumer Protection
Tel: 1300 30 40 54
consumer@dmirs.wa.gov.au
See all Consumer Protection office locations
Consumer rights
- Shopping
Information about your shopping rights including refunds, warranties, gift vouchers and store policies.
- Product safety for consumers
Where to find information on banned or recalled products. How to report a product.
- People with disability
Specific information for consumers with disability.
- Cars, boats and motorbikes
What to look out for when buying a car or boat, your rights with repairs and servicing, and tips on how to sell your vehicle.
- Tradespeople and services
How to get quotes, your consumer rights when buying services, door-to-door sales law, travel and fitness industries and how to handle a dispute.
- Aboriginal consumers
Specific information for Aboriginal consumers.
- Multilingual consumers
Specific information for multilingual consumers.
- Indian Ocean Territories
Consumer advice for residents of the Indian Ocean Territories.
- Scams
Current scams and how to avoid or report them.
- Fuel
Information about fuel prices in Western Australia.
