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In WA, from 10 September 2021, it is against the law to resell tickets that are first sold or supplied by the authorised seller for above 110 per cent of the original cost, if the tickets have a resale restriction. A resale restriction is a term or condition on a ticket that limits the...
Sales practices
Action Plan for Reform An Action Plan for reform to introduce better payment protections for all participants in the Western Australian building and construction industry was released by the Minister for Commerce in September 2021. Security of payment – Action plan What does the Action Plan do? The...
Security of payment
Wholesale suppliers' obligation Wholesaler suppliers have obligations they must meet as set in the the Petroleum Products Pricing Act 1983. At fuel terminals, a wholesale supplier must: Notify the Commissioner of their next day's spot price or TGP for each fuel type they sell Not refuse to supply...
FuelWatch
Terminal operators must notify a “spot” price for each fuel type they sell in accordance with the Terminal Gate Price (TGP) formula stipulated in the Petroleum Products Pricing (Maximum Terminal Gate Price) Order 2013. These prices then become the maximum price a spot purchaser can be charged for a...
FuelWatch
Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Legislation, codes and guidance materials
Appointed Medical Practitioners (AMPs) are expected to have a good understanding of the duties of an AMP as outlined in regulation 5.24 of the Occupational Safety and Health Regulations 1996 (‘the Regulations’). Medical practitioners who wish to become an AMP are required to be adequately trained...
Health surveillance
New prepaid funeral code – what it means for industry Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral industry. The code ensures any funds are managed within secure investments under the name of...
Business tools
Consumer Protection staff participate in various events throughout the year. We also manage campaigns targeting common issues such as Romance Scams on Valentines Day. The below calendar is maintained regularly, however many events are not organised by our staff and are subject to change. Find out...
About us
A review of the Fair Trading (Fitness Industry Code of Practice) Regulations 2010 (WA) has been completed by Consumer Protection. Review purpose The key purpose of the review was to consider: the current and emerging issues in the sector; and whether there is an ongoing need for industry specific...
Decision regulatory impact statements
Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open in...
Consumer Protection Awards

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Publications

Employers have a duty of care under occupational safety and health laws (OSH) to ensure workers are not exposed to hazards in the workplace, as far as practicable. The workplace can be defined...
WorkSafe
Information
22 Nov 2021
The following FuelWatch logos are provided for use by industry and media in accordance with the relevant Consumer protection style guide. If you need an alternative format, eg. EPS, please contact CP...
Consumer Protection
Guide / handbook
14 Oct 2021
Action Plan for Reform An Action Plan for reform to introduce better payment protections for all participants in the Western Australian building and construction industry was released by the Minister...
Building and Energy
Plans
21 Sep 2021
It's important for employers and workers to be prepared for the risks associated with cleaning up after a natural disaster. This publication has important health and safety information for cleaning...
WorkSafe
Information
20 Apr 2021
Order 01-2021 issued to all persons carrying out h igh voltage live line working and testing of live working equipment. Preliminary Pursuant to s.18B of the Energy Coordination Act 1994, this Order...
Building and Energy
Reports
15 Apr 2021
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2021 Work Health and Safety Excellence Awards 2021 Work...
WorkSafe
Information
16 Mar 2021
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021
Employers are required to ensure that where fitted respirators are required to protect health, these are correctly fitted. Examples of fitted respirators (also called respiratory protective equipment...
WorkSafe
Information
15 Jan 2021
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
There are certain legal requirements for the fitness industry in Western Australia. If you are a fitness supplier you need to follow the code of practice. Code of practice The Fair Trading (Fitness...
Consumer Protection
Guide / handbook
14 Dec 2021

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 12 January 2022), the average price of regular unleaded petrol (ULP) will increase by 30 cents...
Consumer Protection
Media release
11 Jan 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 December 2021), the average price of regular unleaded petrol (ULP) will increase by 30 cents...
Consumer Protection
Media release
28 Dec 2021
An un-staffed Forrestfield petrol station has been named by FuelWatch as the cheapest non-membership petrol outlet in the Perth metropolitan area for 2021. FastFuel 24/7 offered an average price for unleaded petrol (ULP) of 131.8 cents per litre (cpl) during the year with Vibe Morley coming a close second with 132.2 cpl and Liberty Calista third with 134.8 cpl. Costco at Perth Airport is on top...
Consumer Protection
Media release
22 Dec 2021
Tragically, on average one child dies from portable pool-related drowning each year in Australia and other kids need hospital treatment and may be left with severe brain injuries.
Consumer Protection
Media release
20 Dec 2021
The McGowan Government has released exposure drafts of regulations under the Work Health and Safety Act 2020 ahead of the commencement of major work health and safety (WHS) reforms in March 2022. Releasing the exposure drafts of the supporting regulations provides all participants in Western Australian workplaces the opportunity to prepare themselves to meet the requirements of the new Act and to...
WorkSafe
Alert
20 Dec 2021
Electric scooters and skateboards will likely appear on many Christmas wish-lists this year, given the growing popularity of these eRideable devices and others like them in recent years. To avoid disappointment when shopping for eRideables, it is important to be across the new rules that are now in effect covering how they can be used. One of the key changes implemented by the Road Safety...
Consumer Protection
Media release
16 Dec 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle.
Consumer Protection
Media release
14 Dec 2021
Consumer Protection is urging shoppers to consider the new rules covering the use of electric rideable devices (eRideables) that are now in effect before deciding to purchase.
Consumer Protection
Media release
06 Dec 2021
Caravan holidays are experiencing a resurgence in Western Australia, as ongoing travel restrictions have convinced us to spend more time exploring our own backyard. If you’ve recently purchased a new recreational vehicle, hopefully you were able to hit the open-road with minimal fuss. But if not, you’re being urged to provide feedback on possible consumer law issues in the industry. Consumer...
Consumer Protection
Media release
02 Dec 2021
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 December 2021), the average price of regular unleaded petrol (ULP) will increase by 29 cents...
Consumer Protection
Media release
30 Nov 2021

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Consumer Protection
Any organisation wanting to conduct a street collection in the Perth metropolitan area, whether or not licensed, must have a separate street collection permit.
Consumer Protection
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Consumer Protection
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