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Most farms use some form of dangerous goods, either to operate machinery or to control weeds or pests. Dangerous goods are substances that have properties that can be dangerous or hazardous to health if not transported, stored and handled safely. There are seasonal upsurges in the transport of...
Farm safety – Know the hazards
This section contacts safety performance snapshots for general industries. Health and safety snapshots Asbestos 2022-23
Safety statistics
Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions...
Gas appliances
WorkSafe has produced the following work health and safety pamphlets and flyers that you can download and use at your workplace. Asbestos safety for trades and construction workers: Pamphlet
Information sheets
This information is designed to help WA organisations and their associated workforces (including volunteers) understand WA’s Work Health and Safety laws. Duty holder Refers to any person who owes a work health and safety duty under the WHS Act including a person conducting a business or undertaking...
Work health and safety laws
Learn about worker consultation under the work health and safety laws.
Main responsibilities and duties under WHS
This page answers the most common questions asked by high risk work licence applicants. When will my application be finalised Application processing times vary depending on the volume of applications being received and the completeness of the application submitted. If your application is missing...
Information about high risk work licences
Work Health and Safety Excellence Awards 2023
Work Health and Safety Excellence Awards 2023, by Department of Mines, Department of Mines Industry Regulation and Safety - Worksafe
Work Health and Safety Excellence Awards 2023, by WorkSafe The Work Health and Safety Excellence Awards were held at Optus Stadium on 27 October 2023. These awards recognise outstanding solutions and innovations to specific workplace health and safety problems...
Work Safety Awards
These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Case study chemical release This case study is based on the fire and a series of...
Human factors
The funeral codes set rules for funeral directors enable consumers to know what they are buying before they sign up to a service with a funeral director.
Business tools

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Publications

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
26 Feb 2024
Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions injuring consumers. This fact sheet is intended to raise awareness by highlighting the 2016 WA prohibition order and the potential effects on restaurant design and patron safety.
Building and Energy
Fact sheet
06 Sep 2023
This information sheet is provided for registered training organisations submitting high risk work licences (HRWL) on behalf of students.
WorkSafe
Fact sheet
02 Aug 2023
11 May 2023 Breaking a lease Although a tenancy agreement is a binding contract, a tenant’s circumstances can change during the term of a fixed-term tenancy agreement and this can cause them to need...
Consumer Protection
Bulletin
11 May 2023
Use this form to renew your Class A asbestos removal li cence.
WorkSafe
Form – application
12 Dec 2023
Use this form to renew your licence to remove non-friable asbestos.
WorkSafe
Form – application
12 Dec 2023
Click the PDF link above to download your Betty and Barney 'new pet buyers - know your rights' poster today! Free promotional material such as the 'new pet buyers - know your rights' poster or pet...
Consumer Protection
Poster
16 Feb 2023
If you are submitting your licence application by post or in person, and are making payment by credit card, you must complete this application form and attach it to your application. Applications...
Consumer Protection
Form – application
25 Jan 2023
16 January 2023 It's trust account audit time! January is the perfect time to start preparing and referring last year’s trust account information to your auditor so the 2022 audit report can be...
Consumer Protection
Bulletin
16 Jan 2023
9 January 2023 Managing a property affected by a disaster Landlords and tenants each have responsibilities if a cyclone, storm, fire, flood, earthquake or some other disaster affects a rental...
Consumer Protection
Bulletin
09 Jan 2023

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Announcements

Media statement from Commerce Minister Sue Ellery Final stage of improved protections for building and construction subcontractors now in effect Landmark reforms to ensure timely payments across the contracting chain Three-year project delivered new legislation, a retention trust scheme, fairer contracting practices and strengthened regulatory powers The Cook Government has delivered on its...
Building and Energy
Media release
01 Feb 2024
It's that time of the year when many kids are counting down to Christmas! It’s also the time our Consumer Protection safety inspectors are out and about making sure toys are safe for Santa’s sack. Button batteries, which power many kids’ novelty toys, remain a deadly risk to small children if they swallow these tiny circular batteries. Our safety inspectors have already visited 58 stores and...
Consumer Protection
Media release
20 Dec 2023
New Consumer Justice Strategy initiatives identified Call for banks and industry to do more on scam protection Tenancy law reforms, automotive industry compliance are other top priorities Lobbying Australian banks to improve scam prevention strategies, tightening tenancy laws, and improving support for vulnerable Western Australians are among the upcoming consumer focused priorities for the Cook...
Consumer Protection
Media release
24 Nov 2023
Travelling conmen target WA consumers as part of international based scam Thirty-one reports in nine months totalling payments of over $264,000 Commissioner for Consumer Protection says avoid these scam con artists who leave you with dodgy work Consumer Protection is warning WA home and business owners to avoid dealing with at least eight road construction companies currently travelling around...
Consumer Protection
Media release
19 Sep 2023
Many shoppers like to ‘tap-and-go’ when paying for purchases, while others like to hand-over cash, but one thing all consumers have in common is the right to receive a receipt if they want one. Consumer Protection was concerned recently to hear claims that a retailer in WA had denied a consumer’s request for a paper receipt, citing ‘company policy’ and pointing them to their own bank statement...
Consumer Protection
Media release
23 Aug 2023
Many consumers don’t have the time or patience to read the long lists of terms and conditions that often accompany the products and services they buy, but at least they can take comfort knowing they will soon be better-protected if any of those contracts are not fair. That’s because the Australian Consumer Law has recently been amended to introduce penalties for businesses that present contracts...
Consumer Protection
Media release
09 Aug 2023
Businesses that mislead or treat consumers unfairly face new and higher penalties Standard form consumer contracts may need to be reviewed and updated to comply New adoption mechanism used for the first time to update WA laws with national changes Businesses that present Western Australian consumers with unfair terms in their standard form contracts could soon face tough penalties following...
Consumer Protection
Media release
28 Jul 2023
It’s a familiar scenario for many shoppers – you’re about to pay for a new car or appliance, then the salesperson tries to ‘upsell’ you with an extended warranty for things that may go wrong after the manufacturer’s warranty expires. As the end of financial year sales roll around, we want consumers to seriously question whether buying this type of insurance policy means paying for rights they...
Consumer Protection
Media release
05 Jul 2023
43 per cent of button battery products inspected failed to meet product safety standards 19 Infringement Notices issued in WA Button battery emergency department presentations have halved in last two years 43 per cent of inspected products containing button batteries failed to meet product safety standards in Western Australia since mandatory button battery laws came into effect last year. The...
Consumer Protection
Media release
29 Jun 2023
Real estate agent lost $329,500 to remote access bank scam Scammers posed as bank on phone and knew latest transactions in the account Agents urged to not give out access codes or allow remote access Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully stole $329,500 from a WA real estate agent’s trust...
Consumer Protection
Media release
26 Jun 2023

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Consumer Protection
Any organisation wanting to conduct a street collection in the Perth metropolitan area, whether or not licensed, must have a separate street collection permit.
Consumer Protection
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Consumer Protection
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