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Appointed Medical Practitioners (AMPs) are expected to have a good understanding of the duties of an AMP as outlined in regulation 5.24 of the Occupational Safety and Health Regulations 1996 (‘the Regulations’). Medical practitioners who wish to become an AMP are required to be adequately trained...
Health surveillance
New prepaid funeral code – what it means for industry Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral industry. The code, which comes into effect on 1 March 2021, will ensure any funds are...
Business tools
A review of the Fair Trading (Fitness Industry Code of Practice) Regulations 2010 (WA) has been completed by Consumer Protection. Review purpose The key purpose of the review was to consider: the current and emerging issues in the sector; and whether there is an ongoing need for industry specific...
Decision regulatory impact statements
Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open in...
Consumer Protection Awards
The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
COVID 19 - Coronavirus
The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/publications\/what-do-if-worker-has-covid-19...
COVID 19 - Coronavirus
This page contains frequently asked questions on COVID-19. Is social distancing required at work? Social distancing must be followed at work as far as practicable, based on principles published by the Department of Health . Risk assessments should be conducted and suitable control strategies...
COVID 19 - Coronavirus
This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
Restaurants and cafes that charge a surcharge on certain days do not need to provide a separate menu. However, the menu or pricing display must include wording that ‘a surcharge of [percentage] applies on [the specified day or days]’ . This statement must be displayed in a transparent and prominent...
Store policies and sale practices

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Publications

WA consumers can take advantage of the extra shopping hours which start on Saturday, December 5. Non-metropolitan trading hours are available on Regional Christmas trading hours page. Metropolitan...
Consumer Protection
Information
16 Oct 2020
Christmas trading hours for Non-metropolitan area City of Mandurah Day Trading hours Sunday 13 December 2020 8.00am to 6.00pm Monday 14 December 2020 8.00am to 9.00pm Tuesday 15 December 2020 8.00am...
Consumer Protection
Information
15 Oct 2020
The following regional local governments have permanent trading variations applying in their localities: City of Albany There are no permanent retail trading extensions applying across the City of...
Consumer Protection
Information
15 Oct 2020
Publications last updated 7 October 2020. The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral...
Consumer Protection
Checklist
07 Oct 2020
The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 commences on 1 March 2021. The below questions should assist both consumers and funeral organisers. ‘Funeral organiser’ is a...
Consumer Protection
Fact sheet
29 Sep 2020
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
21 Jul 2020
New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29 September 2020. This mandatory code comes...
Consumer Protection
Reports
16 Oct 2020
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020
It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
08 Apr 2020

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Announcements

An extra 36 shopping hours approved from December 5 to New Year's Day Earlier opening and later closing times allowed before and just after Christmas Australia Day public holiday trading also extended by four hours A boost of 36 extra shopping hours over the Christmas period has been approved by the McGowan Government to help stimulate trading for general retail shops in the Perth metropolitan...
Consumer Protection
Media release
16 Oct 2020
Are you a consumer champion or do you know one? If so, then I would urge you to consider nominating for the Consumer Protection Awards 2021. Every day across Western Australia there are many individuals, organisations, businesses and media professionals working tirelessly to advocate for the consumer rights of others, many of whom are considered vulnerable. These unsung heroes often receive...
Consumer Protection
Media release
15 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 October 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; Caltex, BP and Caltex...
Consumer Protection
Media release
13 Oct 2020
With many people experiencing financial hardship due to the COVID-19 coronavirus pandemic, one way consumers can save money is by checking and comparing unit prices when grocery shopping. Unit pricing shows consumers the value of grocery products as a cost per standard unit of measurement on shelf labels. Large grocery stores and some online grocery retailers must display the unit price when...
Consumer Protection
Media release
08 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by 30 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 October 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; BP, Caltex and Caltex Woolworths...
Consumer Protection
Media release
06 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 134.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 September 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; Caltex up to 145.9 cpl;...
Consumer Protection
Media release
29 Sep 2020
It’s a scenario many of us are familiar with – you’re at home and there’s a knock on the front door, which you open to be greeted by a salesperson wanting to sell you something. This may not be a welcome sight, so it’s worth knowing that there’s a simple way to stop uninvited salespeople showing up on your door-step – by displaying a ‘Do Not Knock' sticker at your front door or gate. Consumer...
Consumer Protection
Media release
24 Sep 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 29 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 September 2020, most branded retailers are hiking their ULP price: Caltex hiking by up to 43 cpl up to 145.9 cpl; Caltex Woolworths and Coles...
Consumer Protection
Media release
22 Sep 2020
A Nedlands catering company and its Director have been ordered by the Perth Magistrates Court to pay more than $20,000 in fines, costs and consumer compensation after failing to turn up at a wedding reception and botching a birthday celebration. Eat Street Enterprises Pty Ltd , trading as Ole Paella Catering, and sole Director Bradley John Lamb were fined $3,500 each for breaching the Australian...
Consumer Protection
Media release
18 Sep 2020
A Highgate business has been ordered to pay almost $11,000 in fines, costs and compensation after failing to lodge or return the bond money for three Leederville units. Newblack Nominees Pty Ltd , trading as Verandah Apartments , did not have a representative at Perth Magistrates Court on 4 September 2020 when it was sentenced for three breaches of the Residential Tenancies Act 1987 , which...
Consumer Protection
Media release
17 Sep 2020

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Any organisation wanting to conduct a street collection in the Perth metropolitan area, whether or not licensed, must have a separate street collection permit.
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