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In WA, from 10 September 2021, it is against the law to resell tickets that are first sold or supplied by the authorised seller for above 110 per cent of the original cost, if the tickets have a resale restriction. A resale restriction is a term or condition on a ticket that limits the...
Sales practices
Action Plan for Reform An Action Plan for reform to introduce better payment protections for all participants in the Western Australian building and construction industry was released by the Minister for Commerce in September 2021. Security of payment – Action plan What does the Action Plan do? The...
Security of payment
Wholesale suppliers' obligation Wholesaler suppliers have obligations they must meet as set in the the Petroleum Products Pricing Act 1983. At fuel terminals, a wholesale supplier must: Notify the Commissioner of their next day's spot price or TGP for each fuel type they sell Not refuse to supply...
FuelWatch
Terminal operators must notify a “spot” price for each fuel type they sell in accordance with the Terminal Gate Price (TGP) formula stipulated in the Petroleum Products Pricing (Maximum Terminal Gate Price) Order 2013. These prices then become the maximum price a spot purchaser can be charged for a...
FuelWatch
Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Work health and safety legislation reform
The Work Health and Safety Bill 2019 was passed as the Work Health and Safety Act 2020 (WHS Act) and assented to by the Governor on 10 November 2020. The WHS Act will not commence until proclamation. The WHS regulations have to be finalised before proclamation occurs. Work on the WHS regulations...
Work health and safety legislation reform
Appointed Medical Practitioners (AMPs) are expected to have a good understanding of the duties of an AMP as outlined in regulation 5.24 of the Occupational Safety and Health Regulations 1996 (‘the Regulations’). Medical practitioners who wish to become an AMP are required to be adequately trained...
Health surveillance
New prepaid funeral code – what it means for industry Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral industry. The code ensures any funds are managed within secure investments under the name of...
Business tools
Consumer Protection staff participate in various events throughout the year. We also manage campaigns targeting common issues such as Romance Scams on Valentines Day. The below calendar is maintained regularly, however many events are not organised by our staff and are subject to change. Find out...
About us
A review of the Fair Trading (Fitness Industry Code of Practice) Regulations 2010 (WA) has been completed by Consumer Protection. Review purpose The key purpose of the review was to consider: the current and emerging issues in the sector; and whether there is an ongoing need for industry specific...
Decision regulatory impact statements

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Publications

Action Plan for Reform An Action Plan for reform to introduce better payment protections for all participants in the Western Australian building and construction industry was released by the Minister...
Building and Energy
Plans
21 Sep 2021
It's important for employers and workers to be prepared for the risks associated with cleaning up after a natural disaster. This publication has important health and safety information for cleaning...
WorkSafe
Information
20 Apr 2021
Order 01-2021 issued to all persons carrying out h igh voltage live line working and testing of live working equipment. Preliminary Pursuant to s.18B of the Energy Coordination Act 1994, this Order...
Building and Energy
Reports
15 Apr 2021
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2021 Work Health and Safety Excellence Awards 2021 Work...
WorkSafe
Information
16 Mar 2021
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021
Employers are required to ensure that where fitted respirators are required to protect health, these are correctly fitted. Examples of fitted respirators (also called respiratory protective equipment...
WorkSafe
Information
15 Jan 2021
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
Requirements outlined in this publication are mandatory as of 1 July 2021 The publication on this page addresses requirements of the new Fair Trading (Fitness Industry Code) Regulations 2020 which...
Consumer Protection
Guide / handbook
11 Dec 2020
The following regional local governments have permanent trading variations applying to general retail shops in their localities. City of Albany There are no permanent retail trading extensions...
Consumer Protection
Information
12 Feb 2021
Publications last updated 7 October 2020. The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral...
Consumer Protection
Checklist
03 Mar 2021

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Announcements

Unedited photos of new-born babies supplied as part of Court outcome Mothers have been waiting for several years to receive the images Result ends a very emotional time for the consumers affected A photographer of new-born babies has today pleaded guilty to consumer charges in the Perth Magistrates Court after handing over photos to Consumer Protection that were not originally supplied to six WA...
Consumer Protection
Media release
21 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 169.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 22 September 2021, most branded retailers are hiking their ULP price: BP, Caltex Woolworths and Coles Express hiking by between 39-41 cpl up to 178.9...
Consumer Protection
Media release
21 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 22 cents per litre (cpl) to 164.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 15 September 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by between 36-40 cpl up to 178.9 cpl; 7-Eleven and...
Consumer Protection
Media release
14 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 167.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 8 September 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by between 37-41 cpl up to 178.9 cpl; 7-Eleven up to...
Consumer Protection
Media release
07 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 167.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money.
Consumer Protection
Media release
31 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money.
Consumer Protection
Media release
24 Aug 2021
Entrants to Facebook competitions contacted by fake profile imitations Told they won but must provide personal and financial information to claim prize Businesses in WA’s tourism and hospitality industry targeted Entrants in Facebook competitions are being warned that they could be targeted by scammers with the devious aim of stealing personal and financial information. WA ScamNet at Consumer...
Consumer Protection
Media release
19 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 August 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 41 cpl up to 178.9 cpl; BP up to 177.9 cpl; 7-Eleven...
Consumer Protection
Media release
17 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 August 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by up to 39 cpl up to 178.9 cpl; 7-Eleven up to 177.9...
Consumer Protection
Media release
10 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 169 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 August 2021, most branded retailers are hiking their ULP price: BP hiking by up to 41 cpl up to 179.9 cpl; Coles Express up to 178.9 cpl; Caltex...
Consumer Protection
Media release
03 Aug 2021

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