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Health surveillance – Legislative requirements for medical practitioners

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Appointed Medical Practitioners (AMPs) are expected to have a good understanding of the duties of an AMP as outlined in regulation 5.24 of the Occupational Safety and Health Regulations 1996 (‘the Regulations’). Medical practitioners who wish to become an AMP are required to be adequately trained...
Health surveillance
16 Sep 2020

Review of Regulation of the Fitness Industry: Decision Regulatory Impact Statement (final report) July 2019

A review of the Fair Trading (Fitness Industry Code of Practice) Regulations 2010 (WA) has been completed by Consumer Protection. Review purpose The key purpose of the review was to consider: the current and emerging issues in the sector; and whether there is an ongoing need for industry specific...
Decision regulatory impact statements
21 Jul 2020

Consumer Protection Awards FAQ

Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open in...
Consumer Protection Awards
15 Jul 2020

COVID-19 (Coronavirus) Industry specific information

The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
COVID 19 - Coronavirus
09 Apr 2020

COVID-19 (Coronavirus) - looking after your mental health

The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
08 Apr 2020

What to do if a worker has COVID-19

WATCH
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/publications\/what-do-if-worker-has-covid-19...
COVID 19 - Coronavirus
07 Apr 2020

COVID-19 (Coronavirus) Frequently asked questions

This page contains frequently asked questions on COVID-19. Is social distancing required at work? Social distancing must be followed at work as far as practicable, based on principles published by the Department of Health . Risk assessments should be conducted and suitable control strategies...
COVID 19 - Coronavirus
03 Apr 2020

Vaping - Frequently asked questions

This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
14 Feb 2020

Restaurant surcharges

Restaurants and cafes that charge a surcharge on certain days do not need to provide a separate menu. However, the menu or pricing display must include wording that ‘a surcharge of [percentage] applies on [the specified day or days]’ . This statement must be displayed in a transparent and prominent...
Store policies and sale practices
12 Nov 2019

Consumer Protection Policies

Consumer Protection has a number of policies which articulate the principles that underpin our work. These policies guide our approach to promoting fair trading and consumer protection, whether we are providing information and advice, helping consumers resolve disputes or investigating complaints...
About us
17 Oct 2019

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Publications

Code of Practice - Prevention of falls from height at workplaces

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WorkSafe
Code of practice
21 Aug 2020

Better Regulation Unit review of the fitness industry WA compliance letter June 2019

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This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
21 Jul 2020

Decision Regulatory Impact Statement: The regulation of the fitness industry in Western Australia

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Consumer Protection completed a review of the Fair Trading (Fitness Industry Code of Practice) Regulations 2010 (the Code). The Code sets out specific standards of conduct for the Western Australia (...
Consumer Protection
Reports
22 Jul 2020

COVID-19 coronavirus guide for employees: Looking after your mental health

While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020

COVID-19 coronavirus guidance for employers: Looking after employee mental health

It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
08 Apr 2020

What to do if a worker has COVID-19

READWATCH
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:...
WorkSafe
Information
07 Apr 2020

Quad bike safety standard poster

READWATCH
The quad bike safety standard poster highlights the key requirements of the safety standard. Please download the poster and display in a highly visible location. For more information visit the quad...
Consumer Protection
Poster
12 Mar 2020

Western Australian framework and strategy for the prevention and management of work-related musculoskeletal disorders

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The Western Australian strategy and framework for the prevention and management of work-related musculoskeletal disorders are intended as useful resources for stakeholders who can influence...
WorkSafe
Information
11 Feb 2020

ThinkSafe magazine

ThinkSafe is the Department of Mines, Industry Regulation and Safety’s flagship online publication for workplace safety and health in Western Australia. ThinkSafe magazine - May 2020 ThinkSafe...
WorkSafe
Newsletter
28 May 2020

(Archived) Review Process Summary – Develop Work Health and Safety Regulations for Western Australia

THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY. The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26...
WorkSafe
Information
14 Jan 2020

Pages

Announcements

Wedding no-show and botched birthday bash costs caterer $20,000 (Eat Street Enterprises / Ole Paella Catering / Bradley John Lamb)

A Nedlands catering company and its Director have been ordered by the Perth Magistrates Court to pay more than $20,000 in fines, costs and consumer compensation after failing to turn up at a wedding reception and botching a birthday celebration. Eat Street Enterprises Pty Ltd , trading as Ole Paella Catering, and sole Director Bradley John Lamb were fined $3,500 each for breaching the Australian...
Consumer Protection
Media release
18 Sep 2020

Bond offences cost company $11,000 - Newblack Nominees Pty Ltd t/a Verandah Apartments

A Highgate business has been ordered to pay almost $11,000 in fines, costs and compensation after failing to lodge or return the bond money for three Leederville units. Newblack Nominees Pty Ltd , trading as Verandah Apartments , did not have a representative at Perth Magistrates Court on 4 September 2020 when it was sentenced for three breaches of the Residential Tenancies Act 1987 , which...
Consumer Protection
Media release
17 Sep 2020

Commissioner's blog: Short term rentals – look before you lease

If you’ve got a spare room or investment property, you may be considering advertising the space for short-term renting to make some extra money. Or perhaps you’re a local travelling across WA, who’s on the look-out for somewhere to stay that’s different to what’s on offer from traditional accommodation providers. Whatever your motivation, it’s clear that Western Australia’s short-term rental...
Consumer Protection
Media release
17 Sep 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 131.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 September 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, BP and Coles Express hiking by between 40-41 cpl up to 143.9...
Consumer Protection
Media release
15 Sep 2020

Commissioner's blog: New rules to protect your final farewell

Many people worry about leaving their family with a large debt when they depart this world, so the option of paying for your funeral upfront before you need it has become increasingly popular in recent years. So popular in fact, there is currently estimated to be around $170 million in pre-paid funeral funds invested by funeral organisers in Western Australia awaiting the day they’re needed. WA’s...
Consumer Protection
Media release
10 Sep 2020

Commissioner's blog: Shops caught selling dangerous lamps

With their ornate design and intricate mosaic patterns, it’s hardly surprising that Turkish-style lamps are a popular decorative feature in many Western Australian homes. But just because they are beautiful, it’s important to remember that lamps are an electrical item that can pose a serious safety risk if they haven’t been approved for sale in Australia. Our colleagues at Building and Energy –...
Consumer Protection
Media release
03 Sep 2020

Review of refund rights for Rex regional airline passengers in WA

Regional Express Airlines Limited (Rex) has agreed to review its refund policies and procedures to ensure ongoing compliance with the Australian Consumer Law (ACL) when flights are cancelled or delayed, as part of an enforceable undertaking agreed between Consumer Protection and Rex. The airline has agreed to modify some terms and conditions on its website that had the potential to mislead...
Consumer Protection
Media release
03 Sep 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by 29 cents per litre (cpl) to 133.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 September 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Coles Express hiking by 41-43 cpl up to 145.9 cpl; BP up to 144...
Consumer Protection
Media release
01 Sep 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by around 30 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 August 2020, most branded retailers are hiking their ULP price: Caltex and Coles Express hiking by 41-42 cpl up to 145.9 cpl; Caltex Woolworths...
Consumer Protection
Media release
25 Aug 2020

Commissioner's blog: Should you buy-now, pay-later?

The way we shop may have changed forever following the COVID-19 coronavirus pandemic. Life in lockdown meant cash transactions plummeted in favour of a number of contactless payment methods, including buy-now, pay-later schemes. Often described as the ‘modern-day lay-by’, buy-now, pay-later arrangements allow you to receive goods and then pay off the amount in instalments further down the track...
Consumer Protection
Media release
20 Aug 2020

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