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Review of Regulation of the Fitness Industry: Decision Regulatory Impact Statement (final report) July 2019

A review of the Fair Trading (Fitness Industry Code of Practice) Regulations 2010 (WA) has been completed by Consumer Protection. Review purpose The key purpose of the review was to consider: the current and emerging issues in the sector; and whether there is an ongoing need for industry specific...
Decision regulatory impact statements
21 Jul 2020

Consumer Protection Awards FAQ

Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open in...
Consumer Protection Awards
15 Jul 2020

COVID-19 (Coronavirus) Industry specific information

The following information has been developed to assist employers and employees meet their safety and health obligations. Department of Mines Industry Regulation and Safety Public transport including taxis and rideshare services - Minimising the risk of exposure to COVID-19 Working from home Safe...
COVID 19 - Coronavirus
09 Apr 2020

COVID-19 (Coronavirus) - looking after your mental health

The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
08 Apr 2020

What to do if a worker has COVID-19

WATCH
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/publications\/what-do-if-worker-has-covid-19...
COVID 19 - Coronavirus
07 Apr 2020

COVID-19 (Coronavirus) Frequently asked questions

This page contains frequently asked questions on COVID-19. Is social distancing required at work? Social distancing must be followed at work as far as practicable, based on principles published by the Department of Health . Risk assessments should be conducted and suitable control strategies...
COVID 19 - Coronavirus
03 Apr 2020

Vaping - Frequently asked questions

This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
14 Feb 2020

Restaurant surcharges

Restaurants and cafes that charge a surcharge on certain days do not need to provide a separate menu. However, the menu or pricing display must include wording that ‘a surcharge of [percentage] applies on [the specified day or days]’ . This statement must be displayed in a transparent and prominent...
Store policies and sale practices
12 Nov 2019

Consumer Protection Policies

Consumer Protection has a number of policies which articulate the principles that underpin our work. These policies guide our approach to promoting fair trading and consumer protection, whether we are providing information and advice, helping consumers resolve disputes or investigating complaints...
About us
17 Oct 2019

Look for the tick – there’s a lot riding on it!

WATCH
Always choose a licensed motor vehicle repairer
Always choose a licensed motor vehicle repairer, by Consumer Protection
Look for the tick – there’s a lot riding on it! You wouldn’t trust your teeth to a backyard dentist, so don’t trust your car to a backyard repairer. Backyard or bush mechanics operate in WA and even though Consumer Protection aims to identify them and stop...
Servicing, repair and towing
18 Sep 2019

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Publications

Better Regulation Unit review of the fitness industry WA compliance letter June 2019

READ
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
21 Jul 2020

Decision Regulatory Impact Statement: The regulation of the fitness industry in Western Australia

READ
Consumer Protection completed a review of the Fair Trading (Fitness Industry Code of Practice) Regulations 2010 (the Code). The Code sets out specific standards of conduct for the Western Australia (...
Consumer Protection
Reports
22 Jul 2020

COVID-19 coronavirus guide for employees: Looking after your mental health

While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020

COVID-19 coronavirus guidance for employers: Looking after employee mental health

It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
08 Apr 2020

What to do if a worker has COVID-19

READWATCH
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:...
WorkSafe
Information
07 Apr 2020

Quad bike safety standard poster

READWATCH
The quad bike safety standard poster highlights the key requirements of the safety standard. Please download the poster and display in a highly visible location. For more information visit the quad...
Consumer Protection
Poster
12 Mar 2020

Western Australian framework and strategy for the prevention and management of work-related musculoskeletal disorders

READ
The Western Australian strategy and framework for the prevention and management of work-related musculoskeletal disorders are intended as useful resources for stakeholders who can influence...
WorkSafe
Information
11 Feb 2020

ThinkSafe magazine

ThinkSafe is the Department of Mines, Industry Regulation and Safety’s flagship online publication for workplace safety and health in Western Australia. ThinkSafe magazine - May 2020 ThinkSafe...
WorkSafe
Newsletter
28 May 2020

(Archived) Review Process Summary – Develop Work Health and Safety Regulations for Western Australia

THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY. The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26...
WorkSafe
Information
14 Jan 2020

Thinking of purchasing a new car? Tips for consumers

READ
Follow these tips to protect yourself: 1. Research Before you buy a new or used car, do some research to determine which car is right for you and what you can afford. 2. Check safety rating Check the...
Consumer Protection
Flyers
11 Dec 2019

Pages

Announcements

Live stream scammers target Consumer Protection Awards

Live stream scammers have targeted the Western Australian Consumer Protection Awards virtual event on Facebook prompting a warning from the consumer watchdog’s fraud prevention section WA ScamNet. Due to COVID-19, the Consumer Protection Awards March 2020 in-person event was postponed and then cancelled, leading to a virtual Awards ceremony for the first time. Commissioner Lanie Chopping says...
Consumer Protection
Media release
06 Aug 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by 28 cents per litre (cpl) to 132.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 5 August 2020, most branded retailers are hiking their ULP price: Coles Express and Caltex Woolworths hiking by up to 40 cpl up to 143.9 cpl; 7-Eleven up...
Consumer Protection
Media release
04 Aug 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 134.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 29 July 2020, most branded retailers are hiking their ULP price: BP hiking by up to 38 cpl up to 144.9 cpl; Caltex Woolworths, Caltex and Coles...
Consumer Protection
Media release
28 Jul 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 135.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 22 July 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 40 cpl up to 145.9 cpl; BP up to 144.9 cpl; Caltex...
Consumer Protection
Media release
21 Jul 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by around 29 cents per litre (cpl) to 135.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 15 July 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 40 cpl up to 145.9 cpl; BP up to 144.9 cpl; Caltex...
Consumer Protection
Media release
14 Jul 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by 25 cents per litre (cpl) to 131.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 8 July 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 40 cpl up to 145.9 cpl; Caltex Woolworths and Caltex up to 143.9...
Consumer Protection
Media release
07 Jul 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by around 28 cents per litre (cpl) to 134.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 1 July 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 40 cpl up to 145.9 cpl; Caltex Woolworths, 7-Eleven,...
Consumer Protection
Media release
30 Jun 2020

Commissioner's blog: Don’t mistake hand sanitiser for food or drink

We all know that clean hands are one of the best ways to guard against viruses, so it’s little surprise that hand sanitiser has become a must-have item during the COVID-19 coronavirus pandemic. With many households and schools now using hand sanitiser as part of their daily routines, it’s important to remember these products should be treated with extra caution especially around children. Most...
Consumer Protection
Media release
26 Jun 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 24 June 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, Coles Express and Caltex hiking by between 39 – 40 cpl up to 141...
Consumer Protection
Media release
23 Jun 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by around 26 cents per litre (cpl) to 128.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 17 June 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 38 cpl up to 139.9 cpl; 7-Eleven and BP up to 137.9 cpl;...
Consumer Protection
Media release
16 Jun 2020

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Any organisation wanting to conduct a street collection in the Perth metropolitan area, whether or not licensed, must have a separate street collection permit.
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