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Portable gas cooking appliances in restaurants

Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions...
Gas appliances
21 Jul 2023

Pamphlets and flyers

WorkSafe has produced the following work health and safety pamphlets and flyers that you can download and use at your workplace. Asbestos safety for trades and construction workers: Pamphlet
Library
13 Jun 2023

Key WHS terms and definitions

This information is designed to help WA organisations and their associated workforces (including volunteers) understand WA’s Work Health and Safety laws. Duty holder Refers to any person who owes a work health and safety duty under the WHS Act including a person conducting a business or undertaking...
Work health and safety laws
03 May 2023

Consultation and worker representation

Learn about worker consultation under the work health and safety laws.
Main responsibilities and duties under WHS
03 May 2023

Information for high risk work licence applicants

This page answers the most common questions asked by high risk work licence applicants. When will my application be finalised Application processing times vary depending on the volume of applications being received and the completeness of the application submitted. If your application is missing...
Information about high risk work licences
17 Feb 2023

2023 Work Health and Safety Excellence Awards Finalists

Submissions for the 2023 Work Health and Safety Excellence Awards are now closed. This year 65 submissions were received with 26 companies recognised as finalists. These awards recognise outstanding solutions and innovations to specific workplace health and safety problems in Western Australia. The...
Work Safety Awards
08 Feb 2023

Human factors: Information sheets

These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Case study chemical release This case study is based on the fire and a series of...
Human factors
02 Feb 2023

Selling funerals

The funeral codes set rules for funeral directors enable consumers to know what they are buying before they sign up to a service with a funeral director.
Business tools
20 Dec 2022

Information sheets

Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...
Information sheets
20 Dec 2022

Work health and safety guides

These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...
Guides
20 Dec 2022

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Publications

Portable gas cooking appliances in restaurants

READ
Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions injuring consumers. This fact sheet is intended to raise awareness by highlighting the 2016 WA prohibition order and the potential effects on restaurant design and patron safety.
Building and Energy
Fact sheet
06 Sep 2023

Registered training organisations lodging high risk work licence applications: Information sheet

READ
This information sheet is provided for registered training organisations submitting high risk work licences (HRWL) on behalf of students.
WorkSafe
Fact sheet
02 Aug 2023

Breaking a lease - Real estate industry bulletin 264

11 May 2023 Breaking a lease Although a tenancy agreement is a binding contract, a tenant’s circumstances can change during the term of a fixed-term tenancy agreement and this can cause them to need...
Consumer Protection
Bulletin
11 May 2023

Application for renewal - Class A asbestos removal licence

READ
Use this form to renew your Class A asbestos removal li cence.
WorkSafe
Form – application
21 Aug 2023

Application for renewal - Class B asbestos removal licence

READ
Use this form to renew your licence to remove non-friable asbestos.
WorkSafe
Form – application
21 Aug 2023

Pets campaign poster A3

READWATCH
Click the PDF link above to download your Betty and Barney 'new pet buyers - know your rights' poster today! Free promotional material such as the 'new pet buyers - know your rights' poster or pet...
Consumer Protection
Poster
16 Feb 2023

Licensing application payment form

READ
If you are submitting your licence application by post or in person, and are making payment by credit card, you must complete this application form and attach it to your application. Applications...
Consumer Protection
Form – application
25 Jan 2023

It's trust account audit time! - Real estate industry bulletin 263

16 January 2023 It's trust account audit time! January is the perfect time to start preparing and referring last year’s trust account information to your auditor so the 2022 audit report can be...
Consumer Protection
Bulletin
16 Jan 2023

Managing a property affected by a disaster - Real estate industry bulletin 262

9 January 2023 Managing a property affected by a disaster Landlords and tenants each have responsibilities if a cyclone, storm, fire, flood, earthquake or some other disaster affects a rental...
Consumer Protection
Bulletin
09 Jan 2023

Pool safety - it's everyone's responsibility - Real estate industry bulletin 261

23 December 2022 Pool safety - it's everyone's responsibility Homes with pools, spas or portable pools must be safe to protect young children from injury or drowning. Royal Life Saving Australia...
Consumer Protection
Bulletin
23 Dec 2022

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Announcements

‘Bitumen bandits’ named in organised scam operation

Travelling conmen target WA consumers as part of international based scam Thirty-one reports in nine months totalling payments of over $264,000 Commissioner for Consumer Protection says avoid these scam con artists who leave you with dodgy work Consumer Protection is warning WA home and business owners to avoid dealing with at least eight road construction companies currently travelling around...
Consumer Protection
Media release
19 Sep 2023

Commissioner's Blog: Receipt rules apply to all purchases

Many shoppers like to ‘tap-and-go’ when paying for purchases, while others like to hand-over cash, but one thing all consumers have in common is the right to receive a receipt if they want one. Consumer Protection was concerned recently to hear claims that a retailer in WA had denied a consumer’s request for a paper receipt, citing ‘company policy’ and pointing them to their own bank statement...
Consumer Protection
Media release
23 Aug 2023

Commissioner's Blog: Tough new penalties for unfair T&Cs

Many consumers don’t have the time or patience to read the long lists of terms and conditions that often accompany the products and services they buy, but at least they can take comfort knowing they will soon be better-protected if any of those contracts are not fair. That’s because the Australian Consumer Law has recently been amended to introduce penalties for businesses that present contracts...
Consumer Protection
Media release
09 Aug 2023

WA businesses face tough penalties for unfair consumer contracts

Businesses that mislead or treat consumers unfairly face new and higher penalties Standard form consumer contracts may need to be reviewed and updated to comply New adoption mechanism used for the first time to update WA laws with national changes Businesses that present Western Australian consumers with unfair terms in their standard form contracts could soon face tough penalties following...
Consumer Protection
Media release
28 Jul 2023

Commissioner's Blog: Shops must act honestly on extended warranties

It’s a familiar scenario for many shoppers – you’re about to pay for a new car or appliance, then the salesperson tries to ‘upsell’ you with an extended warranty for things that may go wrong after the manufacturer’s warranty expires. As the end of financial year sales roll around, we want consumers to seriously question whether buying this type of insurance policy means paying for rights they...
Consumer Protection
Media release
05 Jul 2023

Button battery laws one year on are keeping children safe

43 per cent of button battery products inspected failed to meet product safety standards 19 Infringement Notices issued in WA Button battery emergency department presentations have halved in last two years 43 per cent of inspected products containing button batteries failed to meet product safety standards in Western Australia since mandatory button battery laws came into effect last year. The...
Consumer Protection
Media release
29 Jun 2023

Scammers steal over $300,000 from real estate agent trust account

Real estate agent lost $329,500 to remote access bank scam Scammers posed as bank on phone and knew latest transactions in the account Agents urged to not give out access codes or allow remote access Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully stole $329,500 from a WA real estate agent’s trust...
Consumer Protection
Media release
26 Jun 2023

Scammers target real estate and settlement industry trust accounts

Real estate agent lost $43,080 and two settlement agents lost a combined $64,468 Victims tricked into transferring trust account funds by scammers posing as bank Consumers and businesses urged to not give out access codes over the phone Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully lured a WA real...
Consumer Protection
Media release
30 May 2023

Commissioner's Blog: Give shipping container scams a wide berth

Swelling demand for shipping containers is causing Western Australian consumers to be scammed out of their money at a rate of knots. When items are in high demand yet short in supply, they become easy targets for scammers who know that when people are desperate to buy scarce items, they can forget to ‘practice the pause’ to consider whether they are being swindled. According to figures from our...
Consumer Protection
Media release
11 May 2023

Agency fined over improper property maintenance recommendations (Anna-Marie Thornton / Harcourts Prestige Real Estate)

Agency fined $6,000 and Director fined $4,000 for code of conduct violations Agency Director was also Director of a recommended maintenance company Agents reminded to always act in the best interests of their clients A Canning Vale real estate agency has been fined by the State Administrative Tribunal for failing to act in the best interests of five of its clients in relation to property...
Consumer Protection
Media release
10 May 2023

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