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The funeral codes set rules for funeral directors enable consumers to know what they are buying before they sign up to a service with a funeral director.
Business tools
Information sheets provide concise information about legislation, safety and work practices and answers to common questions or how to do instructions. Focus on compliance Construction site security: Unauthorised access Fire risk from transparent bottles containing clear liquids stored in direct...
Information sheets
These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...
Guides
These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Statement of Regulatory Intent This Statement from the regulator provides the principles for the regulatory approach that WorkSafe (...
Work health and safety laws
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. A WHS service provider is a person conducting a business or undertaking (PCBU) that provides work health and safety services to another business...
Main responsibilities and duties under WHS
Who is considered a worker? Under the Work Health and Safety Act 2020 a worker is any person who carries out work for a PCBU, including work as an employee, contractor, subcontractor, self-employed person, outworker, apprentice or trainee, work experience student, employee of a labour hire company...
Main responsibilities and duties under WHS
The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Who is an officer under WHS? The role and influence a person has in a business determines if they are an officer under the WHS Act. Broadly,...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Amendments to Work Health and Safety (General) Regulations 2022 (WHS General Regulations) and Work Health and Safety (Mines) Regulations 2022...
Work health and safety laws

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Publications

If you are submitting your licence application by post or in person, and are making payment by credit card, you must complete this application form and attach it to your application. Applications...
Consumer Protection
Form – application
25 Jan 2023
16 January 2023 It's trust account audit time! January is the perfect time to start preparing and referring last year’s trust account information to your auditor so the 2022 audit report can be...
Consumer Protection
Bulletin
16 Jan 2023
9 January 2023 Managing a property affected by a disaster Landlords and tenants each have responsibilities if a cyclone, storm, fire, flood, earthquake or some other disaster affects a rental...
Consumer Protection
Bulletin
09 Jan 2023
23 December 2022 Pool safety - it's everyone's responsibility Homes with pools, spas or portable pools must be safe to protect young children from injury or drowning. Royal Life Saving Australia...
Consumer Protection
Bulletin
23 Dec 2022
This checklist will help you comply with the funeral pricing code about displaying and informing consumers about your services, prices and packages. Further information is available on the Funeral...
Consumer Protection
Checklist
22 Dec 2022
The funeral information you must show is set in the Funeral Pricing Code of Practice . The following is an example of the way the required funeral information can be displayed. Template for funeral...
Consumer Protection
Template
22 Dec 2022
In light of recent Optus and Medibank data breaches, the Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has noted questions about the...
Consumer Protection
Bulletin
04 Dec 2023
21 November 2022 Family Domestic Violence Tenancy Laws included in WA’s residential tenancy laws are due for review. Consumer Protection is keen to hear from you. This consultation paper outlines the...
Consumer Protection
Bulletin
22 Nov 2022
21 November 2022 Family Domestic Violence Tenancy Laws included in WA’s residential tenancy laws are due for review. Consumer Protection is keen to hear from you. This consultation paper outlines the...
Consumer Protection
Bulletin
22 Nov 2022
14 November 2022 Don’t believe the rumours. Your compliance with the Continuing Professional Development (CPD) program is required in 2022, and will continue to be a requirement in 2023. You still...
Consumer Protection
Bulletin
14 Nov 2022

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Announcements

Real estate agent lost $329,500 to remote access bank scam Scammers posed as bank on phone and knew latest transactions in the account Agents urged to not give out access codes or allow remote access Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully stole $329,500 from a WA real estate agent’s trust...
Consumer Protection
Media release
26 Jun 2023
Real estate agent lost $43,080 and two settlement agents lost a combined $64,468 Victims tricked into transferring trust account funds by scammers posing as bank Consumers and businesses urged to not give out access codes over the phone Consumer Protection is warning the real estate and settlement industries to be extra vigilant to calls from their bank after scammers successfully lured a WA real...
Consumer Protection
Media release
30 May 2023
Swelling demand for shipping containers is causing Western Australian consumers to be scammed out of their money at a rate of knots. When items are in high demand yet short in supply, they become easy targets for scammers who know that when people are desperate to buy scarce items, they can forget to ‘practice the pause’ to consider whether they are being swindled. According to figures from our...
Consumer Protection
Media release
11 May 2023
Agency fined $6,000 and Director fined $4,000 for code of conduct violations Agency Director was also Director of a recommended maintenance company Agents reminded to always act in the best interests of their clients A Canning Vale real estate agency has been fined by the State Administrative Tribunal for failing to act in the best interests of five of its clients in relation to property...
Consumer Protection
Media release
10 May 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 10 May 2023), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to...
Consumer Protection
Media release
09 May 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 3 May 2023), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to...
Consumer Protection
Media release
02 May 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 26 April 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...
Consumer Protection
Media release
25 Apr 2023
Updated guidance on management of high-voltage electrical installations Publication issued by Building & Energy and endorsed by WorkSafe Revised version aligns with current regulations including new WHS Act Owners and managers of premises with high-voltage electrical installations can now access updated guidance from WA’s energy and workplace safety regulators. Facilities such as large...
Building and Energy
Media release
24 Apr 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 19 April 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...
Consumer Protection
Media release
18 Apr 2023
Travelling conmen approach WA consumers and businesses uninvited Reports so far received from Perth, Goldfields and Great Southern areas These fake tradies do a dodgy job, take the money and run WA home and business owners are being warned to avoid dealing with a band of fake travelling tradies known as ‘bitumen bandits’ offering to re-surface driveways and car parks, but the standard of their...
Consumer Protection
Media release
18 Apr 2023

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