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This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
Restaurants and cafes that charge a surcharge on certain days do not need to provide a separate menu. However, the menu or pricing display must include wording that ‘a surcharge of [percentage] applies on [the specified day or days]’ . This statement must be displayed in a transparent and prominent...
Store policies and sale practices
Consumer Protection has a number of policies which articulate the principles that underpin our work. These policies guide our approach to promoting fair trading and consumer protection, whether we are providing information and advice, helping consumers resolve disputes or investigating complaints...
About us
Always choose a licensed motor vehicle repairer
Always choose a licensed motor vehicle repairer, by Consumer Protection
Look for the tick – there’s a lot riding on it! You wouldn’t trust your teeth to a backyard dentist, so don’t trust your car to a backyard repairer. Backyard or bush mechanics operate in WA and even though Consumer Protection aims to identify them and stop...
Servicing, repair and towing
The Department of Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) recently completed a review of the Auction Sales Act 1973 (the Act). Review purpose The purpose of the review was to assess the Act’s relevance and appropriateness in meeting current and...
Decision regulatory impact statements
Purpose of the compliance inspection Building and Energy carries out a range of building information and education activities, including compliance inspections, in order to reduce consumer harm and avoid disputes and complaints. Non-compliance with legislative requirements often leads to consumer...
Compliance and audit
The three-month public consultation period for developing recommendations for the adoption of the model Work Health and Safety (WHS) regulations in Western Australia ended on 26 November 2019. A total of 68 submissions provided a range of views on WHS topics. The Work Health and Safety Bill 2019...
Work health and safety legislation reform
A combined review of the Motor Vehicle Dealers Act 1973 and the Motor Vehicle Repairers Act 2003 was recently completed. Review purpose The key purpose of the review was to assess the effectiveness of the legislation and to ensure it is appropriate and operating in the interests of both consumers...
Decision regulatory impact statements
The Department of Mines, Industry Regulation and Safety is committed to completing regulatory impact assessment processes when amending or developing legislation. Decision Regulatory Impact Statements (DRIS) represent the final step in the process and reflect the outcome of stakeholder consultation...
Decision regulatory impact statements
The Disposal of Uncollected Goods Act 1970 (DUG Act) is being reviewed to examine the processes for disposing of uncollected goods Status: CLOSED , closed 31 October 2019. Background The purpose of this review is to update the DUG Act’s provisions, which are outdated and do not take into account...
Consultations

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Publications

New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29 September 2020. This mandatory code comes...
Consumer Protection
Reports
16 Oct 2020
The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
WorkSafe
Information
18 Mar 2021
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020
It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
08 Apr 2020
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:...
WorkSafe
Information
07 Apr 2020
The quad bike safety standard poster highlights the key requirements of the safety standard. Please download the poster and display in a highly visible location. For more information visit the quad...
Consumer Protection
Poster
12 Mar 2020
The Western Australian strategy and framework for the prevention and management of work-related musculoskeletal disorders are intended as useful resources for stakeholders who can influence...
WorkSafe
Information
11 Feb 2020
ThinkSafe is the Department of Mines, Industry Regulation and Safety’s flagship online publication for workplace safety and health in Western Australia. ThinkSafe magazine - September 2020 ThinkSafe...
WorkSafe
Newsletter
01 Oct 2020
THIS DOCUMENT IS NO LONGER CURRENT AND IS AVAILABLE ON THE WEBSITE FOR HISTORICAL PURPOSES ONLY. The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26...
WorkSafe
Information
14 Jan 2020
Follow these tips to protect yourself: 1. Research Before you buy a new or used car, do some research to determine which car is right for you and what you can afford. 2. Check safety rating Check the...
Consumer Protection
Flyers
11 Dec 2019

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Announcements

The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 143.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 27 January 2021, most branded retailers are hiking their ULP price: Coles Express hiking by 45 cpl up to 155.9 cpl; BP, Caltex/Ampol and Caltex...
Consumer Protection
Media release
26 Jan 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 142.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 20 January 2021, most branded retailers are hiking their ULP price: Coles Express hiking by 46 cpl up to 155.9 cpl; Caltex Woolworths up to 153.9 cpl...
Consumer Protection
Media release
19 Jan 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 139.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 13 January 2021, most branded retailers are hiking their ULP price: Coles Express hiking by 44 cpl up to 151.9 cpl; 7-Eleven, Caltex/Ampol, Caltex...
Consumer Protection
Media release
12 Jan 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 138.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 6 January 2021, most branded retailers are hiking their ULP price: BP and Caltex Woolworths hiking by 44 cpl up to 149.9 cpl; Puma up to 149.7 cpl; 7...
Consumer Protection
Media release
05 Jan 2021
Costco’s fuel outlet at Perth Airport offered motorists the cheapest petrol in 2020 with FuelWatch, which is celebrating its 20 th anniversary, releasing its annual list of sites that consistently have bargain prices. On average, the Costco price for ULP was 95.1 cents per litre (cpl) over the year but is only available to members, so FuelWatch has also awarded the number one spot to Liberty at...
Consumer Protection
Media release
04 Jan 2021
The average price of regular unleaded petrol (ULP) is set to increase by around 31 cents per litre (cpl) to 138.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 December 2020, most branded retailers are hiking their ULP price: 7-Eleven, Caltex/Ampol, BP, Caltex Woolworths and Coles Express hiking by...
Consumer Protection
Media release
29 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 137 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 December 2020, most branded retailers are hiking their ULP price: 7-Eleven hiking by 43 cpl up to 148.9 cpl; Caltex/Ampol, BP, Caltex Woolworths and...
Consumer Protection
Media release
22 Dec 2020
When it comes to booking holidays or buying presents online, the terms and conditions (t&cs) matter now more than ever. This is because some businesses may now have extra policies in place as a result of the COVID-19 coronavirus pandemic that could include how they respond to a ‘change of mind’ purchase or booking. Your consumer rights apply if the product or service is faulty or not as...
Consumer Protection
Media release
16 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 135.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 9 December 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 43 cpl up to 147.9 cpl; Caltex Woolworths, 7-Eleven,...
Consumer Protection
Media release
08 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 134.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 December 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, Caltex Woolworths and Coles Express hiking by between 42-44 cpl up...
Consumer Protection
Media release
01 Dec 2020

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