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The following information has been developed for employers and employees looks at ways to look after your mental health during this challenging time. COVID-19 coronavirus guide for employers: Looking after your mental health COVID-19 coronavirus guide for employees: Looking after your mental health...
COVID 19 - Coronavirus
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/publications\/what-do-if-worker-has-covid-19...
COVID 19 - Coronavirus
This page contains frequently asked questions on COVID-19. Is social (physical) distancing required at work? Social (also called physical) distancing must be followed at work as far as practicable, based on principles published by the Department of Health . The extent of social distancing will...
COVID 19 - Coronavirus
This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
Restaurants and cafes that charge a surcharge on certain days do not need to provide a separate menu. However, the menu or pricing display must include wording that ‘a surcharge of [percentage] applies on [the specified day or days]’ . This statement must be displayed in a transparent and prominent...
Store policies and sale practices
Consumer Protection has a number of policies which articulate the principles that underpin our work. These policies guide our approach to promoting fair trading and consumer protection, whether we are providing information and advice, helping consumers resolve disputes or investigating complaints...
About us
Always choose a licensed motor vehicle repairer
Always choose a licensed motor vehicle repairer, by Consumer Protection
Look for the tick – there’s a lot riding on it! You wouldn’t trust your teeth to a backyard dentist, so don’t trust your car to a backyard repairer. Backyard or bush mechanics operate in WA and even though Consumer Protection aims to identify them and stop...
Servicing, repair and towing
The Department of Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) recently completed a review of the Auction Sales Act 1973 (the Act). Review purpose The purpose of the review was to assess the Act’s relevance and appropriateness in meeting current and...
Decision regulatory impact statements
Purpose of the compliance inspection Building and Energy carries out a range of building information and education activities, including compliance inspections, in order to reduce consumer harm and avoid disputes and complaints. Non-compliance with legislative requirements often leads to consumer...
Compliance and audit
The three-month public consultation period for developing recommendations for the adoption of the model Work Health and Safety (WHS) regulations in Western Australia ended on 26 November 2019. A total of 68 submissions provided a range of views on WHS topics. The Work Health and Safety Bill 2019...
Work health and safety legislation reform

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Publications

This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
21 Jul 2020
New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29 September 2020. This mandatory code comes...
Consumer Protection
Reports
16 Oct 2020
The department's mental health and wellbeing inspectors have developed a series of resources on workplace mental health and wellbeing. The concepts presented may assist workplaces to discuss, consult...
WorkSafe
Information
15 Jun 2021
While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
08 Apr 2020
It is reasonable for employees to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means employees will have...
WorkSafe
Information
08 Apr 2020
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19. [scald=8226:...
WorkSafe
Information
07 Apr 2020
The quad bike safety standard poster highlights the key requirements of the safety standard. Please download the poster and display in a highly visible location. For more information visit the quad...
Consumer Protection
Poster
12 Mar 2020
The Western Australian strategy and framework for the prevention and management of work-related musculoskeletal disorders are intended as useful resources for stakeholders who can influence...
WorkSafe
Information
11 Feb 2020
ThinkSafe is the Department of Mines, Industry Regulation and Safety’s flagship online publication for workplace safety and health in Western Australia. ThinkSafe magazine - April 2021 ThinkSafe...
WorkSafe
Newsletter
11 May 2021

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Announcements

The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 157.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl to 171.9 cpl; Caltex Woolworths, BP, 7-Eleven...
Consumer Protection
Media release
18 May 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by 43 cpl to 171.9 cpl; 7-Eleven, BP, Caltex/Ampol and Caltex...
Consumer Protection
Media release
11 May 2021
Bedrooms by Aura and Simone Lockett fined $15,000 for failing to deliver Court orders six consumers be paid about $36,000 in compensation Affected consumers from around Australia ordered items online and via Facebook A Perth retailer of luxury designer furniture has been ordered to pay a total of $47,387.91 by the Perth Magistrates Court being a fine, costs and compensation after taking payments...
Consumer Protection
Media release
06 May 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 5 May 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, Caltex and Coles Express hiking by 42-44 cpl to 169.9 cpl; BP to 168...
Consumer Protection
Media release
04 May 2021
Six year old child recovers from ingesting alcohol-based hand sanitiser Consuming sanitiser can cause serious health issues Sanitiser bottles should be kept out of reach of children An urgent safety warning has been issued by Consumer Protection after a six year old child who had consumed hand sanitiser was admitted to a Perth hospital. The child ingested between 30 to 60 millilitres of the...
Consumer Protection
Media release
29 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-44 cpl to 169.9 cpl; Puma to 169.7 cpl; BP...
Consumer Protection
Media release
27 Apr 2021
Four consumers pay for decorative screens but get nothing in return Full refunds given two years later, just prior to Court appearance Business proprietor fined $5,000 for accepting payments but failing to deliver A producer of custom laser-cut panels, screens and gates who took consumers’ money but failed to deliver has received a $5,000 fine imposed by the Perth Magistrates Court on 16 April...
Consumer Protection
Media release
22 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 April 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, Caltex/Ampol and Coles Express hiking by 42-46 cpl to...
Consumer Protection
Media release
20 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-46 cpl to 169.9 cpl; Caltex/Ampol, Caltex...
Consumer Protection
Media release
13 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 April 2021, most branded retailers are hiking their ULP price: 7-Eleven, Caltex Woolworths and Coles Express hiking by 42-46 cpl to 169.9 cpl; Puma...
Consumer Protection
Media release
06 Apr 2021

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