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Always choose a licensed motor vehicle repairer
Always choose a licensed motor vehicle repairer, by Consumer Protection
Look for the tick – there’s a lot riding on it! You wouldn’t trust your teeth to a backyard dentist, so don’t trust your car to a backyard repairer. Backyard or bush mechanics operate in WA and even though Consumer Protection aims to identify them and stop...
Servicing, repair and towing
The Department of Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) recently completed a review of the Auction Sales Act 1973 (the Act). Review purpose The purpose of the review was to assess the Act’s relevance and appropriateness in meeting current and...
Decision regulatory impact statements
Purpose of the compliance inspection Building and Energy carries out a range of building information and education activities, including compliance inspections, in order to reduce consumer harm and avoid disputes and complaints. Non-compliance with legislative requirements often leads to consumer...
Compliance and audit
The public comment period on the Work Health and Safety Regulations for Western Australia closed on 26 November 2019. All submissions received by the department will be provided to the Minister in order to facilitate his decision in relation to adopting the model WHS regulations in Western...
Work health and safety legislation reform
A combined review of the Motor Vehicle Dealers Act 1973 and the Motor Vehicle Repairers Act 2003 was recently completed. Review purpose The key purpose of the review was to assess the effectiveness of the legislation and to ensure it is appropriate and operating in the interests of both consumers...
Decision regulatory impact statements
The Department of Mines, Industry Regulation and Safety is committed to completing regulatory impact assessment processes when amending or developing legislation. Decision Regulatory Impact Statements (DRIS) represent the final step in the process and reflect the outcome of stakeholder consultation...
Decision regulatory impact statements
The Disposal of Uncollected Goods Act 1970 (DUG Act) is being reviewed to examine the processes for disposing of uncollected goods Status: CLOSED , closed 31 October 2019. Background The purpose of this review is to update the DUG Act’s provisions, which are outdated and do not take into account...
Consultations
The department is seeking your comments regarding the regulations that will support the proposed Work Health and Safety Act for Western Australia (WHS Act (WA)) . The following videos have been produced to provide information regarding the consultation process: Work Health and Safety Regulations...
Information sessions and workshops
These terms and conditions of entry apply to all entrants in all categories for the Work Health and Safety Excellence Awards, Western Australia. The Department of Mines, Industry Regulation and Safety (the Department) will administer the Work Health and Safety Excellence Awards. Entry for the Work...
Work Safety Awards
Due to the unique circumstances resulting from the COVID-19 outbreak, the Department of Mines, Industry Regulation and Safety will not be conducting the 2020 Work Health and Safety Excellence Awards. The awards will be back in 2021 and we look forward to reviewing your health and safety...
Work Safety Awards

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Publications

Follow these tips to protect yourself: 1. Research Before you buy a new or used car, do some research to determine which car is right for you and what you can afford. 2. Check safety rating Check the...
Consumer Protection
Flyers
11 Dec 2019
Follow these simple steps: Choose the category of licence that is right for you and apply. Pay the correct licensing fees when they're due. Start being a motor vehicle dealer. Learn Attend a relevant...
Consumer Protection
Flyers
11 Dec 2019
Motor vehicle repair business licence or motor vehicle repairer's certificate: what's the difference? Are you: the owner of a motor vehicle repair business? a self-employed motor vehicle repairer?...
Consumer Protection
Flyers
02 Dec 2019
Does your vehicle need repairs? Follow these tips to protect your asset and your family. 1 Research. Before you book your car in for a service, new tyres or repairs ask for recommendations from your...
Consumer Protection
Flyers
02 Dec 2019
This directory contains licence holders licensed to perform all restricted asbestos work in accordance with Part 5 of the Occupational Safety and Health Regulations 1996. Please refer to the Licence...
WorkSafe
Information
29 Oct 2019
This directory contains licence holders licensed to perform all restricted asbestos work in accordance with Part 5 of the Occupational Safety and Health Regulations 1996. Please refer to the Licence...
WorkSafe
Information
03 Sep 2020
The Consumer Protection Public Naming of Traders Policy was reviewed and updated in June 2019. “Naming” is the public identification of a trader reasonably suspected of contravening the Australian...
Consumer Protection
Policies
24 Dec 2019
This compliance letter is provided to Consumer Protection by the Better Regulation Unit (BRU) of the Department of Treasury. The BRU is responsible for assessing Decision Regulatory Impact Statements...
Consumer Protection
Information
12 Sep 2019
The Department of Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) recently completed a review of the Auction Sales Act 1973 (the Act). The key purpose of...
Consumer Protection
Discussion paper
16 Sep 2019
The Fitness Industry Code of Practice Review 2018 – Public consultation paper was released in June 2018. Submissions to the paper closed on 27 August 2018. Stakeholders were invited to submit...
Consumer Protection
Reports
24 Sep 2019

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Announcements

The average price of regular unleaded petrol (ULP) is set to increase by around 30 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 August 2020, most branded retailers are hiking their ULP price: Caltex and Coles Express hiking by 41-42 cpl up to 145.9 cpl; Caltex Woolworths...
Consumer Protection
Media release
25 Aug 2020
The way we shop may have changed forever following the COVID-19 coronavirus pandemic. Life in lockdown meant cash transactions plummeted in favour of a number of contactless payment methods, including buy-now, pay-later schemes. Often described as the ‘modern-day lay-by’, buy-now, pay-later arrangements allow you to receive goods and then pay off the amount in instalments further down the track...
Consumer Protection
Media release
20 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 August 2020, branded retailers are hiking their ULP price: Coles Express hiking by up to 41 cpl up to 145.9 cpl; Caltex and Caltex Woolworths up...
Consumer Protection
Media release
18 Aug 2020
Consumers seeking the services of a patio installer are warned to beware of a man who advertises via Facebook Marketplace. Nicholas (Nick) Kay of Forrestdale, trading as Better Priced Patios (unregistered) , has taken deposits totalling $18,120 from eight people since October 2019 for the construction of seven patios and a carport, but has failed to carry out the work or provide any refunds. The...
Consumer Protection
Media release
13 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 August 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Coles Express hiking by between 40 and 42 cpl up to 143.9...
Consumer Protection
Media release
11 Aug 2020
Consumer Protection has launched a period of community and industry consultation with the view of determining whether the regulation of tow truck businesses and those working in the tow truck industry in WA is required. This consultation is prompted by community concerns about the conduct of some tow truck operators and reports of unscrupulous tactics being used to gain business from consumers...
Consumer Protection
Media release
11 Aug 2020
Live stream scammers have targeted the Western Australian Consumer Protection Awards virtual event on Facebook prompting a warning from the consumer watchdog’s fraud prevention section WA ScamNet. Due to COVID-19, the Consumer Protection Awards March 2020 in-person event was postponed and then cancelled, leading to a virtual Awards ceremony for the first time. Commissioner Lanie Chopping says...
Consumer Protection
Media release
06 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by 28 cents per litre (cpl) to 132.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 5 August 2020, most branded retailers are hiking their ULP price: Coles Express and Caltex Woolworths hiking by up to 40 cpl up to 143.9 cpl; 7-Eleven up...
Consumer Protection
Media release
04 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 134.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 29 July 2020, most branded retailers are hiking their ULP price: BP hiking by up to 38 cpl up to 144.9 cpl; Caltex Woolworths, Caltex and Coles...
Consumer Protection
Media release
28 Jul 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 135.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 22 July 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 40 cpl up to 145.9 cpl; BP up to 144.9 cpl; Caltex...
Consumer Protection
Media release
21 Jul 2020

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