Business / company

Topics

When a consumer suffers loss or damage due to a defect with goods or services, they can make a claim to recover damages or compensation. This is particularly the case where the defect means the trader or manufacturer failed to comply with a consumer guarantee. A consumer can apply to the trader or...
Returns and cancellations
<h3>License Search Form</h3> <p>If the search form has not loaded here, please follow <a data-cke-saved-href=&quot; https://occupationallicensing.dmirs.wa.gov.au/onlinelicencesearch/licenc... href=&quot; https://occupationallicensing.dmirs.wa.gov.au/onlinelicencesearch/...
Licensing search
All fuel gas accidents or incidents that occur in Western Australia should be reported. Gas incidents Regulation 42 of the Gas Standards (Gasfitting and Consumer Gas Installations) Regulations 1999 requires that all incidents, such as near misses, injury to persons or property damage relating to...
Reporting a gas incident
All electrical accidents that occur in Western Australia must be reported. The Electricity (Licensing) Regulations 1991 require that all electrical accidents, irrespective of their seriousness, must be immediately reported to: the employer (if relevant); and the relevant network operator. If the...
Reporting an electrical accident
Having electrical work done? Make sure you use a licensed electrical contractor whenever you have electrical work done. Having electrical work done brochure Don't D-I-Y (do it yourself) electrical work Doing your own electrical work or employing an unlicensed person to do it for you, is very...
Electrical installations
Consumers have 10 business days to reconsider an unsolicited consumer agreement, during which they can cancel the agreement without penalty. This is called the ‘cooling-off’ period. During the 10 business day cooling-off period, the supplier must not accept any payment or supply any services...
Door-to-door and telephone selling
Are you considering buying a voucher offering goods or services at a discount online? Or have you already bought a voucher online? If so, there are some things you may wish to consider. Websites offering discounts on goods or services where the consumer then receives a voucher to redeem with a...
Buying online
A ‘lay-by’ agreement exists when you: pay for the goods in at least three instalments (when the agreement is not called a ‘lay by’ agreement) or in at least two instalments (when the agreement is called ‘lay-by’); and do not receive the goods until the full price has been paid. Any deposit you pay...
Lay-by and gift vouchers
This page contains links to authorities, regulatory bodies, network suppliers, industry bodies and others.
Links
Forms for applying for an electrical licence.
Forms

Pages

Publications

A series of product safety publications for businesses.
Consumer Protection
Information
27 May 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
15 Jan 2020
Real estate news - a regular newsletter for real estate agents, sales representatives Disclaimer: The attached editions were published since Spring 2011. Users should note articles relating to a...
Consumer Protection
Newsletter
18 Jun 2015
This authorisation form once duly signed, enables employee electricians to complete electrical safety certificates on behalf of the electrical contractor. Note: copies remain the property of the...
Building and Energy
Form – notification
19 Jul 2019
This application form is used to register as a management representative on an Electrical Contractor’s Licence.
Building and Energy
Form – application
20 Jun 2022
This application form is used where the existing legal entity has not changed and the trading name has changed, or the existing legal entity has changed its name and is maintaining the same Australian Company Number (ACN).
Building and Energy
Form – application
19 Jul 2019
This application form is where the existing legal entity has not changed and the trading name has changed or, the existing legal entity has changed its name and is maintaining the same Australian Company Number (ACN).
Building and Energy
Form – application
26 Oct 2022
This application form is for an electrical contractor's licence and can only be issued to an individual (sole trader), firm (partnership) or body corporate.
Building and Energy
Form – application
14 Mar 2023
Information to assist licensed land valuers in Western Australia to understand and comply with the legislative framework that applies to them. Contents of the brochure: Introduction Preparing for a...
Consumer Protection
Guide / handbook
14 Apr 2021
LAND VALUERS LICENSING ACT 1978 LICENSED VALUERS CODE OF CONDUCT 2016 Laid down by the Commissioner with the approval of the Minister Part 1 - Preliminary 1. Citation This code is the Licensed...
Consumer Protection
Code of conduct
30 Sep 2016

Pages

Announcements

The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 160.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 June 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 175.9 cpl; 7-Eleven and Caltex Woolworths...
Consumer Protection
Media release
22 Jun 2021
Warning to be aware of bogus calls claiming to be from government agencies Resist threats from scammers to pay a fake debt Hang up on these calls and contact government agency directly to verify A plea from Consumer Protection for people to be aware of the various tax scams has been prompted by figures which show a large increase in losses suffered by WA victims. So far this financial year (1...
Consumer Protection
Media release
17 Jun 2021
Travelling conmen offering to resurface bitumen driveways and car parks Work is usually sub-standard or incomplete and at an inflated price Warning to resist high pressure sales tactics and shop around A warning from Consumer Protection that ‘Bitumen Bandits’ are operating in WA’s South-West following reports that they are approaching local businesses in the area. A Myalup business paid the six...
Consumer Protection
Media release
17 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 158.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 June 2021, most branded retailers are hiking their ULP price: 7-Eleven, BP, Caltex/Ampol, Caltex Woolworths and Coles Express hiking by between 42...
Consumer Protection
Media release
15 Jun 2021
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided feedback during the consultation period of the retirement village reform process. You can view the CRIS 1-4 papers on the Retirement village law reforms 2019 - 2021 website page. You can register via...
Consumer Protection
Media release
09 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 159 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 9 June 2021, most branded retailers are hiking their ULP price: Caltex/Ampol and Coles Express hiking by between 43-46 cpl up to 171.9 cpl; Caltex...
Consumer Protection
Media release
08 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 160.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 June 2021, most branded retailers are hiking their ULP price: Coles Express and Caltex/Ampol hiking by between 44-46 cpl up to 171.9 cpl; Caltex...
Consumer Protection
Media release
01 Jun 2021
The State Government has approved four extra hours of trading for general retail shops in metropolitan Perth on each of the upcoming public holidays, Western Australia Day and the Queen’s Birthday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday 7 June 2021 (Western Australia Day) and Monday, 27 September 2021 (Queen...
Consumer Protection
Media release
01 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl to 171.9 cpl; 7-Eleven, Caltex/Ampol and Caltex...
Consumer Protection
Media release
25 May 2021
The Building and Construction Industry (Security of Payment) Bill 2021 to be introduced to Parliament today Improving security of payment across the WA building and construction industry is a priority of the McGowan Government The Bill was introduced in the last Parliament but stalled by the Liberals and Nationals The McGowan Government will introduce the Building and Construction Industry (...
Building and Energy
Media release
25 May 2021

Pages

Subscribe to Topics
Subscribe to RSS - Business / company