Business / company

Topics

Updates on the progression of the review and changes are available on the limited partnerships law reform page. Status: Closed 3 February 2014 Consumer Protection was seeking the views of the community in regards to proposed reforms to limited partnership laws. Background The current laws have been...
Consultations
You must have a motor vehicle repair certificate if you carry on the business of motor vehicle repair work as prescribed under the Motor Vehicle Repairers Regulations in Western Australia. A motor vehicle repairer's certificate is a "licence" for individuals who: own a repair business and do repair...
Motor vehicle repairers
Continuous advertising of goods or services at "sale" or "reduced" prices is illegal. For example, if a retailer regularly had a "50% off sale" over a period of time, the 50 per cent price would be considered the retailer's normal or regular selling price. "Clearance", "closing down" and "...
Advertising and promotion
If you offer gifts or prizes as part of an advertising campaign and don't intend to supply the gifts or prizes or intend to supply gifts or prizes different to those advertised, then you would breach the law. If consumers were required to pay more to claim a "free gift" or if you advertise a cash...
Advertising and promotion
Offers of additional "free" services, such as installation or fitting, are illegal if such services are normally included in the regular total price. Similarly, if the total price has been increased to include "free fitting", it would promote an impression of saving which was not genuine and...
Advertising and promotion
In monitoring advertising standards, Consumer Protection pays particular attention to "fine print exclusions". The overall impression created by an advertisement is important. Qualifications of claims in a small font print may not correct a misleading impression created by other more prominent...
Advertising and promotion
Bait advertising is so called because it offers a "bait" to draw customers to the store or business and they can get "caught" as a result. Enticing prospective customers into stores when there are reasonable grounds for believing that the goods will not be in the store or are unlikely to be...
Advertising and promotion
All forms of comparative advertising including "Sale" or "Discounted" prices must be legitimate. If you claim prices have been reduced, you must be able to prove it. You must have offered the goods for sale previously for a reasonable period of time and in reasonable quantities at the higher rate...
Advertising and promotion
To claim that prices are reduced from the “manufacturer's recommended retail price list” is misleading and deceptive unless the prices are those at which goods are normally sold within that industry. If the recommended retail price is not widely accepted in the trade, the comparison may be...
Advertising and promotion
A price reduction for a product shown as "$X off" or "Save over $X", implies that the saving is off the "normal selling price" or the recommended retail price (RRP) on the basis that the "normal selling price" or RRP can be regarded as the usual price for that product. If you are challenged about...
Advertising and promotion

Pages

Announcements

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 151 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 November 2019, most branded retailers are increasing their ULP price – Coles Express hiking by 29 cpl to 162.9 cpl, BP and Caltex to 159.9 cpl, 7-Eleven to 158.7 cpl, Caltex...
Consumer Protection
Media release
04 Nov 2019
New national gift card laws will come into effect tomorrow (1 November 2019) to help protect consumers from losing an estimated $70 million on gift cards each year. Commissioner for Consumer Protection David Hillyard said the Australian Consumer Law was amended to ensure a consistent approach to gift cards, no matter where in Australia they are purchased. “Gift cards are big money in Australia,...
Consumer Protection
Media release
31 Oct 2019
The average price of unleaded petrol is set to increase by more than 18 cents per litre (cpl) to 152.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 October 2019, many BP and Coles Express sites are increasing their ULP price to 163.9 cpl (hiking by 31 cpl and 29 cpl, respectively). Most 7-Eleven sites are increasing...
Consumer Protection
Media release
28 Oct 2019
Perth shoppers will have more time to buy gifts in the lead up to Christmas and take full advantage of the sales that follow with the McGowan Government extending retail trading hours. Commerce Minister John Quigley has approved an additional 35 hours of trading for general retail shops in the Perth metropolitan area from Saturday, December 7 until New Year's Day. The general shops can choose to...
Consumer Protection
Media release
11 Oct 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 154.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 October 2019, many Coles Express sites are increasing their ULP price to 167.9 cpl (hiking by 33 cpl). Many BP sites are increasing their ULP price to 163.9 cpl, most 7-Eleven...
Consumer Protection
Media release
07 Oct 2019
With Commissioner for Consumer Protection Penny Lipscombe Gift cards are big money in Australia, both for their convenience and flexibility. Unfortunately an estimated $70 million is lost each year due to uncertainty about expiry dates. Consumer Protection Western Australia received 116 gift card related complaints in the last year (September 2018–September 2019) with 26% of complaints about...
Consumer Protection
Media release
03 Oct 2019
The average price of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 157.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 September 2019, most Caltex Woolworths sites are increasing their ULP price to 169.9 cpl (hiking by 35.2 cpl). Most Caltex and many Coles Express sites are increasing their...
Consumer Protection
Media release
23 Sep 2019
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 151.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 September 2019, many Coles Express sites are increasing their ULP price to 167.9 cpl (increasing by 36 cpl). Most Caltex sites are increasing their ULP price to 161.9 cpl,...
Consumer Protection
Media release
16 Sep 2019
The average price of unleaded petrol is set to increase by over 19 cents per litre (cpl) to 148.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 September 2019, most Coles Express sites are increasing their ULP price to 159.9 cpl (hiking by 30 cpl). Most BP sites are hiking their ULP price to 157.9 cpl, most Caltex...
Consumer Protection
Media release
09 Sep 2019
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 148.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 September 2019, many Coles Express sites are increasing their ULP price to 159.9 cpl (increasing by 30 cpl). Most BP and Caltex sites are increasing their ULP price to 156.9...
Consumer Protection
Media release
02 Sep 2019

Pages

Subscribe to Topics
Subscribe to RSS - Business / company