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Terminal Gate Pricing

Terminal operators must notify a “spot” price for each fuel type they sell in accordance with the Terminal Gate Price (TGP) formula stipulated in the Petroleum Products Pricing (Maximum Terminal Gate Price) Order 2013. These prices then become the maximum price a spot purchaser can be charged for a...
FuelWatch
14 Apr 2021

Modernisation of Work Health and Safety Laws - Frequently Asked Questions (FAQ)

Questions asked during Safe Work Month Webinar on 30 October 2020 have been compiled along with the department's responses. Commencement When did the Work Health and Safety Act receive assent? The Work Health and Safety Act 2020 (WHS Act) was assented to by the Governor on 10 November 2020. However...
Legislation, codes and guidance materials
18 Dec 2020

Health monitoring – Legislative requirements for registered medical practitioners (RMP)

Health monitoring is the monitoring of a person’s health for the purpose of identifying changes in the person’s health status resulting from exposure to a hazardous chemical. Health monitoring enables the Registered Medical Practitioner (RMP) to identify any potential adverse effect on health from...
Guides for medical practitioners
16 Sep 2020

Prepaid funerals

New prepaid funeral code – what it means for industry Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral industry. The code ensures any funds are managed within secure investments under the name of...
Business tools
02 Sep 2020

Consumer Protection Awards FAQ

Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open and...
Consumer Protection Awards
15 Jul 2020

Vaping - Frequently asked questions

This page contains frequently asked questions about vaping. Is vaping hazardous? Yes, vaping can be hazardous. The nature of the hazard will depend upon factors such as the liquid used in the e-cigarette and the health status of the individual. In 2019, there were 2290 cases of lung injury...
Smoking
14 Feb 2020

Restaurant surcharges

Restaurants and cafes that charge a surcharge on certain days do not need to provide a separate menu. However, the menu or pricing display must include wording that ‘a surcharge of [percentage] applies on [the specified day or days]’ . This statement must be displayed in a transparent and prominent...
Store policies and sale practices
12 Nov 2019

Consumer Protection Policies

Consumer Protection has a number of policies which articulate the principles that underpin our work. These policies guide our approach to promoting fair trading and consumer protection, whether we are providing information and advice, helping consumers resolve disputes or investigating complaints...
About us
17 Oct 2019

Compliance inspections for Home Building Contracts Act providers

Purpose of the compliance inspection Building and Energy carries out a range of building information and education activities, including compliance inspections, in order to reduce consumer harm and avoid disputes and complaints. Non-compliance with legislative requirements often leads to consumer...
Compliance and audit
28 Aug 2019

Review of the Disposal of Uncollected Goods Act 2019

The Disposal of Uncollected Goods Act 1970 (DUG Act) is being reviewed to examine the processes for disposing of uncollected goods Status: CLOSED , closed 31 October 2019. Background The purpose of this review is to update the DUG Act’s provisions, which are outdated and do not take into account...
Consultations
26 Jun 2019

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Publications

Implementation of Work Health and Safety legislation – Mines Safety plant and design

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This information sheet provides an overview of the key changes, registration and transitional provisions brought about the by the Work Health and Safety Act and regulations coming into effect.
WorkSafe
Information
05 May 2022

Reminder of the dangers of toppling furniture and large appliances - Real estate industry bulletin 254

22 April 2022 Reminder of the dangers of toppling furniture and large appliances You may be aware of the tragic death of a child in Byford late last year, which was caused by toppling furniture...
Consumer Protection
Bulletin
22 Apr 2022

Will current COVID-19 requirements affect your business? - Real estate industry bulletin 253

Please note that while this content was correct at the time of issue, COVID-19 restrictions may have since changed. Visit WA.gov.au to find the latest COVID-19 information. 13 April 2022 Will current...
Consumer Protection
Bulletin
26 May 2022

Decision Regulatory Impact Statement: Regulation of Motor Vehicle Consignment Sales

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Proposals for Reform of the Regulation of Motor Vehicle Consignment Sales Decision Regulatory Impact Statement (DRIS) The review under the Motor Vehicle Dealers Act 1973 (WA) (MVDA) has been...
Consumer Protection
Reports
29 Apr 2022

Guide - A death in the workplace: Information for families

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This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022

Applicant guide - Application for high risk work licence

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Use this application guide to apply for a high risk work licence.
WorkSafe
Guide / handbook
23 Aug 2023

Auction Sales Act review Consultation Regulatory Impact Statement

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The key focus of the review of the Auction Sales Act 1973 (WA) is to obtain stakeholder feedback to assist in assessing proposals for the overall regulation of the auction sales industry. In...
Consumer Protection
Consultations / public comment
10 Mar 2022

Consultation discussion paper: Review of the Motor Vehicle Dealers Act 1973 and Motor Vehicle Repairers Act 2003 Consultation paper

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This discussion paper represents the first stage of the Review and is focussed on encouraging stakeholder input in regard to key issues of concern and how they might be overcome. Issues of an...
Consumer Protection
Consultations / public comment
15 Mar 2022

Reminder: 2021 audit report due 31 March - Real estate industry bulletin 252

8 March 2022 The deadline for completing and delivering the audit reports for the year ending 31 December 2021 is fast approaching. Agents and auditors have until 31 March 2022 to submit their audits...
Consumer Protection
Bulletin
04 Dec 2023

Retirement Villages Legislation Reform - Western Australian Treasury Corporation Report

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Important Please read the Western Australian Treasury Corporation (WATC) Disclaimer, WATC IP Statement and DMIRS Statement below. Introduction The Western Australian Treasury Corporation (WATC)...
Consumer Protection
Reports
04 Dec 2023

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Announcements

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 25 January 2023), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl...
Consumer Protection
Media release
24 Jan 2023

Scammers pose as real charity raising funds for flood victims

Scammers have set up fake Instagram account leedal_foundation_limited The real Leedal Foundation Limited is raising funds for flood victims in Fitzoy Crossing on their Facebook fundraiser page Consumers urged to only donate to licensed charities or official fundraisers and not to respond to private messages Consumer Protection is warning consumers about scammers who are posing as a legitimate...
Consumer Protection
Media release
18 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 18 January 2023), the average price of regular unleaded petrol (ULP) will increase by over 26 cents per litre...
Consumer Protection
Media release
17 Jan 2023

Sales ban for portable fridge due to carbon monoxide concerns

Jackeroo J3PR35L three-way portable refrigerators, made in 2010, cannot be sold in WA Risk of dangerous carbon monoxide levels when operated on gas in an enclosed area All portable gas appliances must be used outdoors in the open air Owners of portable fridges are urged to check if their appliance is part of a gas safety sales ban in Western Australia due to carbon monoxide hazards. Jackeroo...
Building and Energy
Media release
11 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 11 January 2023), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre...
Consumer Protection
Media release
10 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. Over the past few weeks, the pattern of petrol pricing by the major fuel companies shows a full return to weekly price cycles. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am...
Consumer Protection
Media release
03 Jan 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 28 December 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents...
Consumer Protection
Media release
27 Dec 2022

Regulations on psychosocial hazards

Work health and safety regulations for the control of psychosocial risks will come into effect on 24 December 2022. These regulations will require a person conducting a business or undertaking (PCBU) to eliminate psychosocial risks, or to minimise them so far as is reasonably practicable. This new duty places psychosocial hazards on the same footing as other significant hazards such as falls or...
WorkSafe
Department News
23 Dec 2022

Use your consumer rights to avoid post-Christmas disappointment

Consumer guarantees kick in if gift is faulty, unsafe or not as advertised ‘Change of mind’ not covered by the law, subject to the store’s returns policy Redeem gift cards as soon as possible in case retailer goes out of business WA consumers are being reminded about their rights should Christmas joy turn to disappointment when gifts end up being faulty, unsafe or not as described. In these...
Consumer Protection
Media release
22 Dec 2022

New entrant in Perth’s fuel market named cheapest site in a record year

A new entrant into Perth’s fuel market has topped the list of the cheapest non-membership outlets in the Perth metropolitan area for 2022, in a year when high fuel prices broke all-time records. Atlas Fuel Kwinana offered Perth drivers an average price for regular unleaded petrol (ULP) of 165.7 cents per litre (cpl) throughout the year. The nearby Vibe Kwinana OPT came in second with 166 cpl and...
Consumer Protection
Media release
19 Dec 2022

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