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The growth of online trading sites has made ticket on-selling easier for unauthorised resellers. Ticket on-selling has become a popular way for people to buy tickets when they miss out on purchasing from an official outlet. Be warned, buying a ticket through an unauthorised reseller carries a...
Your consumer rights
Lanie Chopping is the current Commissioner for Consumer Protection in Western Australia and Acting Executive Director, Consumer Protection (Department of Mines, Industry Regulation and Safety). Prior to being appointed to act in this role from January 2020, Lanie was the head of the Priorities...
About us
The Personal Property Securities Register (PPSR) is the single, national online database of security interests in personal property in Australia. Personal property generally includes all form of property other than land, buildings and fixtures. Businesses can check the PPSR to see if the valuable...
Business tools
Once registered, a limited partnership have certain ongoing obligations related to conducting business. The partnership must: Display the Certificates of Registration in their registered offices. Include the follwing words/initials next to their business names on all stationery and documents: “...
Limited partnerships
How to end a limited partnership depends on the type of partnership you are in. Ending a limited partnership There are three ways to end a limited partnership: Change a limited partnership to a general partnership with the agreement of all general and limited partners, which can occur only if all...
Limited partnerships
A commercial partnership comprises two or more people who jointly carry on business with a view to making a profit. Partnerships can be general partnerships, limited partnerships or incorporated limited partnerships. Limited partnerships or incorporated limited partnerships in Western Australia...
About business partnerships
Register of limited partnerships and incorporate limited partnerships Consumer Protection is responsible for maintaining a Register of limited partnerships and incorporate limited partnerships. The table below lists the information you can access from the register and the cost involved, if...
Limited partnerships forms and fees
Complete list of updates 2018/19 Quarterly update – 3rd quarter PDF 851KB 2018/19 Half yearly update – 1st half PDF 636KB 2018/19 Quarterly update – 1st quarter PDF 205KB 2017/18 Quarterly update – 3rd quarter PDF 150KB 2017/18 Half yearly update – 1st half PDF 150KB 2017/18 Quarterly update – 1st...
Quarterly and annual reports on the Construction Contracts Act
The Australian Consumer Law (ACL) is Australia’s national law for fair trading and consumer protection and replaced previous consumer protection laws in the Commonwealth, states and territories. The ACL applies at the Commonwealth level and in each state and territory. The guides below provide...
Business tools
Consumer Protection sought public comment as a part of a review of the laws covering the licensing and conduct of auctioneers in WA. Status: CLOSED 15 April 2017 Background Currently under the Auction Sales Act 1973 , auctioneer licences are issued by local Magistrates Courts with WA Police checks...
Consultations

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Publications

This fact sheet provides information about lightning and includes duties for employers of outdoor workers and precautions to be taken to reduce the risk of injuries and deaths as a result of...
WorkSafe
Fact sheet
18 May 2018
The Australian Government sought views on options to improve outcomes and protections for consumers who participate in the Gift card market. Status: Closed Wednesday 30 May 2018. Background In...
Consumer Protection
Consultations / public comment
31 May 2018
Summary: Consultation Draft of the Fair Trading (Pre-paid Funerals Code of Practice) Regulations 2018 1. Introduction A pre-paid funeral is a contract entered into with a funeral organiser in which...
Consumer Protection
Guidance note
16 May 2018
What happens if a complaint is made against your business? Consumer Protection provides information to both consumers and traders to assist them in resolving marketplace disputes. Most commonly these...
Consumer Protection
Guidance note
26 Jun 2020
Introduction Using this publication Section 1 answers general questions about trust accounting. Section 2 examines the documents and records that constitute the trust accounting system, which must be...
Consumer Protection
Guide / handbook
22 Mar 2018
08 March 2018 30 month ban for real estate sales rep over unfair and dishonest conduct (Olivia Murray) A real estate sales representative who purported to work for a Wanneroo real estate agency after...
Consumer Protection
Bulletin
09 Mar 2018
21 December 2017 Property manager fined after falling victim to a holiday accommodation scam (Vicki Redfern) A property manager has been reprimanded and fined $2,500 by the State Administrative...
Consumer Protection
Bulletin
21 Dec 2017
24 November 2017 As summer approaches it’s time to consider if the pools and spas in rental properties conform to safety requirements. Pools and spas must be appropriately fenced according to the...
Consumer Protection
Bulletin
28 Nov 2017
24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
23 Jan 2018
24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
28 Nov 2017

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Announcements

The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 January 2020, most branded retailers are hiking their ULP price - Coles Express hiking by 32 cpl to 163.9 cpl, Caltex and BP to 159.9 cpl and 7-Eleven to 157.7 cpl. Perth’s...
Consumer Protection
Media release
27 Jan 2020
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 150.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 January 2020, most branded retailers are hiking their ULP price - Coles Express hiking by 33 cpl to 165.9 cpl, BP to 161.9 cpl, Caltex to 159.9 cpl, 7-Eleven and Puma to 159.7...
Consumer Protection
Media release
20 Jan 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 18 cents per litre (cpl) to 153.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 January 2020, most branded retailers are hiking their ULP price - Coles Express hiking by 30 cpl to 165.9 cpl, BP to 163.9 cpl, Caltex to 162.9 cpl, Vibe up to...
Consumer Protection
Media release
13 Jan 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 19 cents per litre (cpl) to 153.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 January 2020, most branded retailers are hiking their ULP price - Coles Express hiking by 30 cpl to 165.9 cpl, BP to 163.9 cpl, 7-Eleven to 162.7 cpl, Caltex to...
Consumer Protection
Media release
06 Jan 2020
The average cost of unleaded petrol is set to increase by around 15 cents per litre (cpl) to 150.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 December 2019, most branded retailers are hiking their ULP price - Coles Express hiking by up to 31 cpl up to 166.9 cpl, BP and Caltex to 163.9 cpl, 7-Eleven to 161.5 cpl and...
Consumer Protection
Media release
30 Dec 2019
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 151.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 December 2019, most branded retailers are increasing their ULP price - Coles Express hiking by up to 36 cpl up to 165.9 cpl, Caltex to 164.9, BP to 162.9 cpl, 7-Eleven to 161...
Consumer Protection
Media release
23 Dec 2019
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 155.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 December 2019, most branded retailers are hiking their ULP price - Coles Express by 30 cpl up to 165.9 cpl, BP to 164.9, Caltex to 163.9 cpl, 7-Eleven and Puma to 163.7 cpl,...
Consumer Protection
Media release
09 Dec 2019
The growing rate of WA households installing solar PV systems has been mirrored by a growing rate of complaints to Consumer Protection. In the past 12 months, more than 200 people have reported having issues following the installation of a solar system at their property. Complaints relate to the performance of their solar system, including the panels and inverter, as well as other issues relating...
Consumer Protection
Media release
05 Dec 2019
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 156.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 December 2019, most branded retailers are hiking their ULP price - Caltex hiking by up to 30 cpl up to 165.9 cpl, Coles Express to 164.9 cpl, BP to 163.9 cpl, Caltex Woolworths...
Consumer Protection
Media release
02 Dec 2019

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