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Following the 12th fatality in 12 months in the Western Australian agricultural industry, WorkSafe Commissioner Darren Kavanagh announced an Inquiry and appointed an Independent Inquirer . The Inquiry will consider a range of issues and recommendations on matters that affect the safety performance...
Information sessions and workshops
These terms and conditions of entry apply to all entrants in all categories for the Work Health and Safety Excellence Awards, Western Australia. The Department of Mines, Industry Regulation and Safety (the Department) will administer the Work Health and Safety Excellence Awards. Entry for the Work...
Work Safety Awards
Submissions for the 2022 Work Health and Safety Excellence Awards are now closed. These awards recognise outstanding solutions and innovations to specific workplace health and safety problems in Western Australia. For the purpose of these awards, “innovation” is broadly defined as either a new...
Work Safety Awards
You can keep up to date with Consumer Protection news and events by following our social media accounts: Like us on Facebook Follow us on Twitter Connect with us on LinkedIn Follow us on Instagram You can also subscribe to our bulletins: WA ScamNet alerts FuelWatch alerts Property bulletins
Online resources
Under the Australian Consumer Law, a business that provides a house sitting, pet sitting, baby sitting or cleaning service must meet service guarantees . Customers are likely to ask for independent references for these services – former customers whose contact details are provided to prospective...
Business tools
LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
Safe use of gas appliances in public venues This publication will assist event/venue organises and catering vendors to comply with the safety requirements. Guidelines for the safe use of gas appliances in public venues brochure Public venues include convention and exhibition centres, pavilions,...
Gas appliances
Retailers wishing to trade as a small or special retail shop must apply for a certificate. Small retail shops In part, small retail shops are shops owned by up to six people who operate no more than four retail shops, in which up to 25 people work at any one time (people employed as apprentices are...
Trading hours
A compulsory recall of vehicles fitted with defective Takata airbags was announced in February 2018. The below information will help you understand your responsibilities in relation to the recall. [scald=6861:image_medium {"link":" https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-...
Standards, recalls and bans
The Commonwealth Government are seeking your views on the clarification, simplification and modernisation of the consumer guarantee framework Status: Open, closes Monday 23 April 2018. Background A recent review of the Australian Consumer Law (ACL) highlighted a number of benefits to Australians...
Consultations

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Publications

The Consultation Report summarises the outcome of public consultation undertaken by Consumer Protection in August 2020. The consultation sought stakeholders’ views about the need for industry reforms...
Consumer Protection
Reports
24 Feb 2022
Important Please note, this discussion paper was amended on 29 March 2022 to rectify an error on page 9 of the paper that stated that 90% of associations fall within the Tier 1 financial reporting...
Consumer Protection
Discussion paper
05 Apr 2022
From 1 January 2022, the maximum amount of pre-estimated liquidated damages (PELD) that a motor vehicle dealer may charge is five per cent. Dealers should not be asking for this amount as a default...
Consumer Protection
Flyers
02 Feb 2022
Employers have a duty of care under occupational safety and health laws (OSH) to ensure workers are not exposed to hazards in the workplace, as far as practicable. The workplace can be defined...
WorkSafe
Information
22 Nov 2021
The following FuelWatch logos are provided for use by industry and media in accordance with the relevant Consumer protection style guide. If you need an alternative format, eg. EPS, please contact CP...
Consumer Protection
Guide / handbook
14 Oct 2021
Action Plan for Reform An Action Plan for reform to introduce better payment protections for all participants in the Western Australian building and construction industry was released by the Minister...
Building and Energy
Plans
28 Jul 2022
It's important for employers and workers to be prepared for the risks associated with cleaning up after a natural disaster. This publication has important health and safety information for cleaning...
WorkSafe
Information
20 Apr 2021
Order 01-2021 issued to all persons carrying out h igh voltage live line working and testing of live working equipment. Preliminary Pursuant to s.18B of the Energy Coordination Act 1994, this Order...
Building and Energy
Reports
15 Apr 2021
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2022 Work Health and Safety Excellence Awards 2022 Work...
WorkSafe
Information
01 Mar 2022
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 4 May 2022), the average price of regular unleaded petrol (ULP) will increase by 26 cents per...
Consumer Protection
Media release
03 May 2022
New licence category proposed for dealers wanting to sell on consignment Character test for licence applicants and their associates to be strengthened Specific dealer training to focus on laws and practices for consignment sales Losses incurred by owners when selling their motor vehicles and caravans on consignment have prompted action by the McGowan Government with a new licence category to be...
Consumer Protection
Media release
29 Apr 2022
Real concerns that defective vehicles from flood areas will be sold in WA Potential buyers urged to find out the vehicle’s full history before purchase A number of checks can be carried out to make an informed decision WA consumers are being warned to be vigilant with fears that flood-damaged vehicles from the eastern states will be sold in WA. Consumer Protection urges buyers of second-hand...
Consumer Protection
Media release
28 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 April 2022), the average price of regular unleaded petrol (ULP) will increase by over 27 cents...
Consumer Protection
Media release
19 Apr 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 April 2022), the average price of regular unleaded petrol (ULP) will increase by 18 cents per...
Consumer Protection
Media release
05 Apr 2022
The new Work Health and Safety (General) Regulations 2022 (WHS Regulations) were gazetted on 11 March 2022 and will commence on the 31 March 2022, bringing the Work Health and Safety Act 2020 into full force and effect. The WHS Regulations replace the current Occupational and Safety Regulations 1996 (OSH Regulations). You can access the WHS Regulations on the WA Legislation website: WALW - Work...
WorkSafe
Department News
25 Mar 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 March 2022), the average Perth price of regular unleaded petrol (ULP) will increase by 21...
Consumer Protection
Media release
22 Mar 2022
Seeking feedback on proposed funeral pricing rules for WA Price to be displayed upfront, clearer and more transparent for funeral organisers Aim is to stamp out misleading practices at a distressing time for those who have lost a loved one Confusion over the true cost of funerals will be targeted by proposed regulations being put forward by the McGowan Government as part of the current reform of...
Consumer Protection
Media release
17 Mar 2022
New powers to enforce WA’s anti-ticket scalping laws Consumer Protection can now issue infringement notices to offenders Higher penalties apply if law breakers prosecuted through the courts New regulations under WA’s ticket scalping laws will give Consumer Protection the power to issue infringement notices to people identified as re-selling concert and event tickets at a mark-up that is greater...
Consumer Protection
Media release
17 Mar 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 9 March 2022), the average price of regular unleaded petrol (ULP) will increase by over 29 cents...
Consumer Protection
Media release
08 Mar 2022

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