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Commissioner for Consumer Protection

WATCH
Gary Newcombe May 2021 - Current Gary Newcombe became Commissioner for Consumer Protection and Executive Director for Consumer Protection on Monday 24th May 2021. Gary has 40 years' experience in the Commonwealth and State public sectors and the Western Australian Parliament, primarily in the areas...
About us
29 Mar 2017

Personal Property Securities Register for business

The Personal Property Securities Register (PPSR) is the single, national online database of security interests in personal property in Australia. Personal property generally includes all form of property other than land, buildings and fixtures. Businesses can check the PPSR to see if the valuable...
Business tools
02 Mar 2017

Responsibilities of a limited partnership

Once registered, a limited partnership have certain ongoing obligations related to conducting business. The partnership must: Display the Certificates of Registration in their registered offices. Include the follwing words/initials next to their business names on all stationery and documents: “...
Limited partnerships
25 Jan 2017

Ending a limited partnership

How to end a limited partnership depends on the type of partnership you are in. Ending a limited partnership There are three ways to end a limited partnership: Change a limited partnership to a general partnership with the agreement of all general and limited partners, which can occur only if all...
Limited partnerships
25 Jan 2017

Business partnerships

A commercial partnership comprises two or more people who jointly carry on business with a view to making a profit. Partnerships can be general partnerships, limited partnerships or incorporated limited partnerships. Limited partnerships or incorporated limited partnerships in Western Australia...
About business partnerships
25 Jan 2017

Fees and forms for limited partnerships

Register of limited partnerships and incorporate limited partnerships Consumer Protection is responsible for maintaining a Register of limited partnerships and incorporate limited partnerships. The table below lists the information you can access from the register and the cost involved, if...
Limited partnerships forms and fees
25 Jan 2017

Reports for the Construction Contracts Act

Complete list of updates 2018/19 Quarterly update – 3rd quarter PDF 851KB 2018/19 Half yearly update – 1st half PDF 636KB 2018/19 Quarterly update – 1st quarter PDF 205KB 2017/18 Quarterly update – 3rd quarter PDF 150KB 2017/18 Half yearly update – 1st half PDF 150KB 2017/18 Quarterly update – 1st...
Quarterly and annual reports on the Construction Contracts Act
19 Jan 2017

ACL industry guides

The Australian Consumer Law (ACL) is Australia’s national law for fair trading and consumer protection and replaced previous consumer protection laws in the Commonwealth, states and territories. The ACL applies at the Commonwealth level and in each state and territory. The guides below provide...
Business tools
09 Jan 2017

Auction sales review 2017

Consumer Protection sought public comment as a part of a review of the laws covering the licensing and conduct of auctioneers in WA. Status: CLOSED 15 April 2017 Background Currently under the Auction Sales Act 1973 , auctioneer licences are issued by local Magistrates Courts with WA Police checks...
Consultations
15 Dec 2016

Food labelling for businesses

WATCH
If you sell food in Australia, the new country of origin labelling law may apply to your products. The law applies to food offered for retail sale in Australia, including in stores or markets, online or from a vending machine. The law does not apply to food sold in places like restaurants, cafes,...
Food
22 Nov 2016

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Publications

Safety alert 10/2018 Advertisers standing near roadways, roundabouts and in parking areas

READ
Employees standing near traffic along roadways, roundabouts and in parking areas while holding or ‘flapping’ advertising billboards can be exposed to a hazard from moving vehicles. Employees often do...
WorkSafe
Alert
15 Oct 2018

Declaration of no receipt of trust funds - Settlement agents

READ
Form last updated 6 July 2020 Who needs to complete this form? Settlement agents who did not receive any trust funds for the audit period may be required to lodge this declaration with Consumer...
Consumer Protection
Form – notification
06 Jul 2020

Sports and recreation clubs checklist

READ
This checklist has been developed to highlight workplace sa fety issues in sports and recreation clubs and provides information on how to best manage those risks to minimise workplace injuries and...
WorkSafe
Checklist
26 Jul 2018

Modernising work health and safety laws in WA

READ
The Western Australian Government is seeking your comments on the proposals to modernise Western Australia’s WHS laws. Background On 12 July 2017, the Government announcemed the development of a...
WorkSafe
Information
27 Sep 2018

Fitness Industry Code of Practice Review Public Consultation Paper

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This consultation CLOSED on Monday 27 August 2018. New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were...
Consumer Protection
Consultations / public comment
16 Oct 2020

Retailers must deal with warranty claims

Consumer Protection is concerned that some WA retailers are referring customers with warranty claims to the manufacturer when it is their responsibility under consumer law. There have been a high...
Consumer Protection
Fact sheet
21 Jun 2018

Safety alert 04/2018 - Worker fatally injured during maintenance to a rock drilling truck

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WorkSafe is investigating an incident with preliminary evidence indicating an employee, who was fatally injured, may have been struck in the head by a 48 inch pipe wrench spanner. The spanner was...
WorkSafe
Alert
31 May 2018

Lightning and outdoor work

READ
This fact sheet provides information about lightning and includes duties for employers of outdoor workers and precautions to be taken to reduce the risk of injuries and deaths as a result of...
WorkSafe
Fact sheet
18 May 2018

Gift Card Expiry Dates

The Australian Government sought views on options to improve outcomes and protections for consumers who participate in the Gift card market. Status: Closed Wednesday 30 May 2018. Background In...
Consumer Protection
Consultations / public comment
31 May 2018

Pre-paid Funerals Code of Practice review 2018 draft code and summary

READ
Summary: Consultation Draft of the Fair Trading (Pre-paid Funerals Code of Practice) Regulations 2018 The new code of conduct to start 1 March 2021 A new code of conduct has been released and will...
Consumer Protection
Guidance note
29 Sep 2020

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Announcements

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-44 cpl to 169.9 cpl; Puma to 169.7 cpl; BP...
Consumer Protection
Media release
27 Apr 2021

Decorative screen producer pleads guilty after failing to deliver (Garry Glen / GSN Industries)

Four consumers pay for decorative screens but get nothing in return Full refunds given two years later, just prior to Court appearance Business proprietor fined $5,000 for accepting payments but failing to deliver A producer of custom laser-cut panels, screens and gates who took consumers’ money but failed to deliver has received a $5,000 fine imposed by the Perth Magistrates Court on 16 April...
Consumer Protection
Media release
22 Apr 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 April 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, Caltex/Ampol and Coles Express hiking by 42-46 cpl to...
Consumer Protection
Media release
20 Apr 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-46 cpl to 169.9 cpl; Caltex/Ampol, Caltex...
Consumer Protection
Media release
13 Apr 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 April 2021, most branded retailers are hiking their ULP price: 7-Eleven, Caltex Woolworths and Coles Express hiking by 42-46 cpl to 169.9 cpl; Puma...
Consumer Protection
Media release
06 Apr 2021

Scammers steal $375,000 intended for 102 year old’s aged care costs

Scammers intercept email communications between family and aged care home Grand-daughter organising the transfer gets fake email with different bank details Consumer advice: be suspicious of emails notifying bank account change Scammers have stolen about $375,000 intended to fund the aged care costs of a 102 year old woman, the money being the proceeds from the sale of her Ferndale home. The...
Consumer Protection
Media release
17 Mar 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 33 cents per litre (cpl) to 157.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 17 March 2021, most branded retailers are hiking their ULP price: Caltex/Ampol hiking by 46 cpl to 169.9 cpl; Coles Express and Caltex Woolworths to...
Consumer Protection
Media release
16 Mar 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 155.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 10 March 2021, most branded retailers are hiking their ULP price: 7-Eleven, BP and Coles Express hiking by between 44-46 cpl to 165.9 cpl; Caltex/...
Consumer Protection
Media release
09 Mar 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 33 cents per litre (cpl) to 154.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 3 March 2021, most branded retailers are hiking their ULP price: Caltex/Ampol, 7-Eleven, Caltex Woolworths and Coles Express hiking by between 44-45...
Consumer Protection
Media release
02 Mar 2021

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 151.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 24 February 2021, most branded retailers are hiking their ULP price: Caltex Woolworths hiking by up to 46 cpl to 163.9 cpl; 7-Eleven, Caltex/Ampol...
Consumer Protection
Media release
23 Feb 2021

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