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Following the 12th fatality in 12 months in the Western Australian agricultural industry, WorkSafe Commissioner Darren Kavanagh announced an Inquiry and appointed an Independent Inquirer . The Inquiry will consider a range of issues and recommendations on matters that affect the safety performance...
Information sessions and workshops
These terms and conditions of entry apply to all entrants in all categories for the Work Health and Safety Excellence Awards, Western Australia. The Department of Mines, Industry Regulation and Safety (the Department) will administer the Work Health and Safety Excellence Awards. Entry for the Work...
Work Safety Awards
You can keep up to date with Consumer Protection news and events by following our social media accounts: Like us on Facebook Follow us on Twitter Connect with us on LinkedIn Follow us on Instagram You can also subscribe to our bulletins: WA ScamNet alerts FuelWatch alerts Property bulletins
Online resources
Under the Australian Consumer Law, a business that provides a house sitting, pet sitting, baby sitting or cleaning service must meet service guarantees . Customers are likely to ask for independent references for these services – former customers whose contact details are provided to prospective...
Business tools
LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
Safe use of gas appliances in public venues This publication will assist event/venue organises and catering vendors to comply with the safety requirements. Guidelines for the safe use of gas appliances in public venues brochure Public venues include convention and exhibition centres, pavilions,...
Gas appliances
Retailers wishing to trade as a small or special retail shop must apply for a certificate. Please note: The online forms have a scheduled maintenance update at 2:30pm Friday 2 June. It may cause a slight disruption to the availability of the website and we apologise for any inconvenience. Small...
Trading hours
A compulsory recall of vehicles fitted with defective Takata airbags was announced in February 2018. The below information will help you understand your responsibilities in relation to the recall. [scald=6861:image_medium {"link":" https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-...
Standards, recalls and bans
The Commonwealth Government are seeking your views on the clarification, simplification and modernisation of the consumer guarantee framework Status: Open, closes Monday 23 April 2018. Background A recent review of the Australian Consumer Law (ACL) highlighted a number of benefits to Australians...
Consultations
What is the sharing economy? The sharing economy is an online marketplace run by platform operators that connect consumers with people who have goods or services to sell, hire, rent or lease. Platform operators provide administrative functions, such as facilitating payment and managing the platform...
Guarantees and warranties

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Publications

Employers (or persons conducting a business or undertaking) have a duty under OSH or WHS legislation to eliminate, or if that is not reasonable practicable, minimise the risks of COVID-19 at the...
WorkSafe
Information
18 Feb 2022
The Consultation Report summarises the outcome of public consultation undertaken by Consumer Protection in August 2020. The consultation sought stakeholders’ views about the need for industry reforms...
Consumer Protection
Reports
24 Feb 2022
Important Please note, this discussion paper was amended on 29 March 2022 to rectify an error on page 9 of the paper that stated that 90% of associations fall within the Tier 1 financial reporting...
Consumer Protection
Discussion paper
05 Apr 2022
From 1 January 2022, the maximum amount of pre-estimated liquidated damages (PELD) that a motor vehicle dealer may charge is five per cent. Dealers should not be asking for this amount as a default...
Consumer Protection
Flyers
02 Feb 2022
Employers have a duty of care under occupational safety and health laws (OSH) to ensure workers are not exposed to hazards in the workplace, as far as practicable. The workplace can be defined...
WorkSafe
Information
22 Nov 2021
The following FuelWatch logos are provided for use by industry and media in accordance with the relevant Consumer protection style guide. If you need an alternative format, eg. EPS, please contact CP...
Consumer Protection
Guide / handbook
14 Oct 2021
Action Plan for Reform An Action Plan for reform to introduce better payment protections for all participants in the Western Australian building and construction industry was released by the Minister...
Building and Energy
Plans
28 Jul 2022
It's important for employers and workers to be prepared for the risks associated with cleaning up after a natural disaster. This publication has important health and safety information for cleaning...
WorkSafe
Information
05 Jan 2023
Order 01-2021 issued to all persons carrying out h igh voltage live line working and testing of live working equipment. Preliminary Pursuant to s.18B of the Energy Coordination Act 1994, this Order...
Building and Energy
Reports
15 Apr 2021
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2023 Work Health and Safety Excellence Awards - Terms and...
WorkSafe
Information
28 Feb 2023

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 14 December 2022), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 185.3 cpl. Coles Express and 7-Eleven hiking by between 40-46 cpl up to 199.9 cpl; EG Ampol up to 195.9 cpl; BP up...
Consumer Protection
Media release
13 Dec 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 30 November 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 201.4 cpl. Coles Express hiking by up to 46 cpl up to 209.9 cpl; Ampol and EG Ampol up to 205.9 cpl; BP up to 203...
Consumer Protection
Media release
29 Nov 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 16 November 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 201.4 cpl. Coles Express hiking by up to 39 cpl up to 214.9 cpl; Ampol and Caltex/Puma up to 213.9 cpl; BP up to...
Consumer Protection
Media release
15 Nov 2022
Online shoppers urged to be vigilant as scammers expected to be active An additional 37 trading hours approved to make Christmas and Australia Day shopping more convenient 57 extra hours of trading between Labour Day in March this year and Australia Day next year Western Australian shoppers are being urged by the State Government to be cyber safe this Christmas by being vigilant to scams while...
Consumer Protection
Media release
10 Nov 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 2 November 2022), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 198.5 cpl. Puma/Caltex and Ampol hiking by between 35-45 cpl up to 214.9 cpl; Coles Express, EG Ampol, 7-Eleven and...
Consumer Protection
Media release
01 Nov 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 19 October 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 198.4 cpl. EG Ampol/Caltex Woolworths hiking by up to 42 cpl up to 213.9 cpl; Coles Express, 7-Eleven, BP, Puma/...
Consumer Protection
Media release
18 Oct 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 5 October 2022), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl) to 190.3 cpl. Puma/Caltex hiking by up to 38 cpl up to 203.9 cpl; 7-Eleven, Ampol, Coles Express, Caltex Woolworths/EG...
Consumer Protection
Media release
04 Oct 2022
Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 21 September 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 177.5 cpl. Puma/Caltex hiking by up to 50 cpl up to 195.9 cpl; Coles Express, 7-Eleven, Ampol, Caltex Woolworths/...
Consumer Protection
Media release
20 Sep 2022
Consumer Protection has approved an application by the Motor Trade Association of WA to allow WA motor vehicle dealers south of the 26th parallel to trade from 11am to 5pm on the newly proclaimed public holiday on Thursday 22 September 2022. Normally dealers would be required to close on a public holiday in accordance with the Retail Trading Hours Act. The granting of a permit is in line with the...
Consumer Protection
Media release
16 Sep 2022

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