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Servicing requirements of pre-1980 gas appliances A prohibition order was gazetted in July 2013 banning the sale, hire or use of pre-1980 Natural Gas appliances to the coastal supply area as shown on the ERA website . The prohibition order means that it is an offence to offer for sale, hire,...
Gas appliances
The WA Police Major Fraud Squad works closely with Consumer Protection to identify and prevent consumer fraud in Western Australia under the banner Project Sunbird . WA ScamNet website continually updates information about Project Sunbird and provides general advice to help you identify and avoid...
Scams
Scams, ripoffs and frauds are becoming more and more commonplace. Consumer Protection has developed WA ScamNet as one method of combatting this ever increasing problem. WA ScamNet What is WA ScamNet? WA ScamNet profiles the most prevalent scams targeting Western Australians and provides information...
Scams
The following provides links to media statements where the Department has named traders (businesses and individuals) or conducted other compliance action for non-compliance with laws administered by Consumer Protection . 2019 9 July - Balga man fined for operating large illegal car dealing...
Compliance actions
Blind and curtain cords can present a strangulation hazard to children, as they may become entangled in them while trying to use, play with or play around window coverings. Mandatory standards A mandatory standard for the installation services of window coverings commenced on 1 January 2015. Read...
Product safety for business
Stocktake, mid-year, clearance and special occasion sales are a great way to boost revenue and clear out some old stock but you must meet all the consumer guarantees under the Australian Consumer Law. Here are some tips to keep your sales a success and your customers happy. Customer service...
Sales practices
Consumer Protection Awards 2019 Congratulations to the winners and finalists of the 2019 Consumer Protection Awards and many thanks to all the nominees for their dedication to advancing consumer protection and injury prevention for children in Western Australia. Rona Okely Award Finalists: Bev...
Consumer Protection Awards
A national recall is being coordinated by a taskforce chaired by the Australian Competition and Consumer Commission (ACCC). Energy Safety , Consumer Protection and the Building Commission are working with the taskforce as the WA regulators. The sub-standard cables, imported by Infinity Cable Co Pty...
Electrical installations

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Publications

WorkSafe has developed this newsletter to provide information and assistance to commercial property owners, commercial property managers. Persons who have control of workplaces have a duty under the...
WorkSafe
Checklist
03 Nov 2015
This Australian Consumer Law factsheet is for suppliers and salespeople What defines an unsolicited consumer agreement? An agreement is considered to be unsolicited when: a supplier/salesperson...
Consumer Protection
Fact sheet
13 Oct 2017
Make sure you use a licensed gas fitter whenever you have gasfitting work done. Is your gasfitter licensed? Make sure you use a licensed gas fitter whenever you have gasfitting work done. In Western...
Building and Energy
Brochure
19 Jul 2019
In April 2014, Energy Safety published Guidelines for the safe management of high voltage electrical installations. The purpose of the document was to provide advice to ‘responsible persons’ for...
Building and Energy
Fact sheet
19 Jul 2019
Oil-insulated high voltage (HV) combined-fuse switches Order 02-2015 issued to all persons working on and owners and operators of oil-insulated high voltage combined-fuse switches Preliminary...
Building and Energy
Reports
19 Jul 2019
L & C fuse switches Order 01-2015 issued to all persons working on and owners and operators of Long and Crawford oil-insulated high voltage combined-fuse switches Preliminary Pursuant to s.18B of...
Building and Energy
Reports
19 Jul 2019
Energy Safety carried out an investigation into the cause of the bushfire in Parkerville and determined that the cause of the fire was a fallen private power pole that ignited ground vegetation. The...
Building and Energy
Reports
19 Jul 2019
Private overhead power lines Power lines which transport electricity from your main switchboard and meter to your home or other buildings are private power lines. This includes the pole where the...
Building and Energy
Brochure
19 Jul 2019
An amended version of the requirements was issued in 2014.
Information
05 Jun 2014
A summary of statistical information about electrical incidents in Western Australia.
Building and Energy
Reports
19 Jul 2019

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Announcements

The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 135.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 January 2019, most Coles Express sites are increasing their ULP price to 142.9 cpl (increasing by 30 cpl). All 7-Eleven and most BP sites are increasing their ULP price to 139...
Consumer Protection
Media release
31 Dec 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 135.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 December 2018, most Coles Express sites are increasing their ULP price to 143.9 cpl (increasing by 26 cpl). All 7-Eleven, most Caltex and most BP sites are increasing their...
Consumer Protection
Media release
24 Dec 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 136.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 December 2018, most Coles Express sites are increasing their ULP price to 144.9 cpl (hiking by 31 cpl). All 7-Eleven and most Caltex and BP sites are increasing their ULP...
Consumer Protection
Media release
17 Dec 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 139.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 December 2018, most Coles Express sites are increasing their ULP price to 144.9 cpl (increasing by 27 cpl). Most Caltex sites are increasing their ULP price to 143.9 cpl, most...
Consumer Protection
Media release
10 Dec 2018
Subcontractors in the building and construction industry will have increased payment protections for Government works projects under changes to be introduced in 2019. The McGowan Labor Government will significantly expand Project Bank Accounts (PBAs). This will come into effect from July 1, 2019. PBAs will apply to a wide range of Government projects where the total value of works exceeds $1.5...
Building and Energy
Media release
04 Dec 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 141.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 December 2018, most Coles Express sites are increasing their ULP price to 149.9 cpl (hiking by 30 cpl). Most BP sites are increasing their ULP price to 145.9 cpl, most Caltex...
Consumer Protection
Media release
03 Dec 2018
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 145.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 November 2018, most Caltex Woolworths, Caltex, 7-Eleven and Coles Express sites are increasing their ULP price to 149.9 cpl (increasing by between 23.4 cpl and 27.6 cpl). Most...
Consumer Protection
Media release
26 Nov 2018
The average price of unleaded petrol is set to increase by over 16 cents per litre (cpl) to 148.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 November 2018, most Caltex sites are increasing their ULP price to 152.7 cpl (hiking by 22.8 cpl). Most BP, Caltex Woolworths and Coles Express sites are increasing their ULP...
Consumer Protection
Media release
19 Nov 2018
The average price of unleaded petrol is set to increase by over 12 cents per litre (cpl) to 153.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 November 2018, most Coles Express sites are increasing their ULP price to 159.9 cpl (hiking by 19.4 cpl). Most 7-Eleven, BP, Caltex and Puma sites are increasing their ULP...
Consumer Protection
Media release
12 Nov 2018
The average price of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 159.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 November 2018, most Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 21 cpl). Most BP and Caltex sites are increasing their ULP price to 161.9...
Consumer Protection
Media release
05 Nov 2018

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