Business / company

Topics

The Western Australian Products Symbol Act 1972 (the Act) authorises the use of the WA Birthmark symbol (a prescribed symbol) to distinguish and promote the sale of products made in Western Australia. A person who sells any product, the production and preparation of which is substantially carried...
Information standards
Due to the rising number of incidents, the Australian Competition and Consumer Commission (ACCC) and consumer protection agencies around Australia encourage all traders to consider their products and the risk to consumers of toppling furniture. Toppling furniture—understanding the risks Many may be...
Product safety for business
Final Report Consumer Affairs Australia and New Zealand recently sought your views on the Australian Consumer Law (ACL). This review is now complete and the Australian Consumer Law Review Final Report has been published on the Australian Consumer Law website. Background The Australian Consumer Law...
Consultations
Status: CLOSED - Closes Friday 29th January 2016 The Department of Industry, Innovation and Science is seeking feedback on possible improvements to Australia's country of labelling framework, including the impact of proposed changes. If you are a consumer or business with an interest in country of...
Consultations
The Commonwealth government wants to hear your views on options to increase consumer certainty about egg labelling. Update: April 2018: New standard is applied. Certain conditions must be met before eggs can be labeled or advertised as free range. more information on the egg labelling page. 15...
Consultations
Suppliers and manufacturers automatically provide guarantees about goods they sell, under the Australian Consumer Law (ACL). These guarantees are rights that exist regardless of any extra warranty provided by the supplier or manufacturer. Sometimes, when goods don’t work or do what they should, or...
Refunds and returns
All Australians could have their say on country of origin food labelling in an online survey to help design the Australian Government’s new labelling system. Status: Closed: Closing date Friday 3rd July 2015 Background The Australian Government wants to deliver a more direct system for food...
Consultations
Before selecting a licenced asbestos removalist, you may wish to confirm that the material to be removed contains asbestos. Only a competent person who has appropriate training, knowledge and experience can identify asbestos containing material (ACM) and determine if the ACM is friable or non-...
Asbestos licensing
Product recalls occur when a product is deemed to be a risk to the users safety. A supplier can voluntarily recall a product or the Minister for Competition Policy and Consumer Affairs (Federal government) can order a compulsory recall. Recalls are published on the Recalls Australia website. You...
Product safety for consumers
Consumer Protection has a number of policies articulating the principles that underpin our work. The following policies guide our approach to compliance and enforcement, and public naming of traders. Consumer Protection Compliance and Enforcement Policy The Consumer Protection Compliance and...
Compliance actions

Pages

Publications

21 December 2017 Property manager fined after falling victim to a holiday accommodation scam (Vicki Redfern) A property manager has been reprimanded and fined $2,500 by the State Administrative...
Consumer Protection
Bulletin
21 Dec 2017
24 November 2017 As summer approaches it’s time to consider if the pools and spas in rental properties conform to safety requirements. Pools and spas must be appropriately fenced according to the...
Consumer Protection
Bulletin
28 Nov 2017
24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
23 Jan 2018
24 November 2017 Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in...
Consumer Protection
Bulletin
28 Nov 2017
About this guide This guide will help you find assistance when you are in dispute with a business. Your rights when you buy, hire or lease goods, or pay for services, are set out by the Australian...
Consumer Protection
Information
11 Oct 2017
Simpler regulation for your business From 1 January 2011, every Australian business will have the same rights and responsibilities under the Australian Consumer Law. By knowing your rights and...
Consumer Protection
Information
11 Oct 2017
Form last updated 31 March 2021 This form is used to register a Limited Partnership (LP).
Consumer Protection
Form – application
31 Mar 2021
This checklist applies where any inspection, cleaning, repair, maintenance or alteration of plant is carried out or where the function or condition of plant is impaired to the extent that it presents...
WorkSafe
Checklist
25 Jan 2017
Areas for consideration by the second Building Summit in August, 2016.
Building and Energy
Advisory note
01 Nov 2016

Pages

Announcements

Many people worry about leaving their family with a large debt when they depart this world, so the option of paying for your funeral upfront before you need it has become increasingly popular in recent years. So popular in fact, there is currently estimated to be around $170 million in pre-paid funeral funds invested by funeral organisers in Western Australia awaiting the day they’re needed. WA’s...
Consumer Protection
Media release
10 Sep 2020
With their ornate design and intricate mosaic patterns, it’s hardly surprising that Turkish-style lamps are a popular decorative feature in many Western Australian homes. But just because they are beautiful, it’s important to remember that lamps are an electrical item that can pose a serious safety risk if they haven’t been approved for sale in Australia. Our colleagues at Building and Energy –...
Consumer Protection
Media release
03 Sep 2020
Regional Express Airlines Limited (Rex) has agreed to review its refund policies and procedures to ensure ongoing compliance with the Australian Consumer Law (ACL) when flights are cancelled or delayed, as part of an enforceable undertaking agreed between Consumer Protection and Rex. The airline has agreed to modify some terms and conditions on its website that had the potential to mislead...
Consumer Protection
Media release
03 Sep 2020
The average price of regular unleaded petrol (ULP) is set to increase by 29 cents per litre (cpl) to 133.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 September 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Coles Express hiking by 41-43 cpl up to 145.9 cpl; BP up to 144...
Consumer Protection
Media release
01 Sep 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 30 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 August 2020, most branded retailers are hiking their ULP price: Caltex and Coles Express hiking by 41-42 cpl up to 145.9 cpl; Caltex Woolworths...
Consumer Protection
Media release
25 Aug 2020
The way we shop may have changed forever following the COVID-19 coronavirus pandemic. Life in lockdown meant cash transactions plummeted in favour of a number of contactless payment methods, including buy-now, pay-later schemes. Often described as the ‘modern-day lay-by’, buy-now, pay-later arrangements allow you to receive goods and then pay off the amount in instalments further down the track...
Consumer Protection
Media release
20 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 August 2020, branded retailers are hiking their ULP price: Coles Express hiking by up to 41 cpl up to 145.9 cpl; Caltex and Caltex Woolworths up...
Consumer Protection
Media release
18 Aug 2020
Consumers seeking the services of a patio installer are warned to beware of a man who advertises via Facebook Marketplace. Nicholas (Nick) Kay of Forrestdale, trading as Better Priced Patios (unregistered) , has taken deposits totalling $18,120 from eight people since October 2019 for the construction of seven patios and a carport, but has failed to carry out the work or provide any refunds. The...
Consumer Protection
Media release
13 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 August 2020, most branded retailers are hiking their ULP price: Caltex Woolworths and Coles Express hiking by between 40 and 42 cpl up to 143.9...
Consumer Protection
Media release
11 Aug 2020
Consumer Protection has launched a period of community and industry consultation with the view of determining whether the regulation of tow truck businesses and those working in the tow truck industry in WA is required. This consultation is prompted by community concerns about the conduct of some tow truck operators and reports of unscrupulous tactics being used to gain business from consumers...
Consumer Protection
Media release
11 Aug 2020

Pages

Subscribe to Topics
Subscribe to RSS - Business / company