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The Western Australian Products Symbol Act 1972 (the Act) authorises the use of the WA Birthmark symbol (a prescribed symbol) to distinguish and promote the sale of products made in Western Australia. A person who sells any product, the production and preparation of which is substantially carried...
Information standards
Due to the rising number of incidents, the Australian Competition and Consumer Commission (ACCC) and consumer protection agencies around Australia encourage all traders to consider their products and the risk to consumers of toppling furniture. Toppling furniture—understanding the risks Many may be...
Product safety for business
Final Report Consumer Affairs Australia and New Zealand recently sought your views on the Australian Consumer Law (ACL). This review is now complete and the Australian Consumer Law Review Final Report has been published on the Australian Consumer Law website. Background The Australian Consumer Law...
Consultations
Status: CLOSED - Closes Friday 29th January 2016 The Department of Industry, Innovation and Science is seeking feedback on possible improvements to Australia's country of labelling framework, including the impact of proposed changes. If you are a consumer or business with an interest in country of...
Consultations
The Commonwealth government wants to hear your views on options to increase consumer certainty about egg labelling. Update: April 2018: New standard is applied. Certain conditions must be met before eggs can be labeled or advertised as free range. more information on the egg labelling page. 15...
Consultations
Suppliers and manufacturers automatically provide guarantees about goods they sell, under the Australian Consumer Law (ACL). These guarantees are rights that exist regardless of any extra warranty provided by the supplier or manufacturer. Sometimes, when goods don’t work or do what they should, or...
Refunds and returns
All Australians could have their say on country of origin food labelling in an online survey to help design the Australian Government’s new labelling system. Status: Closed: Closing date Friday 3rd July 2015 Background The Australian Government wants to deliver a more direct system for food...
Consultations
Product recalls occur when a product is deemed to be a risk to the users safety. A supplier can voluntarily recall a product or the Minister for Competition Policy and Consumer Affairs (Federal government) can order a compulsory recall. Recalls are published on the Recalls Australia website. You...
Product safety for consumers
Consumer Protection has a number of policies articulating the principles that underpin our work. The following policies guide our approach to compliance and enforcement, and public naming of traders. Consumer Protection Compliance and Enforcement Policy The Consumer Protection Compliance and...
Compliance actions
What people are saying about the program.

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Publications

In March 2019, a truck mounted concrete pump with boom (TMCPWB) collapsed on to an operator. The injured person had his leg pinned by the boom, causing leg injuries. Possible contributing factors in...
WorkSafe
Alert
18 Mar 2019
Consumer Protection (CP) Western Australia’s Facebook page is managed by the CP Media team. We’re real people, not bots, so please be nice to us. By using or accessing our page, you’re agreeing to...
Consumer Protection
Information
09 Jan 2019
Agreement form to request to purchase a copy of the Electrical Contractor's database.
Building and Energy
Form – agreement
19 Jul 2019
Employees standing near traffic along roadways, roundabouts and in parking areas while holding or ‘flapping’ advertising billboards can be exposed to a hazard from moving vehicles. Employees often do...
WorkSafe
Alert
12 Nov 2021
Form last updated 6 July 2020 Who needs to complete this form? Settlement agents who did not receive any trust funds for the audit period may be required to lodge this declaration with Consumer...
Consumer Protection
Form – notification
06 Jul 2020
This checklist has been developed to highlight workplace sa fety issues in sports and recreation clubs and provides information on how to best manage those risks to minimise workplace injuries and...
WorkSafe
Checklist
26 Jul 2018
The Western Australian Government is seeking your comments on the proposals to modernise Western Australia’s WHS laws. Background On 12 July 2017, the Government announcemed the development of a...
WorkSafe
Information
27 Sep 2018
This consultation CLOSED on Monday 27 August 2018. New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were...
Consumer Protection
Consultations / public comment
16 Oct 2020
Consumer Protection is concerned that some WA retailers are referring customers with warranty claims to the manufacturer when it is their responsibility under consumer law. There have been a high...
Consumer Protection
Fact sheet
21 Jun 2018
WorkSafe is investigating an incident with preliminary evidence indicating an employee, who was fatally injured, may have been struck in the head by a 48 inch pipe wrench spanner. The spanner was...
WorkSafe
Alert
31 May 2018

Pages

Announcements

The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money.
Consumer Protection
Media release
24 Aug 2021
Entrants to Facebook competitions contacted by fake profile imitations Told they won but must provide personal and financial information to claim prize Businesses in WA’s tourism and hospitality industry targeted Entrants in Facebook competitions are being warned that they could be targeted by scammers with the devious aim of stealing personal and financial information. WA ScamNet at Consumer...
Consumer Protection
Media release
19 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 August 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 41 cpl up to 178.9 cpl; BP up to 177.9 cpl; 7-Eleven...
Consumer Protection
Media release
17 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 August 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by up to 39 cpl up to 178.9 cpl; 7-Eleven up to 177.9...
Consumer Protection
Media release
10 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 169 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 August 2021, most branded retailers are hiking their ULP price: BP hiking by up to 41 cpl up to 179.9 cpl; Coles Express up to 178.9 cpl; Caltex...
Consumer Protection
Media release
03 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 166.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 July 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 42 cpl up to 178.9 cpl; BP up to 177.9 cpl; 7-Eleven...
Consumer Protection
Media release
27 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 166.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 179.9 cpl; Coles Express up to 177.9 cpl; Caltex...
Consumer Protection
Media release
20 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 178.9 cpl; Caltex Woolworths and Caltex/Ampol up to...
Consumer Protection
Media release
13 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 165.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 44 cpl up to 178.9 cpl; 7-Eleven and Caltex Woolworths up to 177.9...
Consumer Protection
Media release
06 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 164.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 June 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, Coles Express and BP hiking by between 42-44 cpl up to 175.9 cpl...
Consumer Protection
Media release
29 Jun 2021

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