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The Commonwealth Government are seeking your views on the clarification, simplification and modernisation of the consumer guarantee framework Status: Open, closes Monday 23 April 2018. Background A recent review of the Australian Consumer Law (ACL) highlighted a number of benefits to Australians...
Consultations
What is the sharing economy? The sharing economy is an online marketplace run by platform operators that connect consumers with people who have goods or services to sell, hire, rent or lease. Platform operators provide administrative functions, such as facilitating payment and managing the platform...
Guarantees and warranties
Between July 2017 and June 2019, the Department of Energy, Mines, Industry Regulation and Safety’s Building and Energy division coordinated Western Australia’s State-wide Cladding Audit. The audit was part of an Australia-wide initiative to check the cladding on high-risk buildings following the...
Compliance and audit
Event tickets can be bought and sold either directly (ie. word-of-mouth, Facebook, Gumtree) or through ticket reselling websites. However in WA, specific laws aim to prevent would-be-purchasers from paying more than a 10 percent mark- up and to prosecute ticket scalpers. Information on ticket...
Your consumer rights
Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...
About us
The Personal Property Securities Register (PPSR) is the single, national online database of security interests in personal property in Australia. Personal property generally includes all form of property other than land, buildings and fixtures. Businesses can check the PPSR to see if the valuable...
Business tools
Once registered, a limited partnership have certain ongoing obligations related to conducting business. The partnership must: Display the Certificates of Registration in their registered offices. Include the follwing words/initials next to their business names on all stationery and documents: “...
Limited partnerships
How to end a limited partnership depends on the type of partnership you are in. Ending a limited partnership There are three ways to end a limited partnership: Change a limited partnership to a general partnership with the agreement of all general and limited partners, which can occur only if all...
Limited partnerships
A commercial partnership comprises two or more people who jointly carry on business with a view to making a profit. Partnerships can be general partnerships, limited partnerships or incorporated limited partnerships. Limited partnerships or incorporated limited partnerships in Western Australia...
About business partnerships
Register of limited partnerships and incorporate limited partnerships Consumer Protection is responsible for maintaining a Register of limited partnerships and incorporate limited partnerships. The table below lists the information you can access from the register and the cost involved, if...
Limited partnerships forms and fees

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Publications

Action Plan for Reform An Action Plan for reform to introduce better payment protections for all participants in the Western Australian building and construction industry was released by the Minister...
Building and Energy
Plans
28 Jul 2022
It's important for employers and workers to be prepared for the risks associated with cleaning up after a natural disaster. This publication has important health and safety information for cleaning...
WorkSafe
Information
05 Jan 2023
Order 01-2021 issued to all persons carrying out h igh voltage live line working and testing of live working equipment. Preliminary Pursuant to s.18B of the Energy Coordination Act 1994, this Order...
Building and Energy
Reports
15 Apr 2021
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2024 Work Health and Safety Excellence Awards: Terms and...
WorkSafe
Information
28 Feb 2024
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021
Employers are required to ensure that where fitted respirators are required to protect health, these are correctly fitted. Examples of fitted respirators (also called respiratory protective equipment...
WorkSafe
Information
15 Jan 2021
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
There are certain legal requirements for the fitness industry in Western Australia. If you are a fitness supplier you need to follow the code of practice. Code of practice The Fair Trading (Fitness...
Consumer Protection
Guide / handbook
10 Oct 2023
The following regional local governments have permanent trading variations applying to general retail shops in their localities. City of Albany 2024 Public holiday trading hours Day Hours New Year's...
Consumer Protection
Information
27 Nov 2023
Publications last updated 7 October 2020. The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of practice for Western Australia's prepaid funeral...
Consumer Protection
Checklist
03 Mar 2021

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 5 October 2022), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl) to 190.3 cpl. Puma/Caltex hiking by up to 38 cpl up to 203.9 cpl; 7-Eleven, Ampol, Coles Express, Caltex Woolworths/EG...
Consumer Protection
Media release
04 Oct 2022
Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 21 September 2022), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to 177.5 cpl. Puma/Caltex hiking by up to 50 cpl up to 195.9 cpl; Coles Express, 7-Eleven, Ampol, Caltex Woolworths/...
Consumer Protection
Media release
20 Sep 2022
Consumer Protection has approved an application by the Motor Trade Association of WA to allow WA motor vehicle dealers south of the 26th parallel to trade from 11am to 5pm on the newly proclaimed public holiday on Thursday 22 September 2022. Normally dealers would be required to close on a public holiday in accordance with the Retail Trading Hours Act. The granting of a permit is in line with the...
Consumer Protection
Media release
16 Sep 2022
National Public Holiday to honour life and service of Queen Elizabeth II Normal public holiday trading hours will apply for Thursday 22 September Metropolitan Perth trading hours will be 11am to 5pm, in accordance with the Retail Trading Hours Act 1987 (WA) The State Government will apply normal public holiday trading hours for the one-off National Public Holiday to honour Queen Elizabeth II. The...
Consumer Protection
Media release
13 Sep 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 7 September 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 23 cents per litre (cpl) to 177.4 cpl. 7-Eleven, Ampol, BP, Caltex Woolworths and Coles Express hiking between 33-41 cpl up to 189.9 cpl;...
Consumer Protection
Media release
06 Sep 2022
Residual current devices (RCDs) should be tested at the start of each season Life-saving switches protect against electrocution, serious injury and fire Simple test only takes a few minutes and could save a life With a new season underway, the State’s energy safety regulator is urging home owners to do a simple check of their residual current devices (RCDs) – the life-saving switches that protect...
Building and Energy
Media release
06 Sep 2022
Domain name versions without .com, .net, .org etc. will soon be publicly available Businesses and organisations urged to register the .au only version of their name Failing to register .au versions could result in identity theft and financial loss Businesses and organisations are urged to take urgent action on planned domain name changes to prevent the possibility of their corporate identity...
Consumer Protection
Media release
25 Aug 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 August 2022), the average price of regular unleaded petrol (ULP) will increase by 21 cents per...
Consumer Protection
Media release
23 Aug 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 10 August 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 181.3 cpl. Coles Express and Ampol hiking between 37-42 cpl up to 195.9 cpl; Puma up to 195.7 cpl; BP up to 191...
Consumer Protection
Media release
09 Aug 2022

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