Caravan / residential park operator

Topics

Consumer Protection forms

Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
30 May 2014

Smoke alarms and RCDs

RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
20 May 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon John R. Quigley LLB JP MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for...
About us
18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
18 May 2014

What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair trading (businesses) motor cars scams ,...
About us
18 May 2014

Consumer Protection office locations

WATCH
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

Residential park - long stay vs holiday tenants

Residential park residents (tenants) are covered by a set of specific laws. If you are simply staying at a residential park for a holiday you are not covered by the same laws, however you still have general consumer rights. You are not covered by residential park laws if you are: on holiday; a park...
Site agreements
18 Mar 2014

What is a bond and how much can be charged?

A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or chattels, outstanding water usage charges or unpaid rent. When a tenant pays the bond, the lessor must give a receipt on the...
Bonds
18 Mar 2014

Residential parks review 2012

Statutory review of the Residential Parks (Long-Stay Tenants) Act 2006 Status: Closed in late 2012 UPDATE: 2015 Statutory review report Background The Department of Commerce would like to thank everyone who provided feedback in response to the discussion paper for the residential parks review. A...
Consultations
04 Mar 2014

Media contacts

The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
04 Mar 2014

Pages

Publications

Park operator chart 3 – When your tenant terminates their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 Park operators can use this flowchart to assist with managing notifications and date counting when an on-site tenant leaves due to family and domestic violence...
Consumer Protection
Information
17 Jul 2020

Review of the Disposal of Uncollected Goods Act 1970 Issues paper June 2019

READ
The Disposal of Uncollected Goods Act 1970 (the DUG Act) was introduced in 1970 following a report by the Law Reform Commission (LRC report) which recommended that legislation be enacted to permit a...
Consumer Protection
Discussion paper
26 Jun 2019

Family and domestic violence insights - Answering "How did the tenancy end?" - Residential parks bulletin issue 7

30 May 2019 Family and domestic violence laws: Protecting tenant privacy during reference checks Last month the family and domestic violence (FDV) provisions in our residential parks (long-stay)...
Consumer Protection
Bulletin
31 May 2019

Hot tip to avoid bond lodgement failure - Residential parks bulletin issue 6

29 April 2019 Hot tip: Avoid costly bond lodgement failures For long-stay tenancy agreements, park operators are legally required to lodge bonds within 14 days of receiving the funds. Bonds must be...
Consumer Protection
Bulletin
06 May 2019

FDV laws are now in effect - Residential Parks Bulletin Issue 5

15 April 2019 Family and domestic violence tenancy laws now in effect Tenancy reforms to assist Western Australian renters affected by family and domestic violence started on 15 April 2019. On Monday...
Consumer Protection
Bulletin
24 Apr 2019

Family violence tenancy laws coming soon: Residential Parks Bulletin Issue 4

18 March 2019 Family violence tenancy laws coming soon We're pleased to say an amendment to Western Australia's tenancy laws in relation to family and domestic violence was passed last month (...
Consumer Protection
Bulletin
27 Mar 2019

On-supply of utilities: Residential Parks Bulletin Issue 3

31 January 2019 Do you charge your long-stay tenants for utilities outside of their rental costs? Many caravan parks purchase gas or electricity from licensed retailers and use embedded networks...
Consumer Protection
Bulletin
11 Nov 2019

Welcome to our new residential parks bulletin: Residential Parks Bulletin Issue 1

August 2018 Welcome to the inaugural Consumer Protection WA residential parks bulletin, we are glad to have you on board. The new bulletin makes it easier for you to stay on top of your professional...
Consumer Protection
Bulletin
23 Aug 2018

Residential parks bulletins

Residential parks bulletins provide topical information and reminders to park tenants and managers. Have you subscribed? Make sure you are up to date with the latest reminders, news and law updates...
Consumer Protection
Bulletin
18 Dec 2020

New regulations - Electricity must be switched off before entry into your roof space

READ
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
05 Jul 2018

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