Caravan / residential park operator

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Real estate agents and property managers You are required to lodge a security bond as an eTransaction via the BondsOnline system since 1 September 2016. Private lessors Residential bond lodgement, disposal and variation forms can be completed online. You only need to print and sign them before...
Bonds
The Residential Parks (Long-stay Tenants) Act 2006 provides for: standard information to be made available to prospective tenants about the residential park tenancy prior to entering into an agreement; a cooling-off period for site-only agreements; standard information about the Parks Act and the...
Park managers
The proactive compliance program assists park operators to comply with legislative requirements and identify and rectify areas of risk. General advice is also provided. This is achieved through voluntary compliance visits and industry seminars. Proactive compliance visits Proactive compliance...
Park managers
Unless the lease agreement prohibits it, tenants can sell their park home. They must however inform park managers of the sale and advise if they intend to sign over their lease to the new owner. During the sale period park managers must not put unreasonable restrictions on the potential buyers...
Ending a tenancy
Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. Information about ending a residential park tenancy There are a number of ways a tenancy agreement can come to an end including: the tenant’s written agreement ends...
Ending a tenancy
Park managers can only ask for money relating to rent and a bond at the start of the tenancy. There are no other upfront fees that can be charged. Rent No more than two weeks rent in advance can be collected before or during the first two weeks of the tenancy. Unless the rent is directly deposited...
Site agreements
Under current residential parks tenancy laws park managers must provide prospective long-stay tenants with seven disclosure documents, either electronically or hard copy, before any documents are actually signed. the proposed agreement (relating to on-site home or site only; fixed term or periodic...
Site agreements
The way you manage a dispute about the disposal of a bond depends on the type of accommodation you are renting. Residential tenancy At the end of a residential tenancy, if you can't come to an agreement about getting a disposal form signed or if a dispute arises over how the bond money should be...
Bonds
If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. Lessors/agents must lodge the security bond as a single amount, specifying the amount taken as pet bond. The amount a tenant can be charged for a pet bond depends on the type of...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds

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Publications

Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
15 Jan 2020
CPD elective acitivity registration forms in both PDF and Word formats
Consumer Protection
Form – registration
27 May 2014
Residential parks fixed term site only agreement
Consumer Protection
Form – agreement
30 May 2014
Are you booking short-term Accommodation? Choose Accredited Holiday Accommodation Managers
Consumer Protection
Guide / handbook
29 May 2014
Residential parks periodic on-site home agreement
Consumer Protection
Form – agreement
27 May 2014
On site home agreement information sheet residential parks
Consumer Protection
Information
17 Sep 2014
A park operator / managing real estate agent may issue this notice if a tenant has not paid rent in accordance with a long stay agreement AND the park operator / managing real estate agent has NOT...
Consumer Protection
Form – notification
27 May 2014
Notice of Termination for Non-payment of Rent Form 1A
Consumer Protection
Form – notification
17 Sep 2014
Residential Parks info sheet site only home agreement
Consumer Protection
Information
30 May 2014
Residential Parks condition report site only agreement
Consumer Protection
Reports
04 May 2014

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