Caravan / residential park operator

Topics

Smoke alarms and RCDs

RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
20 May 2014

Media statements

Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Roger Cook MLA, Minister for Commerce, are available from the Government Media Office page . Media statements issued by the Hon Bill Johnston MLA, Minister for Mines and...
About us
18 May 2014

Online resources

Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
18 May 2014

What Consumer Protection does

Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. For individual advice you can contact us . The information on this website can help you with answer a question about: housing and accommodation shopping (consumers) and fair...
About us
18 May 2014

Consumer Protection office locations

WATCH
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Need to submit a payment? Cashier counter services are located at the Cannington office , you can lodge payments for: tenancy bonds; licence and registration applications; and associations,...
Contact Consumer Protection
29 Apr 2014

Residential park - long stay vs holiday tenants

Residential park residents (tenants) are covered by a set of specific laws. If you are simply staying at a residential park for a holiday you are not covered by the same laws, however you still have general consumer rights. You are not covered by residential park laws if you are: on holiday; a park...
Site agreements
18 Mar 2014

What is a bond and how much can be charged?

A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or chattels, outstanding water usage charges or unpaid rent. When a tenant pays the bond, the lessor must give a receipt on the...
Bonds
18 Mar 2014

Rent increases at residential parks

Long-stay agreements will often include provisions allowing for rent to be increased or varied during the term of the agreement. Different rules apply depending on the type of long-stay agreement and when it was entered into. The following types of review methods might be included: review based on...
During a tenancy
14 Mar 2014

Residential parks review 2012

Statutory review of the Residential Parks (Long-Stay Tenants) Act 2006 Status: Closed in late 2012 UPDATE: 2015 Statutory review report Background The Department of Commerce would like to thank everyone who provided feedback in response to the discussion paper for the residential parks review. A...
Consultations
04 Mar 2014

Media contacts

The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
04 Mar 2014

Pages

Publications

COVID-19 coronavirus guide for workers: Looking after your mental health

While it is reasonable to be concerned about the COVID-19 coronavirus outbreak, there are a number of actions you can take to look after your mental health during this challenging time. Access...
WorkSafe
Information
16 Sep 2022

COVID-19 coronavirus guidance for PCBUs: Looking after worker mental health

It is reasonable for workers to experience increased worry, anxiety and stress about the COVID-19 coronavirus outbreak. Managing the risk to mental health during this time means workers will have...
WorkSafe
Information
13 Sep 2022

What to do if a worker has COVID-19

READ
Safe Work Australia has created an easy to follow infographic to advise workplaces on the steps they should take if a worker comes down with a suspected or confirmed case of COVID-19.
WorkSafe
Information
23 Sep 2021

Proposed reforms to retirement villages legislation in WA - Consultation Regulatory Impact Statement 2 - Operator management responsibilities

READ
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Consultations / public comment
17 Dec 2021

Update to family domestic violence regulations - Residential parks bulletin issue 12

29 November 2019 In this issue:​ Update to Family and domestic Violence regulations Update to family domestic violence regulations From October 2019 the regulations to the Residential Parks (Long-...
Consumer Protection
Bulletin
29 Nov 2019

Requirements for a Park Liaison Committee - Residential parks bulletin issue 11

8 October 2019 Requirements for a Park Liaison Committee The Residential Parks (Long stay Tenants) Act 2006 (Parks Act) provides that park operators have a responsibility to take all reasonable steps...
Consumer Protection
Bulletin
09 Oct 2019

Clarifying family and domestic violence tenancy law concerns - Residential parks bulletin issue 10

21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • Confidentiality vs. disclosure when...
Consumer Protection
Bulletin
21 Aug 2019

Illegal drug activity in homes - Residential parks bulletin issue 9

30 July 2019 New! Information and resources regarding illegal drug activity in homes Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate...
Consumer Protection
Bulletin
30 Jul 2019

Family and domestic violence tenancy preparedness & Tax time scams - Residential parks bulletin issue 8

Family and domestic violence tenancy preparedness Protecting tenant privacy during reference checks Preparation is key to properly handling a tenancy situation impacted by family and domestic...
Consumer Protection
Bulletin
04 Jul 2019

On-site tenant chart 2 – When your co-tenant has terminated their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020

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