Caravan / residential park operator

Topics

Real estate agents and property managers You are required to lodge a security bond as an eTransaction via the BondsOnline system. Private lessors Residential bond lodgement, disposal and variation forms can be pre-filled online. You then only need to print and sign them before submitting to the...
Bonds
Tenants sometimes abandon or leave a property without providing any notice. Before a landlord or park operator take any action, it is a good idea to check if the tenant has actually left. The tenant may have gone on holidays, into hospital, prison, or a residential/aged care facility. If you cannot...
When a tenancy ends
The proactive compliance program assists park operators to comply with legislative requirements and identify and rectify areas of risk. General advice is also provided. This is achieved through voluntary compliance visits and industry seminars. Proactive compliance visits Proactive compliance...
Park managers
How to go about selling your home A tenant who wishes to sell their park home while it is in place at a residential park must first advise the park operator. A tenant may decide to appoint an agent. A ‘for sale’ sign may be displayed, but it must comply with any terms of the tenancy agreement or...
Ending a tenancy
Information about ending a residential park tenancy There are a number of circumstances where either the park operator or the tenant will want to end a long-stay agreement. Different rules apply depending on who is ending the agreement, their reason and the type of long-stay agreement involved. The...
Ending a tenancy
What bond and start-up fees can be charged in a long-stay tenancy? Start up fees Park operators can only ask for money relating to rent and a bond at the start of a tenancy. There are no other upfront fees, apart from a refundable option fee, that can be charged prior to the tenancy. Rent No more...
Site agreements
Park operators must provide prospective long‑stay tenants with the following disclosure documents: a copy of the proposed agreement, whether for a fixed or periodic term for on-site home or site only arrangement; a disclosure statement; a copy of the information booklet on park living ; a copy of...
Site agreements
The way you manage a dispute about the disposal of a bond depends on the type of accommodation you are renting. Residential tenancy At the end of a tenancy, the landlord and tenant/s must agree on the bond disposal. Sometimes issues may arise. Reviewing property condition reports and seeking advice...
Bonds
If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. The pet bond can only be applied to the cost of any fumigation of the premises that may be required at the termination of the tenancy. Lessors/agents must lodge the security...
Bonds
At the end of a tenancy, bond money will only be paid out if: all tenants and the lessor agree; a court order is obtained from a magistrate for a residential tenancy agreement; or an order is obtained from the State Administrative Tribunal for a residential parks long-stay tenancy agreement...
Bonds

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Publications

8 October 2019 Requirements for a Park Liaison Committee The Residential Parks (Long stay Tenants) Act 2006 (Parks Act) provides that park operators have a responsibility to take all reasonable steps...
Consumer Protection
Bulletin
09 Oct 2019
21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • Confidentiality vs. disclosure when...
Consumer Protection
Bulletin
21 Aug 2019
30 July 2019 New! Information and resources regarding illegal drug activity in homes Residential illegal drug activity is cause for concern for tenants, owners, property managers and real estate...
Consumer Protection
Bulletin
30 Jul 2019
Family and domestic violence tenancy preparedness Protecting tenant privacy during reference checks Preparation is key to properly handling a tenancy situation impacted by family and domestic...
Consumer Protection
Bulletin
04 Jul 2019
Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020
Flowchart last updated 17 July 2020 An on-site tenant can use this flowchart to assist with proper notification and date counting when they wish to leave their tenancy early due to being affected by...
Consumer Protection
Information
17 Jul 2020
Flowchart last updated 17 July 2020 Park operators can use this flowchart to assist with assist with managing notifications and date counting when the SAT orders a perpetrator tenant to leave due to...
Consumer Protection
Information
17 Jul 2020
Flowchart last updated 17 July 2020 Park operators can use this flowchart to assist with managing notifications and date counting when an on-site tenant leaves due to family and domestic violence...
Consumer Protection
Information
17 Jul 2020
The Disposal of Uncollected Goods Act 1970 (the DUG Act) was introduced in 1970 following a report by the Law Reform Commission (LRC report) which recommended that legislation be enacted to permit a...
Consumer Protection
Discussion paper
26 Jun 2019
30 May 2019 Family and domestic violence laws: Protecting tenant privacy during reference checks Last month the family and domestic violence (FDV) provisions in our residential parks (long-stay)...
Consumer Protection
Bulletin
31 May 2019

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