Residential park residents (tenants) are covered by a set of specific laws. If you are simply staying at a residential park for a holiday you are not covered by the same laws, however you still have general consumer rights. You are not covered by residential park laws if you are: on holiday; a park...

Long-stay agreements will often include provisions allowing for rent to be increased or varied during the term of the agreement. Different rules apply depending on the type of long-stay agreement and when it was entered into. The following types of review methods might be included: review based on...

The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...

Tenants must be given receipts/records of any payments they make, unless rent is paid online or by an automated payment. Bond After the landlord/lessor has lodged the bond , the bond administrator will send a record of payment directly to the tenant/s. If the tenant does not receive the record from...