Caravan / residential park operator

Topics

Rent receipts and records

WATCH
Tenants must be given receipts/records of any payments they make, unless rent is paid online or by an automated payment. Bond After the landlord/lessor has lodged the bond , the bond administrator will send a record of payment directly to the tenant/s. If the tenant does not receive the record from...
Rent and other payments
25 Feb 2014

Bonds forms

WATCH
Real estate agents and property managers You are required to lodge a security bond as an eTransaction via the BondsOnline system. Private lessors Residential bond lodgement, disposal and variation forms can be pre-filled online. You then only need to print and sign them before submitting to the...
Bonds
25 Feb 2014

Abandoned rental property or park home

WATCH
Tenants sometimes abandon or leave a property without providing any notice. Before a landlord or park operator take any action, it is a good idea to check if the tenant has actually left. The tenant may have gone on holidays, into hospital, prison, or a residential/aged care facility. If you cannot...
When a tenancy ends
24 Feb 2014

Proactive compliance for residential parks

The proactive compliance program assists park operators to comply with legislative requirements and identify and rectify areas of risk. General advice is also provided. This is achieved through voluntary compliance visits and industry seminars. Proactive compliance visits Proactive compliance...
Park managers
17 Feb 2014

Selling a park home

How to go about selling your home A tenant who wishes to sell their park home while it is in place at a residential park must first advise the park operator. A tenant may decide to appoint an agent. A ‘for sale’ sign may be displayed, but it must comply with any terms of the tenancy agreement or...
Ending a tenancy
17 Feb 2014

Ending a residential park tenancy

Information about ending a residential park tenancy There are a number of circumstances where either the park operator or the tenant will want to end a long-stay agreement. Different rules apply depending on who is ending the agreement, their reason and the type of long-stay agreement involved. The...
Ending a tenancy
17 Feb 2014

Bonds and start up fees

What bond and start-up fees can be charged in a long-stay tenancy? Start up fees Park operators can only ask for money relating to rent and a bond at the start of a tenancy. There are no other upfront fees, apart from a refundable option fee, that can be charged prior to the tenancy. Rent No more...
Site agreements
12 Feb 2014

Managing site agreements

Park operators must provide prospective long‑stay tenants with the following disclosure documents: a copy of the proposed agreement, whether for a fixed or periodic term for on-site home or site only arrangement; a disclosure statement; a copy of the information booklet on park living ; a copy of...
Site agreements
12 Feb 2014

Disputes about bonds

The way you manage a dispute about the disposal of a bond depends on the type of accommodation you are renting. Residential tenancy At the end of a tenancy, the landlord and tenant/s must agree on the bond disposal. Sometimes issues may arise. Reviewing property condition reports and seeking advice...
Bonds
12 Feb 2014

Pet bonds

If the tenant is permitted to keep pets capable of carrying parasites which can affect humans, a pet bond may be charged. The pet bond can only be applied to the cost of any fumigation of the premises that may be required at the termination of the tenancy. Lessors/agents must lodge the security...
Bonds
12 Feb 2014

Pages

Publications

On-site tenant chart 1 – Terminate your interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 An on-site tenant can use this flowchart to assist with proper notification and date counting when they wish to leave their tenancy early due to being affected by...
Consumer Protection
Information
17 Jul 2020

Park operator chart 4 – When the SAT orders termination of perpetrator tenant’s interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 Park operators can use this flowchart to assist with assist with managing notifications and date counting when the SAT orders a perpetrator tenant to leave due to...
Consumer Protection
Information
17 Jul 2020

Park operator chart 3 – When your tenant terminates their interest in a lease on grounds of family and domestic violence

READ
Flowchart last updated 17 July 2020 Park operators can use this flowchart to assist with managing notifications and date counting when an on-site tenant leaves due to family and domestic violence...
Consumer Protection
Information
17 Jul 2020

Review of the Disposal of Uncollected Goods Act 1970 Issues paper June 2019

READ
The Disposal of Uncollected Goods Act 1970 (the DUG Act) was introduced in 1970 following a report by the Law Reform Commission (LRC report) which recommended that legislation be enacted to permit a...
Consumer Protection
Discussion paper
26 Jun 2019

Family and domestic violence insights - Answering "How did the tenancy end?" - Residential parks bulletin issue 7

30 May 2019 Family and domestic violence laws: Protecting tenant privacy during reference checks Last month the family and domestic violence (FDV) provisions in our residential parks (long-stay)...
Consumer Protection
Bulletin
31 May 2019

Hot tip to avoid bond lodgement failure - Residential parks bulletin issue 6

29 April 2019 Hot tip: Avoid costly bond lodgement failures For long-stay tenancy agreements, park operators are legally required to lodge bonds within 14 days of receiving the funds. Bonds must be...
Consumer Protection
Bulletin
28 Oct 2021

FDV laws are now in effect - Residential Parks Bulletin Issue 5

15 April 2019 Family and domestic violence tenancy laws now in effect Tenancy reforms to assist Western Australian renters affected by family and domestic violence started on 15 April 2019. On Monday...
Consumer Protection
Bulletin
24 Apr 2019

Family violence tenancy laws coming soon: Residential Parks Bulletin Issue 4

18 March 2019 Family violence tenancy laws coming soon We're pleased to say an amendment to Western Australia's tenancy laws in relation to family and domestic violence was passed last month (...
Consumer Protection
Bulletin
27 Mar 2019

On-supply of utilities: Residential Parks Bulletin Issue 3

31 January 2019 Do you charge your long-stay tenants for utilities outside of their rental costs? Many caravan parks purchase gas or electricity from licensed retailers and use embedded networks...
Consumer Protection
Bulletin
11 Nov 2019

Welcome to our new residential parks bulletin: Residential Parks Bulletin Issue 1

August 2018 Welcome to the inaugural Consumer Protection WA residential parks bulletin, we are glad to have you on board. The new bulletin makes it easier for you to stay on top of your professional...
Consumer Protection
Bulletin
23 Aug 2018

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