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These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Case study chemical release This case study is based on the fire and a series of...
Human factors
Safe use of lithium-ion batteries While lithium-ion batteries make life easier, they can be dangerous if used, charged or stored incorrectly. Lithium-ion battery-related fires and explosions can cause property damage, house fires, serious injury and even death. As rechargeable batteries have become...
Product safety for consumers
The Western Australian Government is progressing initiatives to better manage short-term rental accommodation in Western Australia through changes to the State’s planning system and introduction of a state wide registration scheme. Background In response to the 2019 Parliamentary inquiry Levelling...
Holiday accommodation
As of the 10 October 2022, the sale of open-flued gas space heaters that don’t have safety shutdown features has been prohibited. This includes the sale of new and second hand heaters. The prohibition took effect on 10 October 2022 . What are the safety concerns? It’s possible for open-flued gas...
Gas appliances
The Guidelines for the safety of buildings near network operator assets are issued under Section 33AA of the Electricity Act 1945 . The risks and potential consequences of an electrical incident involving building encroachments too near network operator assets are significant, especially for high...
Information for industry
Building or renovating a home can be an exciting and rewarding time. However, you need to be aware that the construction industry in WA, like elsewhere in Australia, is experiencing major shortages of materials and skilled workers due to the COVID-19 pandemic and disruptions to global trade. This...
Building a home in challenging times
If a ‘dangerous incident’ arises through the conduct of a business or undertaking the regulator must be notified immediately. Where the dangerous incident is currently life-threatening, the PCBU should ensure the regulator is notified by calling 1800 678 198 (24 hours). Where the dangerous incident...
Report an incident
The WA building industry is currently impacted by an Australia-wide shortage of building materials and skilled workers, which is affecting project timeframes and costs. This is not unique to WA and is happening across the world. A guide to building a home in challenging times Content on this...
Building a home in challenging times
The current, Australia-wide shortage of building materials and skilled trades is impacting the residential construction industry in Western Australia. Supply of building materials has been affected by the COVID-19 pandemic and increased building activity following the State and Federal stimulus...
Building a home in challenging times
This information relates to home building work contracts that fall within the scope of the Home Building Contracts Act 1991 (the Act) – that is, contracts for home building work valued between $7,500 and $500,000. The Act sets out the minimum contract terms and provides circumstances when a builder...
Building a home in challenging times

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Publications

An overview of building disputes for the month of October 2023.
Building and Energy
Reports
17 Nov 2023
This complaint from is to be lodged on behalf of a person or entity, or during a complaints process where parties select another person to act on their behalf.
Building and Energy
Form – application
26 Oct 2023
An overview of building disputes for the month of September 2023.
Building and Energy
Reports
16 Oct 2023
Important guidance for beginning the building process including tips for choosing a builder and signing your home building work contract. Available in Chinese Simplified (Mandarin), Vietnamese,...
Building and Energy
Fact sheet
07 Nov 2023
An overview of building disputes for the month of August 2023.
Building and Energy
Reports
28 Sep 2023
An overview of building disputes for the financial year of 2022-2023.
Building and Energy
Reports
30 Aug 2023
Important guidance for beginning the building process including tips for choosing a builder and signing your home building work contract.
Building and Energy
Fact sheet
29 Sep 2023
An overview of building disputes for the month of July 2023.
Building and Energy
Reports
18 Aug 2023
An overview of building disputes for the month of June 2023.
Building and Energy
Reports
24 Jul 2023
Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions injuring consumers. This fact sheet is intended to raise awareness by highlighting the 2016 WA prohibition order and the potential effects on restaurant design and patron safety.
Building and Energy
Fact sheet
06 Sep 2023

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 May 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 32 cents per litre (...
Consumer Protection
Media release
30 Apr 2024
Picture this – your car has been badly rear-ended in peak hour traffic and you shakily give your personal details to the first tow truck driver on the scene, who takes your car away. A few days later you receive a call from a lawyer who knows all about your car accident and tells you they can “help” you get a significant payout for your minor whiplash. What you don’t know is that tow truck driver...
Consumer Protection
Media release
24 Apr 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 April 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 31 cents per...
Consumer Protection
Media release
23 Apr 2024
Unwanted calls and spam SMS can be a source of frustration. Whether it's persistent telemarketers interrupting your dinner or irrelevant promotional texts flooding your phone, there are ways to put a stop to them. You may have forgotten about the Do Not Call register, which is a free service run by the Australian Communications and Media Authority (ACMA). You can register your home, personal...
Consumer Protection
Media release
18 Apr 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 17 April 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 32 cents per litre...
Consumer Protection
Media release
16 Apr 2024
Unleaded petrol (ULP) prices often grab the headlines but for many West Aussie drivers, diesel is the lifeblood that keeps their utes, trucks, 4WDs and family cars running. Currently, Tuesday is the cheapest day to fill the tank with petrol, but Consumer Protection’s FuelWatch team often receives questions asking when the cheapest day is for diesel. Diesel does not follow a price cycle in the...
Consumer Protection
Media release
11 Apr 2024
Building and Energy is advising homeowners affected by the liquidation of Start Right Homes Pty Ltd (BC14559) to contact QBE to discuss their home indemnity insurance. The Osborne Park building company, which mainly constructed single-storey houses, appointed liquidators on 7 April 2024. Building and Energy understands the company is yet to complete 24 projects. Building and Energy Executive...
Building and Energy
Media release
09 Apr 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 10 April 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 31 cents per...
Consumer Protection
Media release
09 Apr 2024
Car dealers will soon be required to advise buyers if the vehicles on offer had previously been written off Under the new laws, dealers will face fines up to $5,000 for failing to comply New regulations follow surge in complaints from unsuspecting buyers New regulations to protect consumers from making a purchase they may later regret will soon come into effect, with penalties coming to car...
Consumer Protection
Media release
04 Apr 2024
WA households targeted by Malaysian travel brochure scam Packages arrive containing fake scratchies showing $US185,000 win Fake scratchie cards promising huge cash prizes as part of a bogus travel promotion are once again arriving in letterboxes across Western Australia, prompting a warning for households to be on scam alert. Consumer Protection's WA ScamNet team has recently received a high...
Consumer Protection
Media release
03 Apr 2024

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