Consumer

Announcements

The Building Commission is conducting a brief survey to gather information and feedback from home owners about the requirement for all owners of land to sign a building permit application before it is submitted to the local government. In 2012, this requirement was identified as causing delays in the building process due to difficulties in obtaining all signatures. In an attempt to speed up the...
Building and Energy
Alert
13 Feb 2015
Future online editions, commencing with the 2015 National Construction Code (NCC), will be freely available to registered users, commencing with access to a free preview of NCC 2015 (both online and in PDF) prior to its adoption date of 1 May 2015. From 1 February 2015, users are able to access NCC 2015 which includes: Volume One (Building Code of Australia for Class 2 to Class 9 Buildings);...
Building and Energy
Department News
30 Jan 2015
July 2020: Please note the iRentWA app is no longer supported. The Renting a home section of this website continues to be WA consumers’ go-to place for all renting information. Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them...
Consumer Protection
Media release
29 Jan 2015
Consumer Protection has seen an increase in enquiries and complaints about extended warranties, prompting a seasonal warning for Western Australians. Between January and November 2014 there were 695 enquiries and 69 formal complaints – up from 576 enquiries and 48 complaints between January and November 2013. It is a trend that is likely to continue. Post-Christmas sales or deals mean that many...
Consumer Protection
Media release
30 Dec 2014
The Building Commission has received several calls regarding a report that aired on Channel 7’s Today Tonight program on 11 December 2014. At the conclusion of the report, which looked at the “problems, dangers and hidden costs of home renovations”, the program’s host stated that “as of next year, you’ll no longer need council approval for swimming pools, patios and granny flats”. This...
Building and Energy
Department News
19 Dec 2014
A Wangara motor vehicle dealer and its sole Director have been ordered to pay a total of more than $80,000 in fines and costs by the Joondalup Magistrates Court for selling used vehicles without a warranty. Ridgehaven Holdings Pty Ltd, trading as Wanneroo Cars and Commercials of Wangara (now closed), and its sole Director Brian John Whitehead pleaded guilty to 29 charges under the Australian...
Consumer Protection
Media release
19 Sep 2014
An operation by Building Commission inspectors has resulted in the rectification of 43 dangerous solar water heater installations.
Building and Energy
Department News
15 Sep 2014
The Building Commission Division of the Department of Commerce will be located at the Mason Bird Building in Cannington from 25 August 2014. We will be joining EnergySafety and WorkSafe at the Cannington building and are looking forward to providing you with a convenient and accessible ‘one stop’ location for a wide range of services. Limited services available on 22 and 25 August While the...
Building and Energy
Department News
21 Aug 2014
A Scarborough paving company and its Director have been ordered to pay a total of $20,000 in penalties after admitting to falsely advertising that the business was a member of the Master Builders Association (MBA). Realgold Corporation Pty Ltd, trading as Repave Spay-On Paving, and its sole Director Peter Vukmirovic were each ordered to pay a penalty of $10,000 by the District Court on 24 April...
Building and Energy
Department News
29 Apr 2014
Consumer Protection has issued an urgent warning about a bullying tree lopper who has been threatening WA consumers and has now been charged with harassment and unconscionable conduct. Sean Robert Weinthal of Wanneroo, who is an employee of West Australian Tree Services, Manageable Tree Services, WA Tree Professionals and also formerly known as Metropolitan Tree Services (deregistered), is facing...
Consumer Protection
Media release
26 Nov 2013

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