Consumer

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Announcements

Extended warranties can be a waste of money

Consumer Protection has seen an increase in enquiries and complaints about extended warranties, prompting a seasonal warning for Western Australians. Between January and November 2014 there were 695 enquiries and 69 formal complaints – up from 576 enquiries and 48 complaints between January and November 2013. It is a trend that is likely to continue. Post-Christmas sales or deals mean that many...

Consumer Protection

Media release

30 Dec 2014

Correction – Today Tonight report: “Problems, dangers, and hidden costs of home renovations”

The Building Commission has received several calls regarding a report that aired on Channel 7’s Today Tonight program on 11 December 2014. At the conclusion of the report, which looked at the “problems, dangers and hidden costs of home renovations”, the program’s host stated that “as of next year, you’ll no longer need council approval for swimming pools, patios and granny flats”. This...

Building and Energy

Department News

19 Dec 2014

$80,000 in fines and costs for selling vehicles without a warranty (Wanneroo Cars and Commercials / Brian Whitehead)

A Wangara motor vehicle dealer and its sole Director have been ordered to pay a total of more than $80,000 in fines and costs by the Joondalup Magistrates Court for selling used vehicles without a warranty. Ridgehaven Holdings Pty Ltd, trading as Wanneroo Cars and Commercials of Wangara (now closed), and its sole Director Brian John Whitehead pleaded guilty to 29 charges under the Australian...

Consumer Protection

Media release

19 Sep 2014

Dangerous solar water heater installations made safe

An operation by Building Commission inspectors has resulted in the rectification of 43 dangerous solar water heater installations.

Building and Energy

Department News

15 Sep 2014

The Building Commission is moving!

The Building Commission Division of the Department of Commerce will be located at the Mason Bird Building in Cannington from 25 August 2014. We will be joining EnergySafety and WorkSafe at the Cannington building and are looking forward to providing you with a convenient and accessible ‘one stop’ location for a wide range of services. Limited services available on 22 and 25 August While the...

Building and Energy

Department News

21 Aug 2014

Paving company penalised over false MBA membership (Repave Spray-On Paving, Peter Vukmirovic)

A Scarborough paving company and its Director have been ordered to pay a total of $20,000 in penalties after admitting to falsely advertising that the business was a member of the Master Builders Association (MBA). Realgold Corporation Pty Ltd, trading as Repave Spay-On Paving, and its sole Director Peter Vukmirovic were each ordered to pay a penalty of $10,000 by the District Court on 24 April...

Building and Energy

Department News

29 Apr 2014

Bullying tree lopper threatens WA consumers: Urgent Warning (Sean Robert Weinthal)

Consumer Protection has issued an urgent warning about a bullying tree lopper who has been threatening WA consumers and has now been charged with harassment and unconscionable conduct. Sean Robert Weinthal of Wanneroo, who is an employee of West Australian Tree Services, Manageable Tree Services, WA Tree Professionals and also formerly known as Metropolitan Tree Services (deregistered), is facing...

Consumer Protection

Media release

26 Nov 2013

Green Waste tree lopper menace strikes again - Sean Robert Weinthal – Palm and Tree Professionals

A rogue tree lopper is leaving many consumers with holes in their gardens, roofs and pockets. Sean Robert Weinthal of Wanneroo runs a tree lopping service under the apparent name Palm and Tree Professionals. This unscrupulous tree lopper lures consumers with flyers left in letterboxes stating that local council verge-side collections of green waste are commencing in the next two weeks. Consumer...

Consumer Protection

Media release

06 Aug 2007

High fines for home builder (Antoun Garcia/High Tech Construction)

Perth builder Antoun Garcia, trading as High Tech Construction, has been successfully prosecuted by the Building Commissioner for failing to meet his responsibilities under a home building contract. Garcia was found guilty of three charges at the Armadale Magistrates Court on 28 November 2013 and was ordered to pay fines of $12,000 and court costs of $621.15. He did not appear in court. The...

Building and Energy

Department News

12 Dec 2013

Tree lopper a menace to consumers - Sean Robert Weinthal – Metropolitan Tree Services and Experienced Tree Service

A dodgy tree lopper, who caused dozens of complaints to Consumer Protection from his customers, has earned a public naming by the Consumer Protection Commissioner. Sean Robert Weinthal of Huntingdale Crescent in Connolly who operates Metropolitan Tree Services and Experienced Tree Service is the focus of an investigation by Consumer Protection and throughout has been uncooperative with...

Consumer Protection

Media release

28 Jul 2006

Government of Western Australia
Department of Energy, Mines, Industry Regulation and Safety

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Consumer

Announcements

Extended warranties can be a waste of money

Correction – Today Tonight report: “Problems, dangers, and hidden costs of home renovations”

$80,000 in fines and costs for selling vehicles without a warranty (Wanneroo Cars and Commercials / Brian Whitehead)

Dangerous solar water heater installations made safe

The Building Commission is moving!

Paving company penalised over false MBA membership (Repave Spray-On Paving, Peter Vukmirovic)

Bullying tree lopper threatens WA consumers: Urgent Warning (Sean Robert Weinthal)

Green Waste tree lopper menace strikes again - Sean Robert Weinthal – Palm and Tree Professionals

High fines for home builder (Antoun Garcia/High Tech Construction)

Tree lopper a menace to consumers - Sean Robert Weinthal – Metropolitan Tree Services and Experienced Tree Service

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