Consumer

Announcements

Consumer Protection is warning WA householders about door to door art sellers after three salespeople were intercepted last week by Pinjarra Police. Police officers stopped a van on 9 June 2015 after local residents reported being approached by the art sellers who were going door to door selling paintings for $170 or more. Two Israeli men and a French woman, who are currently living in Warnbro,...
Consumer Protection
Media release
15 Jun 2015
Consumer Protection is warning Western Australians, particularly those in remote and regional communities, about door-knockers offering ‘free’ laptops to people who sign up for courses. Acting Commissioner David Hillyard says varying reports are being looked into and there’s a common theme that consumers are on a low-income and thought they were dealing with someone working for, or associated...
Consumer Protection
Media release
15 Jun 2015
With David Hillyard, Acting Commissioner for Consumer Protection Checkout Checks Each week, our team of compliance officers visit shops across the Perth metropolitan area to see whether prices advertised on store shelves match the amounts customers are charged when the goods are scanned at the checkout. These checks are called price scanning audits and are also done by Consumer Protection...
Consumer Protection
Department News
12 Jun 2015
Consumer Protection will be hitting the road this month with visits planned to Wyndham, Kununurra, Warmun and Halls Creek. Senior Regional Officer for the Kimberley Annetta Bellingeri will be making presentations to schools and community groups about consumer rights. “It is a great opportunity for people to learn more about their consumer rights and to provide Consumer Protection with feedback...
Consumer Protection
Media release
12 Jun 2015
Capital Works Constructions Pty Ltd trading as Freelife Homes went into voluntary administration on 7 May 2015. This has triggered an eligibility to claim on home indemnity insurance. The insurer for Freelife is QBE.
Building and Energy
Department News
10 Jun 2015
WA consumers advised to ignore offers to buy expensive predictive software Thousands of dollars invested in ‘get rich quick’ programs for no gain West Australians are being duped into paying thousands of dollars for sports betting and share trading software which promises to make them rich but just leaves them out of pocket. So far this year, 15 people from across the State have reported spending...
Consumer Protection
Media release
10 Jun 2015
FuelWatch reports that the weekly fuel price cycle in Perth has been disrupted for the past two weeks, meaning that Wednesday being the cheapest day to buy petrol may not necessarily apply. FuelWatch Manager Lynne Gould said, since November 2010, fuel retailers consistently increased their prices on a Thursday, with the metropolitan average price gradually dropping to become generally cheaper on...
Consumer Protection
Media release
10 Jun 2015
WA consumers are being urged to demand their consumer rights as retailers are gearing up for their mid-year clearance sales. So far this year, Consumer Protection has received more than 270 complaints about the misrepresentation of retail goods. Many of these complaints concern purchases made during sales and many complaints could have been avoided if consumers were aware of their rights. Acting...
Consumer Protection
Media release
08 Jun 2015
An investigation by Victoria’s Metropolitan Fire Brigade found that external aluminium composite cladding used in the construction of the Lacrosse Building in Melbourne’s Docklands precinct did not comply with the standards required for that use and contributed to the rapid spread of fire up the building in November 2014.
Building and Energy
Media release
05 Jun 2015
The average cost of unleaded petrol is set to increase by around 7 cents per litre (cpl) to 141.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 4 June 2015, most BP, Caltex Woolworths, and Puma sites are increasing their ULP prices between 20 and 27 cpl to 145.9 cpl. This continues an upward trend started by Caltex and...
Consumer Protection
Media release
03 Jun 2015

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