Consumer

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The WA building industry is currently impacted by an Australia-wide shortage of building materials and skilled workers, which is affecting project timeframes and costs. This is not unique to WA and is happening across the world. A guide to building a home in challenging times Content on this...
Building a home in challenging times
The current, Australia-wide shortage of building materials and skilled trades is impacting the residential construction industry in Western Australia. Supply of building materials has been affected by the COVID-19 pandemic and increased building activity following the State and Federal stimulus...
Building a home in challenging times
This information relates to home building work contracts that fall within the scope of the Home Building Contracts Act 1991 (the Act) – that is, contracts for home building work valued between $7,500 and $500,000. The Act sets out the minimum contract terms and provides circumstances when a builder...
Building a home in challenging times
Funeral Pricing Code A public consultation to seek industry and consumer views on the draft Fair Trading (Funeral Pricing Code of Practice) Regulations 2022 (the Funeral Pricing Code) closed on 21 April 2022. The Funeral Pricing Code was published on 8 November 2022 and will commence on 1 May 2023...
Consultations
Consultation status: CLOSED Submissions closed 4 April 2022. Please subscribe to the Associations newsletter to keep up to date with the latest association information. The Associations Incorporation Act 2015 is being reviewed to check how well it is working. Background The purpose of this review...
Consultations
Renting or hiring a house or apartment Important electrical and gas safety information you need to know before you rent or hire a property. Renting or hiring a house or apartment fact sheet – Electrical and gas If you rent or hire a home or apartment, your landlord has a duty under electrical and...
Gas installations
Renting or hiring a house or apartment. Important electrical and gas safety information you need to know before you rent or hire a property.
Electrical installations
Who can make a plumbing work complaint? Building and Energy receives complaints from consumers about faulty building and plumbing work. These matters can be resolved quickly through discussion with the contractor and this must be considered in the first instance. If the rectification of plumbing...
Plumbing work complaints
The Consumer Justice Strategy will outline legislative reforms, policy development, and strategic priorities for consumer protection and fair trading in WA for the coming years.
About us
This webpage provides general guidance on the Dividing Fences Act 1961 (the Act) and its interaction with local government by-laws in relation to the construction and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the...
Dividing fences

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Publications

Important guidance for beginning the building process including tips for choosing a builder and signing your home building work contract. Available in Chinese Simplified (Mandarin), Vietnamese,...
Building and Energy
Fact sheet
07 Nov 2023
An overview of building disputes for the month of August 2023.
Building and Energy
Reports
28 Sep 2023
An overview of building disputes for the financial year of 2022-2023.
Building and Energy
Reports
30 Aug 2023
Important guidance for beginning the building process including tips for choosing a builder and signing your home building work contract.
Building and Energy
Fact sheet
29 Sep 2023
An overview of building disputes for the month of July 2023.
Building and Energy
Reports
18 Aug 2023
An overview of building disputes for the month of June 2023.
Building and Energy
Reports
24 Jul 2023
Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions injuring consumers. This fact sheet is intended to raise awareness by highlighting the 2016 WA prohibition order and the potential effects on restaurant design and patron safety.
Building and Energy
Fact sheet
06 Sep 2023
Building and Energy is Western Australia’s technical and safety regulator for the electricity industry and most of the gas industry as well as the regulator for the building, building surveying,...
Building and Energy
Plans
30 Jun 2023
Building and Energy is Western Australia’s technical and safety regulator for the electricity industry and most of the gas industry as well as the regulator for the building, building surveying,...
Building and Energy
Plans
30 Jun 2023
An overview of building disputes for the month of May 2023.
Building and Energy
Reports
16 Jun 2023

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 July 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 33 cents per...
Consumer Protection
Media release
23 Jul 2024
Buying new furniture can be exciting, but it’s important to install your new item, securely, to prevent it from toppling over and causing serious injury or even death. Furniture, such as chests of drawers, wardrobes, bookcases, cabinets, TV or entertainment units or other tall items, can pose serious risks and potentially tragic outcomes. Young children, especially, can try to climb on, or pull...
Consumer Protection
Media release
19 Jul 2024
A Pinjarra tradesman who took upfront deposits for fencing jobs but failed to carry out the work has been fined by the Armadale Magistrates Court, following action from Consumer Protection.
Consumer Protection
Media release
18 Jul 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 17 July 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 32 cents per...
Consumer Protection
Media release
16 Jul 2024
Our TV screens, in-boxes and devices have been overflowing with End of Financial Year (EOFY) sales pitches – and you might be one of the thousands of people who snapped up a bargain-priced home appliance or some new furniture. But did you also agree to buy an ‘extended warranty’ on your purchase? Extended warranties are often sold to consumers by retailers as an added ‘peace of mind’ to cover...
Consumer Protection
Media release
16 Jul 2024
The Building Services Board has refused to renew the building contractor registration of Atalla Abbas (BC101011, expired), trading as Consbuild Developments , on financial grounds. The Board’s decision follows a similar ruling in March against Mr Abbas’ other building contractor business, Beyond Builders Pty Ltd (BC103289, expired). In both cases, the Board was not satisfied the applicants met...
Building and Energy
Media release
12 Jul 2024
Western Australians are being urged to be vigilant of payment redirection scams with losses this year already exceeding figures from 2023.
Consumer Protection
Media release
11 Jul 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 10 July 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 31 cents per...
Consumer Protection
Media release
09 Jul 2024
The cooler weather has finally arrived and this usually means staying warm by using products like heaters, wheat/heat packs, hot water bottles and electric blankets, or even sitting near a cosy fire. Consumer Protection is reminding people there are safety risks with many winter products and if not careful, they could pose a fire hazard to your home. Winter is also a time to be aware of mould in...
Consumer Protection
Media release
09 Jul 2024
A zero-tolerance approach continues to be taken towards ticket scalpers ahead of the upcoming Ultimate Fighting Championship (UFC) 305 event, as 16 individuals were fined $2,000 each for re-selling tickets to last November’s Coldplay concerts at illegal mark-ups.
Consumer Protection
Media release
05 Jul 2024

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