Consumer

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LP Gas cylinder safety in bush fire prone areas

LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
24 Oct 2018

Use of gas appliances in public venues

Safe use of gas appliances in public venues This publication will assist event/venue organises and catering vendors to comply with the safety requirements. Guidelines for the safe use of gas appliances in public venues brochure Public venues include convention and exhibition centres, pavilions,...
Gas appliances
23 Oct 2018

Swimming pools and spas: electrical bonding

The risk Most pools and spas are fitted with water circulating pumps and cleaning equipment powered by electric motors. Faults can occur in these motors or in the motor’s electrical wiring. This can expose bathers to the risk of electric shock. Signs of electric shock include a tingling sensation,...
Electrical installations
28 Aug 2018

GST withholding: what you need to know: Settlement Industry Bulletin Issue 81

August 2018 Changes have been applied by the Federal Government from 1 July 2018, regarding the liability for the goods and services tax (GST). Purchasers of new residential premises and new residential subdivisions, where the transaction is a taxable supply, are now required to withhold the GST...
Buying a property
22 Aug 2018

Real estate consumer publications

Information for real estate consumers Consumer Protection have developed a number of publications to assist consumers with real estate transactions. Home buyers Home Buyers Survival Guide Sale by offer and acceptance Buying vacant land Buying land or property off-the-plan Timber pest inspections...
Buying a property
10 Aug 2018

Abandoned goods at a rental property

What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
31 Jul 2018

Small and special retail shops

Retailers wishing to trade as a small or special retail shop must apply for a certificate. Small retail shops In part, small retail shops are shops owned by up to six people who operate no more than four retail shops, in which up to 25 people work at any one time (people employed as apprentices are...
Trading hours
04 Jul 2018

Fitness Industry Code of Practice review 2018

Consumer Protection is seeking feedback from fitness services providers, industry associations, consumers, and consumer organisations about a mandatory Fitness Industry Code of Practice. Status: CLOSED Monday 27 August 2018. Consultation on this review is now complete. A consultation report with a...
Consultations
30 May 2018

Smoke alarm laws

Western Australia's Building Regulations 2012 (the Regulations) sets out the requirements for home-owners to have compliant smoke alarms installed: prior to the sale or transfer of ownership; where a dwelling is rented under a residential tenancy agreement or made available for such rental; and...
Smoke alarm laws
01 May 2018

Egg labelling

Eggs sold or advertised in Australia as "free range" must have been laid by hens kept in certain conditions as set out by the Free Range Egg Labelling Information Standard introduced in April 2018. 'Free range' means the eggs were laid by hens that: had meaningful and regular access to an outdoor...
Food
26 Apr 2018

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Publications

Decision Regulatory Impact Statement: Review of the Motor Vehicle Dealers Act 1973 and the Motor Vehicle Repairers Act 2003 (final report) July 2019

READ
Background to the review The Department of Mines Industry Regulation and Safety recently completed a combined review of legislation regulating motor vehicle dealers and repairers. Cabinet has...
Consumer Protection
Reports
12 Sep 2019

Review of the remote Aboriginal communities plumbing scheme – Consultation paper

READ
As part of the implementation of the remote Aboriginal communities plumbing scheme, a commitment was given that a review of the scheme would be undertaken once it had been in place for at least...
Building and Energy
Consultations / public comment
01 Aug 2019

Changes to the map of bush fire prone areas

READ
The McGowan Government has announced improvements to the bush fire policy framework including changes to the Map of Bush Fire Prone Areas for 19 inner metropolitan local governments (from Stirling to...
Building and Energy
Fact sheet
31 Jul 2019

Stage two of proposed reforms to retirement villages legislation in Western Australia - Consultation Regulatory Impact Statement 1

READ
Significant changes to the Retirement Villages 1992 Act (RV Act) were put in place prior to 2016 as a result of the stage one review. Many of these changes focused on providing the consumer with more...
Consumer Protection
Consultations / public comment
01 Aug 2019

Western Australia guide to standards and tolerances 2019

READ
The Western Australia guide to standards and tolerances 2019 (the Guide) has been developed for use by builders and building owners as a convenient reference for acceptable standards of workmanship...
Building and Energy
Guide / handbook
30 Jul 2019

Industry Bulletin 114 – Updated Building Commissioner approved forms issued for use under the Building Act 2011

READ
Updates to some of the Building Commissioner approved forms have been made in order to align with recent amendments to the Building Regulations 2012 addressing administrative matters around the...
Building and Energy
Bulletin
27 Mar 2019

Industry Bulletin 113 – Building Amendment Regulations 2019 for BCA 2019 and bush fire transitions

READ
The Building Amendment Regulations 2019 (the Amendment Regulations) were published in the Government Gazette on 26 March 2019. The Amendment Regulations come into effect on 1 May 2019. The Amendment...
Building and Energy
Bulletin
27 Mar 2019

Terms of use for Consumer Protection's Facebook page

Consumer Protection (CP) Western Australia’s Facebook page is managed by the CP Media team. We’re real people, not bots, so please be nice to us. By using or accessing our page, you’re agreeing to...
Consumer Protection
Information
09 Jan 2019

Helpful checks when choosing a building service provider

READ
Your home is usually your biggest investment, so it's worth doing your research before deciding who will undertake your building project. Undertaking a few practical checks at the start can help...
Building and Energy
Fact sheet
21 Dec 2018

Do not pin the gate open

READ
Propped open pool gates and faulty latches are a leading cause of drowning deaths in young children. It only takes seconds for a child to drown, so regularly check that the latch is working and never...
Building and Energy
Fact sheet
20 Dec 2018

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Announcements

Progress of the Work Health and Safety Bill 2019

On Thursday 20 February, the Work Health and Safety Bill 2019 passed through the Legislative Assembly of the Western Australian Parliament. The Hon Bill Johnston MLA, Minister for Mines and Petroleum and Industrial Relations said: “I am pleased that the Work Health and Safety Bill has now passed the Legislative Assembly. “The McGowan Government recognises the importance of these reforms and hopes...
WorkSafe
Department News
25 Feb 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 11 cents per litre (cpl) to 142.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 26 February 2020, most branded retailers are hiking their ULP price - Caltex hiking by 31 cpl to 155.9 cpl, 7-Eleven to 149.9 cpl, and Caltex...
Consumer Protection
Media release
25 Feb 2020

Failure to manage and supervise results in $5,000 fine for former Pindan building supervisor – George Barclay Allingame

A co-director of a former building company who was its registered nominated building supervisor has been fined for failing to properly manage and supervise a residential building project in Wellard. George Barclay Allingame (BP9919 - registration surrendered) , now retired, was fined $5,000 by the Building Services Board for disciplinary matters arising from his failure to manage and supervise a...
Building and Energy
Media release
24 Feb 2020

Commissioner's Blog: Don’t waste money on extended warranties

With Commissioner for Consumer Protection Lanie Chopping Are you looking to buy white goods, electrical items or a new car in the near future? Chances are you’ll be offered an extended warranty by the salesperson but you need to think twice before saying “yes” because you could be wasting your money. In Australia, things we buy from a business come with a number of automatic guarantees due to our...
Consumer Protection
Media release
21 Feb 2020

Retail trading hours extended for upcoming public holidays

With ANZAC Day occurring on a weekend this year, shoppers and retailers are to be reminded that all general retail shops must remain closed on Saturday 25 April 2020. The reminder comes as the State Government approves an additional four hours of trading for general retail shops in the Perth metropolitan area on the Labour Day, Easter Monday and the additional ANZAC Day public holiday. Larger...
Consumer Protection
Media release
21 Feb 2020

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 11 cents per litre (cpl) to 143.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 February 2020, most branded retailers are hiking their ULP price - Caltex hiking by 30 cpl to 155.9 cpl, Caltex Woolworths to 153.7 cpl, 7-Eleven...
Consumer Protection
Media release
18 Feb 2020

Busselton tradie to pay $9,652 for failing to deliver (Jamie Douglas Bishop / Busselton Cement Products)

A cement business owner has been fined $4,500 by the Busselton Magistrates Court and ordered to pay $3,000 in compensation to three of his clients after pleading guilty to accepting deposit payments but failing to deliver the goods or services. Jamie Douglas Bishop of Busselton was trading as Busselton Cement Products when the breaches of the Australian Consumer Law occurred in 2016 and 2017. The...
Consumer Protection
Media release
18 Feb 2020

Property management company fined $80,000 over tenancy bond failures (Asset Realty Pty Ltd)

A Queensland-based property management company was fined $80,000 by the Mandurah Magistrates Court on 11 February 2020 for failing to lodge tenancy bonds on time and for keeping records that contained false dates. Asset Realty Pty Ltd , which has a registered place of business in Welshpool, had accepted bonds from eight tenants, mostly in the Mandurah area, but had failed to lodge them with the...
Consumer Protection
Media release
17 Feb 2020

Commissioner's Blog: New laws for miniature motorbikes

With Commissioner for Consumer Protection Lanie Chopping Consumer Protection welcomes new safety requirements for miniature motorbikes, which strengthen consumer protection for young riders. Miniature motorbikes are often copies of popular road motorcycles, such as grand prix race bikes or ‘chopper’ motorbikes and are usually about half the size of a full-size motorcycle. Mini motorbikes might...
Consumer Protection
Media release
14 Feb 2020

Scammers fleece $13.6 million from WA victims in 2019

Western Australians were tricked out of more than $13.6 million by scammers in 2019, up 17 per cent from the previous year, according to figures released by WA ScamNet. Victim numbers also increased ten per cent with 705 people reporting losses in 2019. There was a surge in losses to investment scams, which again topped the list of categories in 2019. Romance scams and hacking scams continued to...
Consumer Protection
Media release
13 Feb 2020

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