Consumer

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RCD laws Information about RCD laws for homeowners, real estate agents, settlement agents, landlords, tenants and property managers. RCDs must be installed in accordance with the Electricity Regulations to protect all power and lighting circuits. Homeowners A minimum of two RCDs protecting all...
Residual Current Devices (RCD)
Have travelling con men knocked on your door? If the travelling con men are on your property or in your immediate area, call Police on 131 444. If they have left the area, contact Crimestoppers 1800 333 000. Western Australians are being ripped off by 'bitumen bandits' and other dodgy con men...
Tradespeople
When you buy a second hand vehicle it is best to try to obtain one with a full service history and log books. If the vehicle doesn’t have a log book, buy one so you can record all servicing repairs on the vehicle. It will help you sell it later. When booking your vehicle in for a service, clearly...
Servicing and repair
A new vehicle comes with a vehicle service book (log book) which outlines when the vehicle should be serviced and what type of maintenance should be done. To keep your vehicle in good working order the service/maintenance schedule should be followed. The service book also gives a service history of...
Servicing and repair
When you buy a second-hand vehicle privately there is a risk that there could be money owing on it. As the new owner you could become liable for this debt. The Personal Property Securities Register (PPSR) is a service that can tell you whether or not a vehicle is recorded as "encumbered"meaning...
Buying a vehicle
When you buy a vehicle you should inspect it thoroughly. An independent vehicle inspection can help identify problems and assess the value of the car accurately. It can also help you to negotiate the sale price. There are numerous reputable organisations that can perform this inspection for you...
Buying a vehicle
You may pick up a good bargain by buying a vehicle at auction. You may be able to negotiate a contract to buy the vehicle, or buy the vehicle on the 'fall of the hammer'. In the event that an auction house will not allow a test drive, you should make a thorough inspection of the vehicle ...
Buying a vehicle
Buying a vehicle privately can be cheaper than buying from a dealer however it also offers less security. As the vehicle will not be covered by a statutory warranty, it is a good idea to have it inspected prior to purchase. This will be at your own cost. Depending on the age of the vehicle, you may...
Buying a vehicle
Whenever you buy a motor vehicle from another person or dealer, you and the seller enter into a contract for the purchase of that motor vehicle. The contract sets out your agreement. When you buy from a dealer, you will have to sign a written document called a " Contract to buy a motor vehicle "...
Buying a vehicle
You may be able to trade in your vehicle when you purchase a new or used one. Check with the dealer or seller. Present your vehicle in the best possible way if you want to sell it. It would be a good idea to clean, wash and polish it, have any mechanical faults repaired and ensure everything is in...
Buying a vehicle

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Announcements

A Maddington builder who provided incorrect and misleading information to become registered has been fined $5,000 and his request to cancel his registration has been accepted by the Building Services Board.
Building Commission
Media release
05 Dec 2017
The average cost of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 147.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 December 2017, all Caltex Woolworths sites are increasing their ULP price to 151.9 cpl (an increase of 27 cpl). Most 7-Eleven, BP, Caltex, Coles Express and Puma sites are...
Consumer Protection
Media release
04 Dec 2017
With Commissioner for Consumer Protection David Hillyard Consumer Affairs regulators around the country have launched a new campaign to educate consumers and traders about their rights and responsibilities around the sharing economy. The sharing economy refers to platforms where people supply their private goods and services for other consumers to use, including ride sharing, home sharing and...
Consumer Protection
Media release
01 Dec 2017
Consumer Protection has been advised by the promoters that this Sunday’s “Earthcore in the Park” event at Mulberry on Swan near Perth has been cancelled, so ticketholders should be offered a refund. Ticketholders who purchased tickets via credit card should immediately contact their credit card provider or bank to apply for a charge back . Those who purchased tickets via PayPal should contact...
Consumer Protection
Alert
28 Nov 2017
The average cost of unleaded petrol is set to increase by over 19 cents per litre (cpl) to 145.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 November 2017, most 7 Eleven, BP, Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 149.9 cpl (increasing between 21 cpl and 25 cpl)...
Consumer Protection
Media release
27 Nov 2017
Western Australian co-operatives have now been included under national regulations, completing a reform process that enables them to compete equally with other enterprises. The final step in the reform process came with the recent approval of amendments to the national regulations, which recognise new WA laws that came into effect on January 1, 2017. The new laws offer several advantages to co-...
Consumer Protection
Media release
24 Nov 2017
Another loss from a cyber-attack that intercepted a property sale transaction has triggered Consumer Protection to issue a renewed warning to buyers, sellers, tenants and agents in WA to be extra vigilant. In the latest case, the buyer of a Karrinyup property lost $20,000 after cyber criminals sent an email purporting to be from his real estate agent requesting the deposit be paid into a bank...
Consumer Protection
Media release
24 Nov 2017
A Maddington motor vehicle dealer and repairer has been banned for two years from holding a dealer’s licence or repair business licence, or managing a company that holds either licence, after he was found guilty of selling vehicles with wound-back odometers. Mazin Alkiaat , formerly operating as W.A. Auto and Parts , had his licences cancelled by the State Administrative Tribunal on 10 November...
Consumer Protection
Media release
23 Nov 2017
A Wandi property manager has been fined $5,000 by the Perth Magistrates Court for operating without a licence and a current triennial certificate. Josephine Wei-Wei Liau was also ordered to pay costs of $1,784 after being convicted on 20 November 2017 for holding herself out as a real estate agent and demanding and receiving monies in respect of services as an agent while unlicensed. Ms Liau was...
Consumer Protection
Media release
23 Nov 2017
A landscaper is facing an arrest warrant after failing to attend court to answer charges of allegedly taking money from consumers and then not carrying out the work. WA consumers are being warned not to conduct business with Trent Danny Caines , trading as TDC Landscaping. Mr Caines mostly advertises via Gumtree and charges large deposits, if not the full amount, for landscaping and brick paving...
Consumer Protection
Media release
23 Nov 2017

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