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To help you decide whether to sign a residence contract with a particular retirement village, you must receive (at least 10 working days before a residence contract is signed): a pre-contractual statement, that provides accurate information about a range of matters including fees and charges...
Choosing a village
It is a good idea to visit a number of different villages before deciding whether retirement village living is the best option for your circumstances and settling on the village that's right for you When you make your visits to different villages: inspect the unit being offered, including security...
Choosing a village
A retirement village provides accommodation and sometimes other amenities and services to a person, and their partner, who is over 55 years of age and/or is retired from full-time employment. There can be confusion about the difference between village complexes classified as retirement villages,...
What is a retirement village?
The Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided support for disadvantaged consumers...
Consumer Protection Awards
What prizes do the Consumer Protection Award winners receive?
Consumer Protection Awards
Remarks from winners of the various categories of the Consumer Protection Awards
Consumer Protection Awards
The judging process The judging process will be merit-based using the methods below. Consumer Protection will coordinate an independent assessment process to review each nomination received. Judges for the awards panel are chosen for their expertise, knowledge and experience in consumer protection...
Consumer Protection Awards
The terms and conditions of entering the Consumer Protection Awards
Consumer Protection Awards
The annual Consumer Protection Awards, first presented in 2004, form part of the Western Australian Government’s ongoing commitment to consumer protection services in our community. They recognise and reward significant contributions in advancing consumer protection in Western Australia. Many...
Consumer Protection Awards
A description of the different categories of the Consumer Protection Awards
Consumer Protection Awards

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Announcements

A company selling share trading software and its sole Director have been fined a total of $7,500 and ordered to pay consumer compensation of $4,700 for breaking laws related to cold-calling contracts. GTA Australia Pty Ltd (in administration) , registered in NSW, was fined $5,000 and sole Director Kristopher Corbett , who resides on the Gold Coast, was fined $2,500 by the Perth Magistrates Court...
Consumer Protection
Media release
01 Jun 2017
With Acting Commissioner for Consumer Protection David Hillyard Is a new kitchen on your home improvement menu for 2017? You’ll need to get the ingredients and preparation right to avoid a recipe for disaster. When hiring a kitchen renovator you really should shop around and obtain as many written quotes as possible to compare price and value. But first you need to select contenders for this...
Consumer Protection
Media release
31 May 2017
Registered builder Anthony Clay trading as Mallee Tree Homes and Additions has accepted a fine of $5,000 and costs of $1,500 as a result of disciplinary action commenced by the Building Services Board in the State Administration Tribunal in April 2017. As a result of the proceedings, Mr Clay admitted that he had engaged in negligent conduct and harsh, misleading or deceptive conduct, in...
Building Commission
Media release
31 May 2017
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 137 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 May 2017, most Puma sites are increasing their ULP price by 29 cpl to 141.9 cpl. Most BP, Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 139...
Consumer Protection
Media release
29 May 2017
A Perth real estate agency’s computer system has been hacked by scammers, resulting in bogus advertisements being posted on numerous rental accommodation websites. Actions are being taken to have the fake ads removed and to have an email address being used by the scammers ( rentscall@gmail.com ) closed down. The scammers gained access to the western suburbs’ agency’s log in details for sites such...
Consumer Protection
Media release
22 May 2017
The average cost of unleaded petrol is set to increase by 22 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 May 2017, most Caltex Woolworths and Puma sites are increasing their ULP price to 139.9 cpl (an increase of 29 cpl and 27 cpl, respectively). Most Caltex and Coles Express sites are...
Consumer Protection
Media release
22 May 2017
Building Commissioner Peter Gow has issued a public warning about the status of registered building contractor Contempo Group Pty Ltd (reg. BC14145). The Building Commission has been advised by Contempo Group’s director that the building contractor’s nominated building supervisor, Mr John Hewitt (reg. 14108) is no longer performing the role of nominated supervisor. The Building Commission has...
Building Commission
Media release
22 May 2017
Residential building work over $20,000 must be covered by home indemnity insurance (HII) which protects owners against the risk of losing the deposit or other financial loss if the builder cannot complete the work or meet a valid claim for faulty or unsatisfactory building work because of death, disappearance or insolvency. Residential builders, owner builders and permit authorities are reminded...
Building Commission
Department News
22 May 2017
A safety investigation has been launched into the novelty items ‘fidget spinners’ following reports of injuries and concerns about some models which contain button batteries. Among the injury reports are an 11 year old boy in Victoria who suffered a serious eye injury from a model with sharp edges and a ten year old girl in the United States who swallowed one of the small parts. Product safety...
Consumer Protection
Media release
18 May 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 134.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 May 2017, most BP sites are increasing their ULP price to 138.9 cpl (an increase of 25 cpl). Most Puma, Caltex and Coles Express sites are increasing their ULP price to 137.9...
Consumer Protection
Media release
15 May 2017

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