Consumer

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The terms and conditions of entering the Consumer Protection Awards
Consumer Protection Awards
The annual Consumer Protection Awards, first presented in 2004, form part of the Western Australian Government’s ongoing commitment to consumer protection services in our community. They recognise and reward significant contributions in advancing consumer protection in Western Australia. Many...
Consumer Protection Awards
A description of the different categories of the Consumer Protection Awards
Consumer Protection Awards
Registration as an adjudicator falls under the Construction Contracts Act 2004 . (1) The qualifications and experience required by an adjudicator are: (a) a degree from a university or other tertiary institution in Australia in one of the following disciplines or an equivalent qualification from an...
Becoming an adjudicator
Western Australia has some of the driest climatic regions in Australia and is prone to bushfire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. The Building...
Building in bushfire prone areas
The Building Commission protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Find a registered building service provider or licensed plumber
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) requires all private swimming and spa pools that contain water that is more than 300mm deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. The requirements for safety...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer

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Announcements

Consumer Protection has issued advice to Pumpkin Patch customers in WA who may be affected by the company’s recent placement into receivership and the imminent closure of the stores. Receiver KordaMentha has advised that the children’s clothing stores will close by February 2017 after clearing stock in a ‘closing down’ sale. Acting Commissioner for Consumer Protection David Hillyard said, while...
Consumer Protection
Media release
23 Nov 2016
Broome former registered builder Dominic John Della Franca (reg. BP12976 & BC12976), trading as Dom Della Constructions, has been fined $20,000 by the Building Services Board for a total of eight allegations of fraudulent and negligent conduct.
Building Commission
Media release
22 Nov 2016
The average cost of unleaded petrol is set to increase by around 8 cents per litre (cpl) to 126.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 November 2016, most BP sites are increasing their ULP price to 131.9 cpl (an increase of 14 cpl). Most Caltex, Caltex Woolworths and Puma sites are increasing their ULP price...
Consumer Protection
Media release
21 Nov 2016
Building company Pacific Modular Pty Ltd (reg. BC14434) has been fined $3,500 by the Building Services Board for negligent conduct relating to building work it carried out without a valid building permit at a South Hedland property in 2014.
Building Commission
Media release
21 Nov 2016
Consumer Protection is warning about an ‘addiction therapist’ who has advertised his services to WA consumers and has previously been investigated by health authorities in the Northern Territory. Colin Richard Thompson placed an advertisement in The West Australian on 16 November 2016 announcing that he was now in Perth and offering a cure for people’s addiction to smoking, gambling and alcohol...
Consumer Protection
Media release
18 Nov 2016
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 129.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 November 2016, most Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 15 cpl). Most BP sites are increasing their ULP price to 132.9 cpl, most...
Consumer Protection
Media release
14 Nov 2016
Kalbarri man Peter John Barry Ikin , trading as Cape York Connections , has been successfully prosecuted by the Building Commissioner for carrying out unregistered painting work at eight Mid West properties between December 2013 and June 2015.
Building Commission
Media release
14 Nov 2016
Aboriginal consumers, who are regarded as vulnerable targets for unscrupulous salespeople, are being advised ‘it’s ok to walk away’ as part of an education campaign by Consumer Protection. Acting Commissioner for Consumer Protection David Hillyard said one aim of the campaign is to make Aboriginal consumers aware of their consumer rights and have the confidence to say no. “We hope to embolden...
Consumer Protection
Media release
10 Nov 2016
Osborne Park builder, Adam Bryce Thistlethwaite (reg. BP66814 & BC66814), trading as Starboard Side Construction Pty Ltd , has been fined by the State Administrative Tribunal (SAT) for engaging in negligent conduct that adversely affected a neighbouring property.
Building Commission
Media release
09 Nov 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 November 2016, most Caltex sites are increasing their ULP price to 135.9 cpl (an increase of 18 cpl). Most United sites are increasing their ULP price to 134.7 cpl, most BP,...
Consumer Protection
Media release
07 Nov 2016

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