Consumer

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Please be aware that due to essential network maintenance being performed by Western Power, some of our web services may become intermittently unavailable from 7.00am on Sunday, 21 January 2018 and throughout the day. We apologise for any inconvenience this may cause.

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What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. The Building Commission has a responsibility to ensure that consumers have confidence in the building,...
Building or renovating your home
Adjudication The claim A claimant can be a person, body or organisation that presents a payment claim in the event of a payment dispute. The claimant can be: a contractor claiming against a principal; a subcontractor claiming against a contractor; or a supplier of goods claiming against a...
Information on the Construction Contracts Act
As part of its function, the Building Commission provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building service and home building contract complaints
The Building Commission is committed to maintaining collaborative engagement with the building and construction industry on broad policy and procedural matters likely to affect the industry. The Building Commission Advisory Committee (BCAC) is an advisory forum that comprises all occupational and...
Committees
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Building Commission Boards and committees: Building Commission Advisory Committee Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by the Building Commission 6 Star Committee
Boards and committees
Western Australia’s Building Commission oversees the regulation of building, painting, building surveying and plumbing services. With all these regulatory functions focused within a single agency, our industry and consumers benefit from a more consistent and efficient service. The Building Services...
About the Building Commission

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Announcements

An Energy Safety review has confirmed that Western Power has met the requirements of an Order issued in September 2009 to make its rural wood distribution poles safe and to develop a sound management plan for their maintenance. Read the rest of the media statement . The report summarising the findings can be found under Audit Reviews .
EnergySafety
Media release
22 Jun 2016
Dianella unregistered builder Silvano Rossi, trading as Deluxe Bathrooms, has been prosecuted by the Building Commissioner for registration and contractual offences he committed in contracting for and carrying out home building work at a Cottesloe property between March and September 2013.
Building Commission
Media release
13 Jun 2016
Rockingham builder Gary Alan Cramphorn (reg. BC10775 & BP10775), trading as Xtra Construction, has been ordered by the State Administrative Tribunal (SAT) to pay a fine of $20,000 and costs of $3,200 as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
13 Jun 2016
Consumer Protection is warning newlyweds and other people organising special events to avoid using a Perth photographer and videographer due to issues of non-delivery. Fifteen customers of Amir Mohammad, trading as Enchanted Films, have lodged complaints against the photographer/videographer who has failed to deliver images within a reasonable time, or timeframe specified, as required by the...
Consumer Protection
Media release
09 Jun 2016
The average cost of unleaded petrol is set to increase by around 13 cents per litre ( cpl ) to 129.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 June 2016, most Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 18 cpl ). Most Caltex and Puma sites are increasing their ULP price to 132.9...
Consumer Protection
Media release
06 Jun 2016
An offer to buy new and used items, advertised in several WA newspapers, has been identified as a scam after being reported to Consumer Protection. The large colourful advert offered readers of papers such as the Bunbury Herald, South West Times and Busselton & Dunsborough Times the chance to sell ‘merchandise or product’ and listed a huge variety of items that would be accepted; from pets...
Consumer Protection
Alert
03 Jun 2016
It has been more than five years since the Australian Consumer Law commenced (1 January 2011) but our interaction with the WA community frequently highlights that some people are not aware of the automatic legal rights consumers have when buying goods and services. When you buy a product or service from a business you are entitled to ‘ consumer guarantees’ that your purchase is: of acceptable...
Consumer Protection
Department News
03 Jun 2016
The licence of a Subiaco real estate agent has been suspended for nine months by the State Administrative Tribunal (SAT) after funds from the agency’s trust account were indirectly used to pay a tax debt. Zinzan (WA) Pty Ltd, trading as WA Prestige Properties, and sole Director and licensee Ian Hugh Sargent were reprimanded by the SAT, with the nine month suspension beginning today (1 June 2016...
Consumer Protection
Media release
01 Jun 2016
Consumer fraud prevention, product safety inspections and price checks are some of things that will be happening when Consumer Protection visits Norseman and Esperance from tomorrow. Senior Regional Officer for the Goldfields Ivo da Silva will be heading from his usual base in Kalgoorlie to Norseman and Esperance 1-3 June 2016. “I’ll be going door to door but unlike a salesperson I’ll be offering...
Consumer Protection
Media release
31 May 2016
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 129.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 May 2016, most Caltex and Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 22 cpl). Most Puma sites are increasing their ULP price to 132.9 cpl...
Consumer Protection
Media release
30 May 2016

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