Consumer

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Residential Parks Residential parks provide sites upon which relocatable homes are placed. Residents either rent a home and a site, or rent a site only and own the home on the site. The home may be a caravan, cabin, park home or motor home. Whether you own the home or not, park living always...
Specialised accommodation
Residential aged care facilities provide accommodation and care ranging from low to high level care. The Seniors housing guide has general information available on aged care. Many of these care facilities are regulated by the Federal Government and entry is based on your care needs, as determined...
Specialised accommodation
Many people prefer to stay in their home and maintain their independence as they age. Staying at home in the environment you know, with familiar neighbours, shops and other facilities may be a good option, but sometimes you might need assistance to remain at home. The help to stay in your home fact...
Your own home
An RCD can save lives. RCDs will prevent electrocution by cutting the power to a circuit in the event of earth leakage. Following are descriptions and images of devices including RCDs, circuit breakers, combination RCD and circuit breaker, portable RCDs, and powerpoint RCDs. RCDs [scald=512:...
Residual current devices (RCDs)
Some people choose to sell their home and 'down size' by buying a unit or apartment, which are often strata titled. A strata title is a certificate of title for a lot and a share in the common property in a strata scheme set up under the Strata Titles Act 1985 . The strata scheme dictates what you...
Your own home
Ancillary accommodation or a 'granny flat' on an existing property can be a convenient and cost effective option for some people. It can allow families to use their existing land and provide close access whilst still ensuring independence. Granny flats may be an extension to the home or a separate...
Your own home
You may be living in a home you own or have a mortgage on, but wish to sell and buy or build another one. This might be because you want a smaller garden, to downsize your house or you want to change location. Downsizing can provide many benefits: You can buy a newer home which incorporates...
Your own home
If you sign a residence contract, and you change your mind within seven working days of the date of the contract, you can terminate the contract without penalty. This is called the ‘cooling off’ period. If the manager or person representing the retirement village does not give you the required pre-...
Contracts
Before moving into a retirement village, you will be presented with several documents . These can be lengthy and quite daunting. It is critical you read and understand the documents – especially the contract. If you decide to enter into the contract, it will generally be legally binding for both...
Contracts
As retirement villages vary greatly in the types of accommodation and in the services provided, it is important to carefully consider how much you can afford to pay. It is essential you read the residence contract to determine exactly what fees will be payable prior to entering the village, during...
Fees and charges

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Announcements

The average price of unleaded petrol (ULP) is set to increase by more than 15 cents per litre (cpl) to 150.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up this public holiday Monday to save money. FuelWatch advises that on Tuesday 4 June 2019, most BP sites are increasing their ULP price to 159.9 cpl (hiking by 29 cpl). Most Caltex sites are increasing their ULP price to 157...
Consumer Protection
Media release
03 Jun 2019
With Commissioner for Consumer Protection David Hillyard In the past few weeks, several major retailers have announced closures and subsequent closing down sales. Many of us find the promise of major sale savings too tempting to pass up, and while they can be a great opportunity to bag a bargain, it’s important to consider what it means when it comes to warranties and guarantees, or your return,...
Consumer Protection
Media release
24 May 2019
A Perth builder has been fined $2,000 after constructing a two-storey dwelling near Manjimup, in breach of conditions placed on his registration. Allen Gledhill , of Mount Nasura, has since voluntarily cancelled his building contractor’s registration (BC100541), which limited him to single-storey residential work and industrial sheds. At its May meeting, the Building Services Board heard that Mr...
Building and Energy
Media release
30 May 2019
A Perth car dealership and a salesperson managing the business have been fined $31,500 in total for duping consignors who they were selling vehicles for. PAG (WA) Pty Ltd , trading as Xoticar of Welshpool and Mr Zeljko Grujin each pleaded guilty to a total of seven contraventions of the Motor Vehicle Dealers Act (MVDA) and two breaches of the Australian Consumer Law (ACL) at the Perth Magistrates...
Consumer Protection
Media release
30 May 2019
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 155 cpl tomorrow (28 May 2019), so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 May 2019, most BP, Caltex, Caltex Woolworths and 7-Eleven sites are increasing their ULP price to 161.9 cpl (increasing by between 25 cpl to 30 cpl). Most Puma...
Consumer Protection
Media release
27 May 2019
Properties for sale or rent Under the Electricity Regulations 1947 all residential premises sold, rented or hired must have all socket outlets and lighting final sub-circuits protected by at least 2 RCDs. It is also essential to ensure that there are no more than 3 final sub-circuits per RCD and the lighting circuits (if 2 or more) are separated over the RCDs. Further details appear in the...
Building and Energy
Department News
27 May 2019
With Commissioner for Consumer Protection David Hillyard Are your airbags safe? Car owners across Western Australia are reminded to check whether they have faulty Takata airbags as the Department of Transport exercises its powers to cancel vehicle licences if owners do not respond to notices to replace deadly Alpha airbags. Quarterly recall figures show that around 2.8 million faulty Takata...
Consumer Protection
Media release
16 May 2019
A bikini business ended up in deep water and was fined $30,000 after Consumer Protection prosecuted the online swimwear seller for misleading customers about refund and returns rights. Frankii Swim Pty Ltd must also pay costs of $546.30 after a sentencing hearing at the Perth Magistrates Court on 17 May 2019, for three breaches of the Australian Consumer Law. The charges for false and misleading...
Consumer Protection
Media release
23 May 2019
The State Government has approved an extra four hours of trading for general retail shops in metropolitan Perth on both Western Australia Day and the Queen’s Birthday public holidays. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 3 June 2019 (Western Australia Day) and Monday, 30 September 2019 (Queen’s Birthday...
Consumer Protection
Media release
21 May 2019
The average price of unleaded petrol is set to increase by over 16 cents per litre (cpl) to 156 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 May 2019, most Coles Express sites are increasing their ULP price to 164.9 cpl (increasing by 26 cpl). Most BP sites are increasing their ULP price to 163.9 cpl, most Caltex...
Consumer Protection
Media release
20 May 2019

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