Consumer

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Registration as an adjudicator falls under the Construction Contracts Act 2004 . (1) The qualifications and experience required by an adjudicator are: (a) a degree from a university or other tertiary institution in Australia in one of the following disciplines or an equivalent qualification from an...
Becoming an adjudicator
Western Australia has some of the driest climatic regions in Australia and is prone to bushfire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. The Building...
Building in bushfire prone areas
The Building Commission protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Find a registered building service provider or licensed plumber
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) requires all private swimming and spa pools that contain water that is more than 300mm deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. The requirements for safety...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. The Building Commission has a responsibility to ensure that consumers have confidence in the building,...
Building or renovating your home
As part of its function, the Building Commission provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building service and home building contract complaints

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Announcements

With Acting Consumer Protection Commissioner David Hillyard Avoid pre-holiday blues – buying travel tips The recent collapse of a Perth travel agent highlighted that some Western Australians were unaware there is no longer a licensing system for travel agents and that the associated compensation scheme does not exist anymore. Global Plus Holidays in Northbridge is now in liquidation. Up until...
Consumer Protection
Department News
02 Sep 2016
Flouting door to door trading laws and offering contracts which restrict consumer rights has cost a solar company $15,000 after being fined by the Perth Magistrates Court on 31 August 2016. Green Engineering Pty Ltd , which operates nationally, was found guilty of failing to comply with provisions of the Australian Consumer Law (ACL) which set out what salespeople must do when they visit...
Consumer Protection
Media release
01 Sep 2016
A tradesman who has taken payments from consumers but failed to complete the work is the subject of a public warning from Consumer Protection. Christopher Stephen Johnson , also known as Christopher Stephen Rexhep and trading as Amazing Concrete Services formerly of Baldivis, has accepted payments totalling almost $38,000 from seven consumers, but has carried out very little work and failed to...
Consumer Protection
Media release
01 Sep 2016
The Building Services Board has fined Willetton building company Build West Pty Ltd (reg. BC10002) $5,000 and its director and nominated supervisor Shaun Middleton (BP37114) $2,500 for negligent conduct and failing to properly manage and supervise its work.
Building Commission
Media release
31 Aug 2016
Wangara builder Jeffrey West (reg. BP101011 & BC100818), the sole trader of Kameleon Homes , no longer holds a builder registration in Western Australia.
Building Commission
Media release
31 Aug 2016
Northbridge builder Joseph Merenda (BP10668) has been fined $5,000 and refused renewal of his building practitioner registration as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
30 Aug 2016
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 121.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 August 2016, most Coles Express and Puma sites are increasing their ULP price to 129.9 cpl (an increase of 30 cpl). Most United sites are increasing their ULP price to 125.7...
Consumer Protection
Media release
29 Aug 2016
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 122.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 August 2016, most Puma and Caltex sites are increasing their ULP price to 129.9 cpl (an increase of 31 cpl by Puma and 27 cpl by Caltex). Most Caltex Woolworths sites are...
Consumer Protection
Media release
22 Aug 2016
A man has been fined $3,000 by the Perth Magistrates Court on 19 August 2016 for selling vehicles from an East Victoria Park home without a licence. The 33 year old man, who now lives in Cannington, was granted a spent conviction. He pleaded guilty to buying and selling 30 vehicles between July 2014 and March 2016 by advertising on the Gumtree website. He was ordered to pay costs of $432.70...
Consumer Protection
Media release
22 Aug 2016
With Acting Commissioner for Consumer Protection David Hillyard It’s now easier for you to check whether your consumer goods are safe thanks to the new Product Safety Australia website www.productsafety.gov.au , which I would urge you to add to your favourites and make use of. There were 670 recalls across the country in the last financial year compared to 596 in the previous financial year. The...
Consumer Protection
Department News
18 Aug 2016

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