Consumer

Topics

For specific advice about termite protection for a proposed new home you may contact the building surveyor at your local council, your builder or architect, or a licensed pest control professional. Advice about all types of pesticide treatments can be obtained from the Pesticide Safety Section of...
Termites and pests
Whichever system is selected for the prevention or early detection of termites, it is important that inspections are carried out regularly. You should inspect your property every six months for any obvious signs of infestation. Consumer Protection also recommends that you arrange for an inspection...
Termites and pests
Alternative termite control methods now fall into four broad categories - physical barriers, chemical barriers, resistant materials and design for early detection. Physical barriers Various forms of metal mesh barriers. Specially graded granite chips. Exposed concrete floor slab constructed as a...
Termites and pests
When you get a builder to construct your new home, you will be presented with a range of measures that can be taken against possible damage by termites (white ants). Modified standards In the past, most new homes were protected by spraying the sand pad with organochlorine chemicals. However,...
Termites and pests
Boarding or lodging is when you pay for a room, or room and meals, but you are not renting the entire premises. It can include arrangements where the owner lives on the property and is renting out rooms; situations where you sub-let a room in a house; and living in lodging houses. Boarders and...
Renting
Renting is when an owner of a home lets a tenant live in the home, in exchange for money (rent). People choose to rent for numerous reasons. When looking for a property to rent, shop around and avoid rash decisions. Think carefully about whether the property meets your needs. These needs might...
Renting
Residential Parks Residential parks provide sites upon which relocatable homes are placed. Residents either rent a home and a site, or rent a site only and own the home on the site. The home may be a caravan, cabin, park home or motor home. Whether you own the home or not, park living always...
Specialised accommodation
Residential aged care facilities provide accommodation and care ranging from low to high level care. The Seniors housing guide has general information available on aged care. Many of these care facilities are regulated by the Federal Government and entry is based on your care needs, as determined...
Specialised accommodation
Many people prefer to stay in their home and maintain their independence as they age. Staying at home in the environment you know, with familiar neighbours, shops and other facilities may be a good option, but sometimes you might need assistance to remain at home. The help to stay in your home fact...
Your own home
An RCD can save lives. RCDs will prevent electrocution by cutting the power to a circuit in the event of earth leakage. Following are descriptions and images of devices including RCDs, circuit breakers, combination RCD and circuit breaker, portable RCDs, and powerpoint RCDs. RCDs [scald=512:...
Residual current devices (RCDs)

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Publications

13 February 2023 current version Application for demolition permit
Building and Energy
Form – application
20 Feb 2023
14 April 2021 current version Certificate of design compliance
Building and Energy
Form – application
30 Apr 2021
8 March 2019 current version Application for building permit – uncertified
Building and Energy
Form – application
23 May 2019
8 March 2019 current version – Application for building permit – certified
Building and Energy
Form – application
23 May 2019
If you’re thinking about purchasing a new or used car, there are a few things you should consider first, before you drive away with your new set of wheels. ☑ Decide if you are going to buy a new or...
Consumer Protection
Fact sheet
18 Jun 2024
Did you know the Department of Commerce can provide your business with information and advice on trading, employment and safety at work? Use this checklist to help identify where the department may...
Corporate
Checklist
27 May 2014
Supporting a safe, fair and responsible future for the Western Australian community, industry and resources sector.
Corporate
Plans
10 May 2021
Corporate
Information
27 May 2014
The department uses the compliance strategy as a framework for developing compliance programs across the breadth of its responsibilities.
Corporate
Information
29 May 2014
This Code outlines the standards of behaviour and conduct for the Department of Energy, Mines, Industry Regulation and Safety, and its employees.
Corporate
Code of conduct
04 Dec 2023

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Announcements

PLUMBERS LICENSING BOARD – MEDIA STATEMENT Western Australia’s plumbing regulator is reminding consumers that plumbing work on water supply, sanitation and drainage must be carried out by licensed plumbers. The Plumbers Licensing Board has warned that incorrect or uncertified plumbing work can cause property damage and compromise public health and safety. The warning was issued by the Board...
Building and Energy
Media release
28 Jul 2022
Rockingham real estate agency and licensee fined a total of $23,000 Inaccuracies in trust account records and tenancy bonds lodged too late Warning to agents to ensure trust account accuracy and timely bond lodgements A Rockingham real estate agency and its licensee have been fined a total of $23,000 by the State Administrative Tribunal (SAT) for failing to lodge tenancy bonds with the Bond...
Consumer Protection
Media release
27 Jul 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 27 July 2022), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre (cpl) to 186.5 cpl. Ampol, Caltex Woolworths and Coles Express hiking by up to 44 cpl up to 199.9 cpl; 7-Eleven up to 195...
Consumer Protection
Media release
26 Jul 2022
Further to the Government’s commitment to ensure consumers have resources to navigate the challenges in the building industry right now, Building and Energy has produced a short video as part of its education campaign. The video helps to explain the reasons for the current market conditions and what protections are in place to help. Watch the video here Other information available includes: A...
Building and Energy
Department News
25 Jul 2022
Moving house is widely considered to be one of life’s most stressful events, so we always urge consumers to choose their removalist carefully to avoid any extra drama on the day. Consumer Protection has recently received a growing number of complaints about the conduct of removalists advertising on social media. Initially the trader quotes an hourly rate and requests a small deposit, however upon...
Consumer Protection
Media release
21 Jul 2022
Puppies not delivered on agreed dates and deposits not returned Seven WA consumers still waiting for their money back after cancelling orders Consumers urged to buy existing puppies and not rely on breeding programs A consumer alert has been issued relating to the failure of a dog breeder to deliver within an agreed time and provide refunds requested by numerous customers. Consumer Protection has...
Consumer Protection
Media release
21 Jul 2022
Land valuer fined $4,000 for failing to meet accepted industry standards Inaccurate valuations have implications for buyers, sellers and tax purposes Maintaining standards is vital in upholding community confidence in the industry An Applecross land valuer has been reprimanded and fined $4,000 by the State Administrative Tribunal for failing to maintain basic industry standards when preparing...
Consumer Protection
Media release
20 Jul 2022
Investment, particularly cryptocurrency, scams make up almost half of losses in 2022 $4.1 million dollars were conned out of 71 WA investors so far this year Potential investors urged to first seek professional advice from a licensed advisor Investment scams mostly involving cryptocurrencies are driving a surge in losses reported by WA victims to record levels in 2022. These scams now represent...
Consumer Protection
Media release
18 Jul 2022
Babies can spend up to 17 hours a day sleeping, so it’s vital to ensure the place where they spend all this time resting is as safe as possible. As the range of infant sleeping products available in the Australian market continues to grow, leading medical and injury prevention experts, industry and regulators have developed a new best practice guide for the design of safe infant sleeping...
Consumer Protection
Media release
14 Jul 2022
Home owners left with defective, incomplete and unauthorised building work No nominated supervisor or building permits for some of the work $3,000 fine for breaches of WA’s builder registration laws The Building Services Board has fined a Success building company $3,000 for carrying out unauthorised, defective and inadequately supervised work during an outdoor renovation project in Stirling. The...
Building and Energy
Media release
14 Jul 2022

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