Consumer

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Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
General information The Building Regulations 2012 (the Regulations) requires all private swimming and spa pools that contain water that is more than 300mm deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. In Western...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. Building and Energy has a responsibility to ensure that consumers have confidence in the building, building...
Building or renovating your home
As part of its function, Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building service and home building contract complaints
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Boards and committees: Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by Building and Energy 6 Star Committee
Boards and committees

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Announcements

A tree lopper has been fined $6,000 and ordered to pay costs of $887 by the Perth Magistrates Court for breaching his customers’ consumer rights to a cooling off period. Mitchell Craig Grisbrook of Connolly, trading as Elite Trees , today pleaded guilty to four charges of failing to comply with laws related to unsolicited consumer agreements involving two home owners. In January 2017 a...
Consumer Protection
Media release
07 Dec 2018
A spike in reports of Western Australians losing money to the tax debt scam has prompted Consumer Protection to issue an alert in an effort to reduce the mounting losses. So far this year, 21 victims have reported to WA ScamNet losing a total of $78,250 with 11 victims losing $38,800 just last month. The highest single loss was $10,200. Most were ordered to pay their supposed tax debt by...
Consumer Protection
Media release
06 Dec 2018
Whether you have been renting a home for many years or are just about to jump into the rental market for the first time, it’s important to be aware of your rights and responsibilities. Residential tenancy matters make up a large part of the work we do at Consumer Protection. Our contact centre refers more than 100 calls from tenants each week to our Property Industries team for assistance. Part...
Consumer Protection
Media release
22 Nov 2018
A former Myaree builder has been fined $10,000 by the State Administrative Tribunal for failing to properly manage and supervise three projects with a combined contract value of almost $2 million. Geoffrey Ian Britton (BP11802, expired) – the nominated supervisor of Avon Dream Pty Ltd (BC14034, expired), trading as Econstruct – accepted the Building Services Board’s allegations, which included...
Building and Energy
Media release
04 Dec 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 141.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 December 2018, most Coles Express sites are increasing their ULP price to 149.9 cpl (hiking by 30 cpl). Most BP sites are increasing their ULP price to 145.9 cpl, most Caltex...
Consumer Protection
Media release
03 Dec 2018
Geraldton consumers will enjoy extra hours of shopping on a permanent basis. In response to the recent provision of fresh information by the City of Greater Geraldton, the Minister for Commerce and Industrial Relations Bill Johnston reviewed his decision to approve extended retail trading hours in Geraldton. On 28 November 2018, the Minister informed the Council that, having assessed the material...
Consumer Protection
Media release
29 Nov 2018
Consumer Protection has charged two tree loppers with breaching the Australian Consumer Law. Sean Robert Weinthal of Wanneroo faces nine charges including failure to comply with laws related to unsolicited consumer agreements and failure to provide information about his identity and street address. Mr Weinthal’s nephew Mitchell Craig Grisbrook of Connolly faces five charges including failure to...
Consumer Protection
Media release
29 Nov 2018
With warmer weather on the way, West Australians are reminded that pools with water deeper than 30cm must have complying safety barriers to prevent child drownings. This was one of the key messages the Building and Energy division jointly shared with Consumer Protection at the bi-annual WA Pool Spa Outdoor Living Expo held on 8 and 9 September 2018 at the Claremont Showground. Our attendance at...
Building and Energy
Department News
28 Nov 2018
A building surveying company and its director have been fined a total of $7,500 by the State Administrative Tribunal (SAT) after certifying plans that resulted in a non-complying swimming pool barrier at a home in Iluka. Western Australia Building Certifiers and Assessors Pty Ltd (WABCA), a registered building surveying contractor (BSC226) based in East Victoria Park, and its sole director, John...
Building and Energy
Media release
27 Nov 2018
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 145.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 November 2018, most Caltex Woolworths, Caltex, 7-Eleven and Coles Express sites are increasing their ULP price to 149.9 cpl (increasing by between 23.4 cpl and 27.6 cpl). Most...
Consumer Protection
Media release
26 Nov 2018

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