Consumer

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Building and Energy protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Licensing search
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) require all private swimming, spa, and portable pools that contain water that is more than 300mm (30cm) deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. This webpage...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
New! Building and Energy's Top 10 tips: Choosing a builder and signing a home building contract Translations – Building and Energy's Top 10 tips: Choosing a builder and signing a home building contract Available in Chinese Simplified (Mandarin), Vietnamese, Korean, Arabic, Chinese Traditional (...
Building or renovating your home
As part of its function, Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building complaints
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Boards and committees: Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by Building and Energy 6 Star Committee
Boards and committees

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Announcements

Seeking feedback on proposed funeral pricing rules for WA Price to be displayed upfront, clearer and more transparent for funeral organisers Aim is to stamp out misleading practices at a distressing time for those who have lost a loved one Confusion over the true cost of funerals will be targeted by proposed regulations being put forward by the McGowan Government as part of the current reform of...
Consumer Protection
Media release
17 Mar 2022
With discussion in the community about possible inflation and interest rate rises, many people will be looking at ways to save money to balance the family budget. One way to save money while grocery shopping is using unit pricing, which shows consumers not just the cost of a product, but what the value of that product is as a cost per standard unit of measurement. Large grocery stores and some...
Consumer Protection
Media release
17 Mar 2022
New powers to enforce WA’s anti-ticket scalping laws Consumer Protection can now issue infringement notices to offenders Higher penalties apply if law breakers prosecuted through the courts New regulations under WA’s ticket scalping laws will give Consumer Protection the power to issue infringement notices to people identified as re-selling concert and event tickets at a mark-up that is greater...
Consumer Protection
Media release
17 Mar 2022
Terms of short-term stay contracts ruled unfair as they strongly favoured the landlord Renters faced heavy financial penalties for minor breaches of the unfair terms Holiday and short-stay accommodation providers urged to review their contracts The Supreme Court has ordered a Perth property manager to stop using short-stay accommodation contracts which contain terms declared to be unfair under...
Consumer Protection
Media release
10 Mar 2022
If you’ve ever left a shop wondering whether you have been charged the right amount, then it’s worth knowing that price scanning is an area monitored by Consumer Protection. Each week our team of compliance officers visit shops across the Perth metropolitan area to investigate whether prices advertised on store shelves match the amounts customers are charged when the goods are scanned at the...
Consumer Protection
Media release
09 Mar 2022
Vehicle sold after odometer reduced by more than 150,000 kilometres Profit on sale doubled due to fake odometer reading Odometer wind backs ‘the ultimate deception’ of vehicle buyers A dramatic reduction of a vehicle’s odometer reading prior to sale has been described by a Perth magistrate as ‘brazen and egregious’ with the seller being fined $2,000 for deception. Vishvender Tejpal Singh of...
Consumer Protection
Media release
09 Mar 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 9 March 2022), the average price of regular unleaded petrol (ULP) will increase by over 29 cents...
Consumer Protection
Media release
08 Mar 2022
Almost 50 complaints received about Perth concrete company Joint warning from Building and Energy and Consumer Protection Consumers are urged not to do business with Perth-based concreting company Antique Asset Pty Ltd , which trades as Antique Asset Concrete ( AAC ) with Sergio Demali as the sole director and company secretary. The warning from WA’s building industry regulator, Building and...
Building and Energy / Consumer Protection
Media release
08 Mar 2022
Detailed eligibility criteria updated for Level 1 and 2 small business grant programs Periods of reduced turnover shortened to deliver assistance sooner for Level 1 and Level 2 COVID-19 Business Assistance Packages Applications to open March 10 for the Small Business Rental Relief Package and March 17 for the Small Business Hardship Fund The McGowan Government has worked with industry to bring...
Consumer Protection
Media release
04 Mar 2022
Important travel advice for consumers with WA’s border re-opening Check terms and conditions such as cancellation policies before booking Flexible arrangements recommended even if it means paying more With Western Australia’s border re-opening, Consumer Protection is advising holidaymakers to ‘Unpack the T&Cs’ before they make travel bookings for long-awaited trips or family reunions...
Consumer Protection
Media release
03 Mar 2022

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