Consumer

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A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. Building and Energy has a responsibility to ensure that consumers have confidence in the building, building...
Building or renovating your home
As part of its function, Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building service and home building contract complaints
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Boards and committees: Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by Building and Energy 6 Star Committee
Boards and committees

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Announcements

Consumer Protection has issued on-the-spot fines to four fuel retailers in Perth and Albany after they breached laws relating to fuel pricing. Each were issued infringement notices of $1,000 with two service stations overcharging and two others displaying the wrong price prior to the 6am changeover. An Albany fuel retailer had overcharged 2.4 cents per litre (cpl) for ULP for more than seven...
Consumer Protection
Media release
12 Feb 2019
The average price of unleaded petrol is set to increase by over 21 cents per litre (cpl) to 138.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 February 2019, most Coles Express sites are increasing their ULP price to 145.9 cpl (increasing by 31 cpl). Most Caltex Woolworths sites are increasing their ULP price to 144.9...
Consumer Protection
Media release
11 Feb 2019
Lodging bonds late has resulted in a Busselton real estate agency being convicted and receiving a total of $3,500 in a fine and Court costs. Geographe Real Estate Pty Ltd , trading as LJ Hooker Geographe Bay , was convicted, fined $2,000 and ordered to pay costs of $1,500 by the Busselton Magistrates Court on 6 February 2019 after pleading guilty to two charges of failing to lodge bonds with the...
Consumer Protection
Media release
08 Feb 2019
A Port Hedland real estate agency and its director have been fined a total of $4,000 by the State Administrative Tribunal (SAT) for misconduct relating to its property management services. The agency Real Estate Property Shop Network Pty Ltd was reprimanded and fined $3,000 for misconduct in relation to property management services, including making incorrect withdrawals from its trust account...
Consumer Protection
Media release
07 Feb 2019
Planning a trip and looking for someone to take care of the pets and water the plants? If you’re thinking about engaging a house or pet sitting agency, it’s important to understand the how-tos of hiring a sitter. The risks of hiring a dodgy house sitter were all too real for a Perth couple who returned from a five-week holiday to find the woman hired to stay with their dog had robbed them of...
Consumer Protection
Media release
31 Jan 2019
The New Year is off to a bad start for scam losses with 86 victims in WA losing $1.81 million in the first month of 2019. This follows the release last week of the 2018 annual scam report which showed 569 victims losing a total of $10.7 million over the year, a substantial increase from the previous year. Individual losses for January 2019 reported to WA ScamNet included a romance scam victim who...
Consumer Protection
Media release
07 Feb 2019
Consumer Protection and the Department of Communities are joining forces to target landlords who fail to lodge tenancy bonds that were provided through a rental assistance program. Under the Bond Assistance Loan Scheme offered by the Department of Communities, eligible Western Australians can apply for an no interest and fee free loan to cover ingoing property costs (including all or part of the...
Consumer Protection
Media release
06 Feb 2019
A Mandurah electrician has pleaded guilty to breaching electricity regulations by failing to install a crucial safety component at a building site, which could have resulted in a fatal electric shock. Dale Eric Subke of Coodanup is a licensed electrician (EW159776) and a director of Subke Pty Ltd , trading as Dalectrix (EC9256). On February 1, Mandurah Magistrates Court fined Mr Subke $4,500 and...
Building and Energy
Media release
05 Feb 2019
The average price of unleaded petrol is set to increase by over 21 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 February 2019, most Coles Express, all 7-Eleven, most Caltex and Caltex Woolworths sites are increasing their ULP price to 142.9 cpl (increasing by between 28 and 32 cpl). Most...
Consumer Protection
Media release
04 Feb 2019
Recent reports from Perth home owners about bogus door-to-door sellers are a good reminder to make sure you know your rights when a salesperson knocks. In the past few weeks, people have told us about visits from door-to-door water testers who give the impression they are from the Government and make false claims about water quality, but are really sellers of water filtration systems. Under the...
Consumer Protection
Media release
24 Jan 2019

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