Consumer

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Plumbing regulation reforms – what work can homeowners now do? Changes to Western Australia’s plumbing rules came into effect on 10 February 2024, with further reforms to roll out in 2025. The general public is now allowed to carry out certain basic plumbing tasks at their homes. A homeowner or...
Having plumbing work done
The Building Regulations 2012 (the Regulations) require all private swimming, spa, and portable pools that contain water that is more than 300mm (30cm) deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. This webpage...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
New! Building and Energy's Top 10 tips: Choosing a builder and signing a home building contract Translations – Building and Energy's Top 10 tips: Choosing a builder and signing a home building contract Available in Chinese Simplified (Mandarin), Vietnamese, Korean, Arabic, Chinese Traditional (...
Building or renovating your home
As part of its function, Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building complaints
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Boards and committees: Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by Building and Energy 6 Star Committee
Boards and committees

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Announcements

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 10 August 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 181.3 cpl. Coles Express and Ampol hiking between 37-42 cpl up to 195.9 cpl; Puma up to 195.7 cpl; BP up to 191...
Consumer Protection
Media release
09 Aug 2022
Investigation into tickets allegedly sold for more than the allowed 110 per cent. Viagogo urged to do more to prevent illegal ticket sales on their website. Evidence that some tickets on Viagogo are at least double the original price. Consumer Protection is investigating ticket re-selling website Viagogo for possible breaches of WA’s anti-scalping laws and is alerting WA ticket buyers. The...
Consumer Protection
Media release
05 Aug 2022
Finding the right mechanic to fix or service your car can be a daunting prospect, as some consumers may worry about being overcharged or even quoted for work that’s not needed. There’s also the risk that if the vehicle repairer doesn’t do the job properly, they could be putting yourself, your passengers and other road-users at risk. That’s why it’s important to do your homework before choosing a...
Consumer Protection
Media release
04 Aug 2022
Pilbara tradesman falsely presented himself as a licensed electrical contractor Signed off on electrical safety certificates without being authorised to do so Home and business owners can do a fast online search to verify electrical licences WA’s energy safety regulator is urging consumers to use its online licence search to verify that businesses they engage to carry out electrical installing...
Building and Energy
Media release
03 Aug 2022
Winners of 2022 WA Consumer Protection Awards announced The awards recognise individuals and groups whose work advances protecting consumer rights in the community A tenancy advocate and financial counsellor, a domestic violence support group, a child safety program and media stories about funeral insurance were the winners of the 2022 Consumer Protection Awards. The winners were announced during...
Consumer Protection
Media release
02 Aug 2022
Retirement village law reform to make village life fairer and easierGovernment proposes wide-ranging reforms to retirement village laws in WA Law changes will make retirement village living fairer and easier for seniors A 12-month limit to the payment of exit entitlements will be introduced A revamp of laws regulating retirement villages in Western Australia is planned with the McGowan Government...
Consumer Protection
Media release
02 Aug 2022
PLUMBERS LICENSING BOARD – MEDIA STATEMENT Western Australia’s plumbing regulator is reminding consumers that plumbing work on water supply, sanitation and drainage must be carried out by licensed plumbers. The Plumbers Licensing Board has warned that incorrect or uncertified plumbing work can cause property damage and compromise public health and safety. The warning was issued by the Board...
Building and Energy
Media release
28 Jul 2022
Rockingham real estate agency and licensee fined a total of $23,000 Inaccuracies in trust account records and tenancy bonds lodged too late Warning to agents to ensure trust account accuracy and timely bond lodgements A Rockingham real estate agency and its licensee have been fined a total of $23,000 by the State Administrative Tribunal (SAT) for failing to lodge tenancy bonds with the Bond...
Consumer Protection
Media release
27 Jul 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 27 July 2022), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre (cpl) to 186.5 cpl. Ampol, Caltex Woolworths and Coles Express hiking by up to 44 cpl up to 199.9 cpl; 7-Eleven up to 195...
Consumer Protection
Media release
26 Jul 2022
Further to the Government’s commitment to ensure consumers have resources to navigate the challenges in the building industry right now, Building and Energy has produced a short video as part of its education campaign. The video helps to explain the reasons for the current market conditions and what protections are in place to help. Watch the video here Other information available includes: A...
Building and Energy
Department News
25 Jul 2022

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