Consumer

Topics

Building and Energy protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Licensing search
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) require all private swimming, spa, and portable pools that contain water that is more than 300mm (30cm) deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. This webpage...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
New! Building and Energy's Top 10 tips: Choosing a builder and signing a home building contract Translations – Building and Energy's Top 10 tips: Choosing a builder and signing a home building contract Available in Chinese Simplified (Mandarin), Vietnamese, Korean, Arabic, Chinese Traditional (...
Building or renovating your home
As part of its function, Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building complaints
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Boards and committees: Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by Building and Energy 6 Star Committee
Boards and committees

Pages

Announcements

Eco Sheds and Homes customers paid $382,000 but most received nothing Two concrete pads the only work carried out and one shed partially supplied Concrete sub-contractor claims to be owed $35,000 Consumer Protection has raised the alarm over a business that supplies and installs sheds and patios after WA consumers claim $347,000 worth of goods and services were not supplied, or work not carried...
Building and Energy / Consumer Protection
Media release
02 Mar 2022
The State Government has approved four extra hours of trading for general retail shops in the Perth metropolitan area on each of the upcoming public holidays, Labour Day and Easter Monday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 7 March 2022 (Labour Day) and Monday, 18 April 2022 (Easter Monday). The normal...
Consumer Protection
Media release
01 Mar 2022
Building work commenced without a building permit in place Failed to meet deadlines even after an extension was granted Mr Honeybone is no longer a registered building practitioner or contractor A former builder has been fined $4,000 for starting work without a building permit and missing contractual deadlines at a Bouvard property. The Building Services Board found that Darrell John Honeybone (...
Building and Energy
Media release
28 Feb 2022
Home indemnity insurance is compulsory for home building work valued at $20,000 or more Confirm the builder has an HII policy for your project before paying deposits HII offers financial protection for incomplete or defective work in certain situations WA’s building regulator is urging home building clients not pay deposits without seeing evidence that the builder has a home indemnity insurance (...
Building and Energy
Media release
24 Feb 2022
Furniture can look like a playground to young eyes, which is why it is so important for parents and carers to be aware of the dangers and take steps to minimise the risks. Toppling furniture and appliances kill an average of one child every year in Australia, with many others also suffering injuries, including brain damage and broken bones. Here in WA, a one-year-old girl tragically died when a...
Consumer Protection
Media release
23 Feb 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 23 February 2022), the average price of regular unleaded petrol (ULP) will increase by over 25...
Consumer Protection
Media release
22 Feb 2022
Review of association laws to look at reducing the red tape burden Advances in information and communications technology to be considered Association managers and members urged to provide their input into law update The McGowan Government is looking for feedback from members of Western Australia's 20,000 associations and not-for-profit groups with the view to modernise the current laws and reduce...
Consumer Protection
Media release
22 Feb 2022
While there are many success stories of people who’ve met through apps, websites and social media, there are also numerous tales of scam victims left heartbroken and with a financial loss. Sadly, dating and romance scams are on the rise in Australia. In WA last year, 85 victims reported losing $3 million to this type of scam, up from 72 victims losing $2.2 million dollars in 2020. Nationally,...
Consumer Protection
Media release
18 Feb 2022
68 vehicles deemed unfit for sale by automotive inspectors in 2021 Defects mostly related to tyres, windscreens and seatbelts Buyers urged to get a mechanical inspection before purchase Automotive officers from Consumer Protection prevented 68 unroadworthy motor vehicles from being sold in 2021, helping to protect buyers and other road users in WA. Random inspections are regularly carried out at...
Consumer Protection
Media release
17 Feb 2022
People looking for love online are prime targets for scammers WA victims lost almost $3 million in 2021 Check to ensure the online love interest is genuine Consumer Protection warns Western Australians looking for love could be left with a broken heart and an empty bank balance if they fail to spot the signs their online romance is the work of scammers. Would-be scammers are using a broader range...
Consumer Protection
Media release
10 Feb 2022

Pages

Subscribe to Topics
Subscribe to RSS - Consumer