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LP Gas cylinder safety in bush fire prone areas Guidelines on the storage of LP Gas cylinders on properties in bush fire prone areas. LP Gas cylinder safety in bush fire prone areas brochure The guidelines aim to help residents reduce the risks associated with LP Gas cylinders should a fire...
Gas installations
Safe use of gas appliances in public venues This publication will assist event/venue organises and catering vendors to comply with the safety requirements. Guidelines for the safe use of gas appliances in public venues brochure Public venues include convention and exhibition centres, pavilions,...
Gas appliances
The risk Most pools and spas are fitted with water circulating pumps and cleaning equipment powered by electric motors. Faults can occur in these motors or in the motor’s electrical wiring. This can expose bathers to the risk of electric shock. Signs of electric shock include a tingling sensation,...
Electrical installations
August 2018 Changes have been applied by the Federal Government from 1 July 2018, regarding the liability for the goods and services tax (GST). Purchasers of new residential premises and new residential subdivisions, where the transaction is a taxable supply, are now required to withhold the GST...
Buying a property
Information for real estate consumers Consumer Protection have developed a number of publications to assist consumers with real estate transactions. Home buyers Home Buyers Survival Guide Sale by offer and acceptance Buying vacant land Buying land or property off-the-plan Timber pest inspections...
Buying a property
What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
Retailers wishing to trade as a small or special retail shop must apply for a certificate. Small retail shops In part, small retail shops are shops owned by up to six people who operate no more than four retail shops, in which up to 25 people work at any one time (people employed as apprentices are...
Trading hours
Status: CLOSED Monday 27 August 2018. New fitness code published The Fair Trading (Fitness Industry Code) Regulations 2020 (WA) (that contain the new Fitness Industry Code) were published on 29 September 2020. This mandatory code comes into effect on 1 July 2021. Consultation on this review is now...
Consultations
Western Australia's Building Regulations 2012 (the Regulations) sets out the requirements for home-owners to have compliant smoke alarms installed: prior to the sale or transfer of ownership; where a dwelling is rented under a residential tenancy agreement or made available for such rental; and...
Smoke alarm laws
Eggs sold or advertised in Australia as "free range" must have been laid by hens kept in certain conditions as set out by the Free Range Egg Labelling Information Standard introduced in April 2018. 'Free range' means the eggs were laid by hens that: had meaningful and regular access to an outdoor...
Food

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Publications

The McGowan Government has announced improvements to the bush fire policy framework including changes to the Map of Bush Fire Prone Areas for 19 inner metropolitan local governments (from Stirling to...
Building and Energy
Fact sheet
31 Jul 2019
Significant changes to the Retirement Villages 1992 Act (RV Act) were put in place prior to 2016 as a result of the stage one review. Many of these changes focused on providing the consumer with more...
Consumer Protection
Consultations / public comment
01 Aug 2019
The Western Australia guide to standards and tolerances 2019 (the Guide) has been developed for use by builders and building owners as a convenient reference for acceptable standards of workmanship...
Building and Energy
Guide / handbook
30 Jul 2019
Updates to some of the Building Commissioner approved forms have been made in order to align with recent amendments to the Building Regulations 2012 addressing administrative matters around the...
Building and Energy
Bulletin
27 Mar 2019
The Building Amendment Regulations 2019 (the Amendment Regulations) were published in the Government Gazette on 26 March 2019. The Amendment Regulations come into effect on 1 May 2019. The Amendment...
Building and Energy
Bulletin
27 Mar 2019
Consumer Protection (CP) Western Australia’s Facebook page is managed by the CP Media team. We’re real people, not bots, so please be nice to us. By using or accessing our page, you’re agreeing to...
Consumer Protection
Information
09 Jan 2019
Your home is usually your biggest investment, so it's worth doing your research before deciding who will undertake your building project. Undertaking a few practical checks at the start can help...
Building and Energy
Fact sheet
21 Dec 2018
Propped open pool gates and faulty latches are a leading cause of drowning deaths in young children. It only takes seconds for a child to drown, so regularly check that the latch is working and never...
Building and Energy
Fact sheet
20 Dec 2018
The department's annual report for 2017-2018 presents information on its statutory compliance, financial, non-financial and operational performance, in accordance with the requirements of the...
Corporate
Reports
08 Nov 2019
Made under section 67(2A) of the Building Act 2011 (the Act), the Ministerial Order applies to all building permit applications for a Class 1 or Class 10 building or incidental structure.
Building and Energy
Bulletin
21 Nov 2018

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Announcements

A photographer of new-born babies was arrested and has appeared in the Perth Magistrates Court today on six charges of accepting payments from consumers but failing to supply some of the images to parents, an alleged breach of the Australian Consumer Law. An arrest warrant was issued against Melissa Sheed of Aubin Grove after numerous attempts by Consumer Protection to serve her with a court...
Consumer Protection
Media release
18 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by 30 cents per litre (cpl) to 133.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 November 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 43 cpl up to 145.9 cpl; 7-Eleven, BP, Caltex/Ampol and...
Consumer Protection
Media release
17 Nov 2020
They might look harmless, but in the wrong hands (and mouths) button batteries can become child killers. Every week in Australia, 20 children present to an emergency department following exposure to button batteries, with one child a month suffering serious injuries. If swallowed, coin-sized lithium button batteries can lodge in a child’s system and the resulting chemical reaction can cause...
Consumer Protection
Media release
12 Nov 2020
The supervisor of a house construction in Shelley has been fined $5,000 after several areas, including the roof and ceiling, failed to comply with approved plans or building standards. The Building Services Board found that Christopher John Joseph Brereton (BP102223) breached WA’s building registration laws by failing to properly manage and supervise a building service. Mr Brereton was a co-...
Building and Energy
Media release
12 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 November 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, BP, Caltex/Ampol and Coles Express hiking by...
Consumer Protection
Media release
10 Nov 2020
A Mount Lawley real estate agency, its supervising director and two staff members have been reprimanded by the State Administrative Tribunal (SAT) over the failure to lodge three tenancy bonds with the Bond Administrator as well as related irregularities found in the agency’s accounts. Beaufort Nominees Pty Ltd , trading as Michael Johnson & Co and Professionals Michael Johnson & Co at...
Consumer Protection
Media release
05 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 November 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, 7-Eleven, BP, Caltex Woolworths and Coles Express hiking by between...
Consumer Protection
Media release
03 Nov 2020
A child safety campaign has been re-launched highlighting the dangers of portable pools with, on average, one child drowning every year in Australia and many more needing hospital treatment, some left with severe brain injuries. The ‘Don’t Duck Out, Make it SAFE’ summer campaign involves product safety regulators throughout Australia, including Consumer Protection in WA, joining forces with the...
Consumer Protection
Media release
02 Nov 2020
Laws that regulate the sale of motor vehicles on consignment in WA are under review with a ban being considered as one of the options. Consumer Protection has begun consulting the industry and community about the future of these laws, proposing three options: maintaining the status quo; strengthening the consumer safeguards and training requirements; or banning consignment sales altogether. The...
Consumer Protection
Media release
30 Oct 2020
While many Western Australian businesses have re-opened and returned to ‘business as usual’, there are fears some will not survive the financial impact of the COVID-19 coronavirus pandemic. When a business closes its doors, consumers often call Consumer Protection with concerns about money paid for goods or services that are yet to be received, or unspent gift vouchers or credit notes. How...
Consumer Protection
Media release
29 Oct 2020

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