Consumer

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Building and Energy protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Licensing search
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) require all private swimming, spa, and portable pools that contain water that is more than 300mm (30cm) deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. This webpage...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. Building and Energy has a responsibility to ensure that consumers have confidence in the building, building...
Building or renovating your home
As part of its function, Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Plumbing, building service, and home building contract complaints
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Boards and committees: Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by Building and Energy 6 Star Committee
Boards and committees

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Announcements

New laws supporting children’s safety have come into force for tenants who are now allowed to fix furniture to the walls of their rental home and the landlord can only object in limited circumstances. Changes to the Residential Tenancies Act aim to prevent injuries and deaths caused by furniture and electronic equipment such as TVs falling on top of young children. On average since 2001, one...
Consumer Protection
Media release
02 Dec 2019
A mum whose 15-month-old drowned in an unfenced backyard pool has joined Consumer Protection and Royal Life Saving Society WA to launch a start-of-summer pool safety campaign. Royal Life Saving WA CEO, Peter Leaversuch, says the latest National Drowning Report has some tragic statistics: “Last year, there were 16 child drowning deaths and over 200 non-fatal drowning incidents recorded in swimming...
Consumer Protection
Media release
01 Dec 2019
With Commissioner for Consumer Protection David Hillyard Did you know that currently when you build a home in Western Australia, such as a one or two storey house, there are no mandatory inspections during, or at the end of, construction? In a recent social media survey run on Consumer Protection’s Facebook page, 55% of respondents wrongly thought local government WAS required to carry out...
Consumer Protection
Media release
29 Nov 2019
Taking substantial deposits from two consumers and then not starting or finishing the jobs has cost a Kingsley handyman $10,000 in fines after he pleaded guilty in the Perth Magistrates Court on 22 November 2019. Walter Steven Vermeulen , trading as Ratio Design , was fined $8,000 on one charge and $2,000 on a second charge of accepting payment for goods and services but failing to supply them in...
Consumer Protection
Media release
29 Nov 2019
The Building Services Board has fined a Mount Pleasant building practitioner and his company $6,000 in total for starting construction of a two-storey house in Doubleview without the required home indemnity insurance (HII) or building permit. Compass Building Pty Ltd (BC33514, expired) was fined $3,500 for negligence under WA’s building registration laws. The company’s director and nominated...
Building and Energy
Media release
28 Nov 2019
A Perth carpenter has been ordered to pay more than $10,000 in fines, compensation and costs by the Midland Magistrates Court after taking deposits from consumers but failing to do the work. Benjamin Dean McVilly , trading as BDM Carpentry of Caversham, was fined a total of $5,000 on three charges of accepting payments for carpentry materials and installation but failing to supply them, in breach...
Consumer Protection
Media release
28 Nov 2019
A Wangara cabinetmaker has been fined $3,300 and ordered to pay more than $500 in costs after taking a deposit that was six times the maximum allowed. At Joondalup Magistrates Court earlier this month, Micheal Clinton Cockburn (who is also known by the spelling Michael) pleaded guilty to a breach of WA’s home building contract legislation following a prosecution by Building and Energy. The court...
Building and Energy
Media release
27 Nov 2019
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 155.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 November 2019, most branded retailers are hiking their ULP price - Caltex hiking by 30 cpl to 165.9 cpl, BP and Coles Express to 163.9 cpl, Caltex Woolworths, Puma and 7-...
Consumer Protection
Media release
25 Nov 2019
Mistakes made on a property sale contract have resulted in a York real estate agency and its operator being reprimanded and fined a total of $6,000 by the State Administrative Tribunal (SAT). Avon Districts Professionals Pty Ltd , trading as Westerntown & Country.com.au , and supervising agent Nicola Di Giulio were each fined $3,000 and both were ordered to pay $700 in costs for breaching the...
Consumer Protection
Media release
22 Nov 2019
With Commissioner for Consumer Protection David Hillyard Seeing the recent bushfires is horrifying for most of us and we just want to help somehow. But unfortunately scammers see it as an opportunity to impersonate charities, or create fake charities. This can happen online, via social media or website pop-ups, or in person, such as at your front door or on the street. It’s doubly cruel because...
Consumer Protection
Media release
21 Nov 2019

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