Consumer

Announcements

Scammers target parents, pretending to be children needing urgent money Losses from WA victims amount to almost $120,000 Parents urged to verify sender before sending money or credit card details A growing number of victims in WA are falling for a text scam that targets parents who receive desperate messages for help from impostors pretending to be their son or daughter. In the past two months,...
Consumer Protection
Media release
18 Aug 2022
Potential risk to residents or tradespeople accessing the switchboard $25,000 fine for electrical contractor and $5,000 fine for electrical worker Metal meter enclosure not bonded to earth and socket outlet wired incorrectly An electrical contractor and electrician have been fined $25,000 and $5,000 respectively after wiring errors left parts of a Kalamunda property unprotected against electrical...
Building and Energy
Media release
15 Aug 2022
Fake tickets have been detected at Optus Stadium events Warning that scammers will prey on Western Derby fans prior to bouncedown Consumers urged to only buy tickets from the authorised selling agent WA footy fans desperate to buy tickets to tomorrow’s Western Derby at Optus Stadium are being warned about potential scams. There are concerns by stadium management that fake tickets may have been...
Consumer Protection
Media release
12 Aug 2022
Every day across Western Australia there many individuals and organisations fighting for the rights of WA consumers and a number of these outstanding efforts have been recognised in this year’s Consumer Protection Awards. One such person is Mary Martin, who received the 2022 Rona Okely Award for an individual who has given their time, energy and experience for the betterment of others. Through...
Consumer Protection
Media release
10 Aug 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 10 August 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 181.3 cpl. Coles Express and Ampol hiking between 37-42 cpl up to 195.9 cpl; Puma up to 195.7 cpl; BP up to 191...
Consumer Protection
Media release
09 Aug 2022
Investigation into tickets allegedly sold for more than the allowed 110 per cent. Viagogo urged to do more to prevent illegal ticket sales on their website. Evidence that some tickets on Viagogo are at least double the original price. Consumer Protection is investigating ticket re-selling website Viagogo for possible breaches of WA’s anti-scalping laws and is alerting WA ticket buyers. The...
Consumer Protection
Media release
05 Aug 2022
Finding the right mechanic to fix or service your car can be a daunting prospect, as some consumers may worry about being overcharged or even quoted for work that’s not needed. There’s also the risk that if the vehicle repairer doesn’t do the job properly, they could be putting yourself, your passengers and other road-users at risk. That’s why it’s important to do your homework before choosing a...
Consumer Protection
Media release
04 Aug 2022
Pilbara tradesman falsely presented himself as a licensed electrical contractor Signed off on electrical safety certificates without being authorised to do so Home and business owners can do a fast online search to verify electrical licences WA’s energy safety regulator is urging consumers to use its online licence search to verify that businesses they engage to carry out electrical installing...
Building and Energy
Media release
03 Aug 2022
Winners of 2022 WA Consumer Protection Awards announced The awards recognise individuals and groups whose work advances protecting consumer rights in the community A tenancy advocate and financial counsellor, a domestic violence support group, a child safety program and media stories about funeral insurance were the winners of the 2022 Consumer Protection Awards. The winners were announced during...
Consumer Protection
Media release
02 Aug 2022
Retirement village law reform to make village life fairer and easierGovernment proposes wide-ranging reforms to retirement village laws in WA Law changes will make retirement village living fairer and easier for seniors A 12-month limit to the payment of exit entitlements will be introduced A revamp of laws regulating retirement villages in Western Australia is planned with the McGowan Government...
Consumer Protection
Media release
02 Aug 2022

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