Consumer

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The Western Australian Consumer Protection Awards provides an opportunity to reward and recognise the achievements of individuals, non-government organisations, businesses, local governments, journalists and media outlets that have increased awareness of consumer issues, provided support for...
Consumer Protection Awards
The terms and conditions of entering the Consumer Protection Awards
Consumer Protection Awards
Registration as an adjudicator falls under the Construction Contracts Act 2004 . (1) The qualifications and experience required by an adjudicator are: (a) a degree from a university or other tertiary institution in Australia in one of the following disciplines or an equivalent qualification from an...
Becoming an adjudicator
Western Australia has some of the driest climatic regions in Australia and is prone to bush fire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. Building and...
Building in bush fire prone areas
Building and Energy protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Licensing search
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) require all private swimming, spa, and portable pools that contain water that is more than 300mm (30cm) deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. This webpage...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. Building and Energy has a responsibility to ensure that consumers have confidence in the building, building...
Building or renovating your home

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Announcements

A Perth tradesman has pleaded guilty to carrying out work that requires builder registration when he undertook a $40,000 roof and patio project, which also resulted in workmanship issues and months of delays. At Midland Magistrates Court on 11 May 2020, Ross Zedric Newbold of Alfresco Living WA was fined $5,000 and ordered to pay costs of $953.50 for breaching WA’s building registration laws...
Building and Energy
Media release
20 May 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 24 cents per litre (cpl) to 118.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 20 May 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 34 cpl up to 127.9 cpl; 7-Eleven up to 126.9 cpl; Caltex,...
Consumer Protection
Media release
19 May 2020
WA’s Commissioner for Consumer Protection is advising travel-buyers to read terms and conditions very carefully and be wary of ‘pay now/book later’ deals when purchasing holidays during the COVID-19 coronavirus pandemic. Lanie Chopping said that while regional border restrictions continue to ease in Western Australia, interstate and international travel restrictions are a different story and that...
Consumer Protection
Media release
19 May 2020
The McGowan Government has created a free conciliation service to assist renters and landlords reach agreement about coronavirus (COVID-19) related tenancy disputes, without having to go to court. The aim of the Residential Tenancies Mandatory Conciliation Service (RTMCS) is for all sides to reach a fair and achievable solution through informal discussion. Unlike court where a decision is imposed...
Consumer Protection
Media release
18 May 2020
Heating appliances will soon be emerging from hibernation as cooler weather sets in, particularly with many of us working from home this winter. If you are using a gas heater, our colleagues at Building and Energy have issued a timely warning about the dangers of exposure to carbon monoxide, which can leak from faulty, poorly maintained or misused gas appliances. Carbon monoxide is known as the ‘...
Building and Energy / Consumer Protection
Media release
14 May 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 25 cents per litre (cpl) to 115.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 13 May 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 34 cpl up to 125.9 cpl; Puma up to 125.7 cpl; Caltex...
Consumer Protection
Media release
12 May 2020
Consumer Protection has received reports from seven victims of scams where COVID-19 was used in the plot to steal a total of about $68,000. Most were the victims of fake websites, social media pages and advertisements in which COVID-19 was used as an excuse for why their online purchases had not been delivered. A Perth-based Chinese student lost $13,800 when scammers called to report her COVID-19...
Consumer Protection
Media release
12 May 2020
The Supreme Court has overturned the acquittal of a Perth tree lopper and convicted him on six charges of breaking consumer law related to an unsolicited sale after a successful appeal by Consumer Protection. Sean Robert Weinthal , who at the time of the offences was operating under the business name West Coast Trees , was acquitted of the charges by the Perth Magistrates Court in June 2019 but...
Consumer Protection
Media release
07 May 2020
A Palmyra electrician has been fined $20,000 for a potentially deadly wiring error that caused objects at a Connolly home to become live with dangerous levels of electricity, resulting in $3,700 damage to appliances. Licensed electrical worker Dryden Peter Adams (EW150729) was sentenced on 28 April 2020 at Joondalup Magistrates Court after pleading guilty to breaching WA’s electricity licensing...
Building and Energy
Media release
07 May 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 25 cents per litre (cpl) to 111.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 6 May 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 34 cpl up to 121.9 cpl; 7-Eleven, Caltex Woolworths, Caltex...
Consumer Protection
Media release
05 May 2020

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