Consumer

Announcements

With Commissioner for Consumer Protection David Hillyard Winter is coming and we’ve got an important energy safety message to share about gas heaters. You could be putting your health and your family’s health at risk if you don’t follow this advice. Gas heaters are an effective way to keep warm but if they are faulty, poorly maintained or misused they can leak carbon monoxide (CO) gas, which can...
Building and Energy
Media release
09 May 2019
Selling cars without a motor vehicle dealer’s licence has cost a Perth man $5,000 after he was fined by the Perth Magistrates Court in a case brought against him by Consumer Protection. In addition to being fined $5,000, 32-year-old Rainer Puhmas from Innaloo was ordered to pay costs of $525.50 after pleading guilty by letter during the hearing on 3 May 2019. Rainer Puhmas bought 17 cars and sold...
Consumer Protection
Media release
16 May 2019
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 158.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 May 2019, most Caltex and Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 24 to 26 cpl). Most BP sites are increasing their ULP price to 161.9...
Consumer Protection
Media release
13 May 2019
With Commissioner for Consumer Protection David Hillyard Consumer Protection WA and our counterpart agencies across Australia are reminding people with disability of their consumer rights as the National Disability Insurance Scheme (NDIS) continues to roll out. The NDIS brings extensive change for people with disability and for businesses or providers in the scheme. Since the NDIS began its...
Consumer Protection
Media release
02 May 2019
A Malaysian international student studying in Perth has lost $13,782 to a phone scam after she was threatened with having her visa cancelled and being deported. The scammers, pretending to be from the Immigration Department, cold-called her and demanded she pay the money immediately to avoid arrest, instructing her to pay by purchasing Google Play cards at Aldi supermarkets. After purchasing the...
Consumer Protection
Media release
09 May 2019
The average price of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 156.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 May 2019, most Coles Express sites are increasing their ULP price to 165.9 cpl (increasing by 23 cpl). Most BP and Caltex sites are increasing their ULP price to 163.9 cpl,...
Consumer Protection
Media release
06 May 2019
Consumer Protection is warning the WA community not to deal with the seller of food vans and trailers who has accepted more than $70,000 from small business operators but has failed to supply them or provide refunds. Cody Raymond Williams , sole Director of CLC Group Pty Ltd trading as CLC Fabrications (unregistered) , has taken deposits and, in some cases, the full amount from six people who...
Building and Energy / Consumer Protection
Media release
06 May 2019
With Commissioner for Consumer Protection, David Hillyard Families, friends and the rural communities in which they live are mourning the deaths of two boys aged under ten who lost their lives recently in separate quad bike accidents in WA and Tasmania. The tragic accidents occurred on farms and involved rollovers, a common set of circumstances when we look at the statistics. On average, 16...
Consumer Protection
Media release
25 Apr 2019
A photographic business that specialises in taking photos of new-born babies is the subject of a Consumer Protection public warning following complaints about unacceptable delays in supplying the images to parents. Nine complaints have been lodged against Melissa Sheed Photography of Aubin Grove with some of the parents waiting for more than a year to receive the photos of their babies. The...
Consumer Protection
Media release
03 May 2019
A decorative alcohol-fuelled (ethanol) burner exploded in a suburban backyard in Perth’s southern suburbs at the weekend, prompting a reminder to consumers that certain table-top models have been banned. The explosion on Saturday evening 27 April 2019 is believed to have been sparked by a burner being re-fuelled while still lit and injured four people, including a child, who were taken to...
Consumer Protection
Media release
02 May 2019

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