Consumer

Announcements

A Morley real estate agency has been fined a total of $5,000 by the Perth Magistrates Court for lodging three tenancy bonds outside the required timeframe. Vision Equity Pty Ltd ACN 101 207 229 , trading as Xceed Real Estate Management , was also ordered to pay costs of $912 after pleading guilty on 31 August 2018. In May, June and July 2017, the agency lodged the three bond payments with the...
Consumer Protection
Media release
05 Sep 2018
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 148.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 September 2018, most Caltex sites are increasing their ULP price to 152.9 cpl (an increase of 15 cpl). Most BP sites are increasing their ULP price to 151.9 cpl, and most 7-...
Consumer Protection
Media release
03 Sep 2018
Perth home owners are being warned about bogus door to door water testers who give the impression that they are from the Government, but are really sellers of water filtration systems. Several reports have been received about the door knockers, some in high-vis vests, who tell householders they are testing water quality in the area and are persistent in requesting access. The tap water in one...
Consumer Protection
Media release
30 Aug 2018
In the wake of a sudden ceiling collapse at a Thornlie property last week, home owners are reminded to act promptly on warning signs of ceiling stress. The Department of Mines, Industry Regulation and Safety has published a handy guide for home owners about signs of instability in interior gypsum plasterboard ceilings and what action can be taken. “A collapsed ceiling can cause serious injury, as...
Building and Energy
Media release
29 Aug 2018
Clients of a Perth real estate agency which has now closed had more than $220,000 of their money taken from the agent’s trust account resulting in the company being fined $7,500 by the Perth Magistrates Court and ordered to pay costs of $1,237.50. Austpride Pty Ltd (in liquidation) , formerly trading as Real Estate Masters of Cannington, was convicted on 24 August 2018 of 12 charges related to...
Consumer Protection
Media release
29 Aug 2018
Mandurah Homes Pty Ltd (BC11088) and the company’s co-director and nominated supervisor, Todd Andrew Green (BP101468) , have each been fined $5,000 by the Building Services Board for failing to manage and supervise a building service. The findings relate to a two-storey Halls Head property, built by Mandurah Homes between 2015 and 2016. On a windy night in July 2017, a section of the home’s tin...
Building and Energy
Media release
28 Aug 2018
A major investigation by Consumer Protection into an illegal car dealing operation has come to a successful conclusion after a Camillo couple were fined a total of $10,000 by the Perth Magistrates Court for buying and selling vehicles without a licence. The husband Ahmed Mohammed Yas Yas purchased 56 vehicles from private sellers as well as at auction and sold 53 of them, mostly via Gumtree,...
Consumer Protection
Media release
28 Aug 2018
The average price of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 149.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 August 2018, all metropolitan Coles Express sites are increasing their ULP price to 159.9 cpl (a hike of 22 cpl). Most 7-Eleven, BP, Caltex, Caltex Woolworths and Puma sites...
Consumer Protection
Media release
27 Aug 2018
A Broome real estate agent was fined $6,000 by the State Administrative Tribunal (SAT) on 10 August 2018 for failing to properly supervise an employee who had made an unauthorised withdrawal from the agency’s trust account. Anthony J Hutchinson Pty Ltd , trading as Hutchinson Real Estate , was also required to pay $500 in costs after admitting that he failed to exercise due skill, care and...
Consumer Protection
Media release
23 Aug 2018
Consumer Protection regularly reminds consumers in Western Australia about their rights and the regulations in place to protect them, but what happens when you actually need to make a formal complaint about a retailer or business? The first step in the process is always to approach the trader and attempt to get a remedy for the issue. We have a handy checklist on our website to guide you through...
Consumer Protection
Media release
29 Mar 2018

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