Consumer

Announcements

Consumer Protection is urging tenants and landlords in WA to check for unclaimed bond money amounting to a total of almost $1.5 million. The bond money relates to 4,887 tenancies that came to an end between January 2007 and December 2010. The bonds were not paid out for a variety of reasons: Disposal forms submitted were missing signatures; Monies left in dispute of whom it is to be paid to;...
Consumer Protection
Media release
13 Dec 2018
A product recall has been issued for the Companion portable single and double burner butane gas stoves sold at stores nationally between 11 January and October 2018, AGA certification no. 8704. In some stoves, the gas valve may leak during operation. There is a possibility of a fire or explosion occurring. If you have any of these stoves, cease using the product immediately and return the product...
Building and Energy
Alert
12 Dec 2018
A former builder has been fined $2,500 by the Building Services Board (BSB) for not following approved plans and understating the contract value of a project in Dianella. Ian Robert Jack – formerly of Quinns Rocks and now living interstate – was a registered building practitioner and building contractor (BP101026 / BC100827, since expired) in 2016 when he signed a $243,000 contract to construct a...
Building and Energy
Media release
12 Dec 2018
The following statement was issued by Hon Bill Johnston MLA, Minister for Commerce and Industrial Relations, on Tuesday 11 December 2018: John Fiocco's review of security of payment reform for WA subcontractors released Government will carefully consider all 44 recommendations The McGowan Government today released John Fiocco's final report on Security of Payment Reform in the WA Building and...
Building and Energy
Media release
11 Dec 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 139.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 December 2018, most Coles Express sites are increasing their ULP price to 144.9 cpl (increasing by 27 cpl). Most Caltex sites are increasing their ULP price to 143.9 cpl, most...
Consumer Protection
Media release
10 Dec 2018
As the weather warms up our thoughts often turn to planning for holidays and fun festive celebrations, but it’s important to remember that common items used at this time of year can be hazardous. Water awareness is an obvious issue that springs to mind in summer but consumers also need to be aware of product safety when buying gifts. Consumer protection regulators throughout the country have...
Consumer Protection
Media release
10 Dec 2018
The Building Services Board has imposed fines totalling $12,000 in relation to a Mandurah short-stay accommodation development where substantial construction took place without a building permit. The builder, Kerry George Parsons (BP/BC4277) of Jandakot, submitted a building permit application to the City of Mandurah in March 2016 for the five-unit waterfront development valued at $400,000. The...
Building and Energy
Media release
10 Dec 2018
A tree lopper has been fined $6,000 and ordered to pay costs of $887 by the Perth Magistrates Court for breaching his customers’ consumer rights to a cooling off period. Mitchell Craig Grisbrook of Connolly, trading as Elite Trees , today pleaded guilty to four charges of failing to comply with laws related to unsolicited consumer agreements involving two home owners. In January 2017 a...
Consumer Protection
Media release
07 Dec 2018
A spike in reports of Western Australians losing money to the tax debt scam has prompted Consumer Protection to issue an alert in an effort to reduce the mounting losses. So far this year, 21 victims have reported to WA ScamNet losing a total of $78,250 with 11 victims losing $38,800 just last month. The highest single loss was $10,200. Most were ordered to pay their supposed tax debt by...
Consumer Protection
Media release
06 Dec 2018
Whether you have been renting a home for many years or are just about to jump into the rental market for the first time, it’s important to be aware of your rights and responsibilities. Residential tenancy matters make up a large part of the work we do at Consumer Protection. Our contact centre refers more than 100 calls from tenants each week to our Property Industries team for assistance. Part...
Consumer Protection
Media release
22 Nov 2018

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