Consumer

Announcements

While Christmas is a time of giving, post-Christmas is when some consumers think about returning faulty or unwanted gifts. Whether a retailer will accept a returned item could depend on your reason for returning it. If a product is faulty or not fit for its intended purpose then the retailer is obliged under the Australian Consumer Law (ACL) to offer you a remedy in the form of a repair,...
Consumer Protection
Media release
13 Jan 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 12 January 2022), the average price of regular unleaded petrol (ULP) will increase by 30 cents...
Consumer Protection
Media release
11 Jan 2022
Western Australians are being reminded about the dangers of portable pools during an annual national campaign involving consumer protection agencies, product safety regulators and the Royal Life Saving Society – Australia. The ‘Don’t Duck Out, Make It SAFE’ initiative takes place each year because on average one child dies from drowning in a portable pool annually, with other kids needing...
Consumer Protection
Media release
06 Jan 2022
UPDATE 16/11/22: Following his conviction in the Perth Magistrates Court, Mr Al-Khafaji was also reprimanded by the State Administrative Tribunal and disqualified from holding a motor vehicle repairer’s certificate for three months. $8,500 total fine for reducing odometer reading by half prior to sale Vehicle offered for sale on Facebook and then sold to his employer, a car yard Behaviour...
Consumer Protection
Media release
05 Jan 2022
‘Exercising more’ is a popular New Year’s resolution, so if you’re thinking about signing-up to a gym or fitness class in 2022, it’s worth knowing that things might be a little different to the last time you joined. This is because six months ago, on 1 July 2021, the rules governing WA’s fitness industry changed to provide better protection for consumers and to capture a wider range of providers...
Consumer Protection
Media release
04 Jan 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 December 2021), the average price of regular unleaded petrol (ULP) will increase by 30 cents...
Consumer Protection
Media release
28 Dec 2021
Alwyn Healy banned permanently from retail sales in the WA aircon industry Supreme Court finds he breached an enforceable undertaking signed in 2015 Compensation order to repay $10,500 to two recent customers The Supreme Court has made a permanent order for a Tapping salesman to never again be involved in retail air conditioning sales to WA consumers as a result of further legal action taken by...
Consumer Protection
Media release
24 Dec 2021
Christmas is a time when many people want to give back to their community with a donation to charity, but before opening your own wallet it is important to ensure your chosen cause is a legitimate one. So far this year, there have been nearly 800 reports and more than $172,000 in losses across Australia to scammers posing as charitable organisations, according to the Australian Competition and...
Consumer Protection
Media release
23 Dec 2021
An un-staffed Forrestfield petrol station has been named by FuelWatch as the cheapest non-membership petrol outlet in the Perth metropolitan area for 2021. FastFuel 24/7 offered an average price for unleaded petrol (ULP) of 131.8 cents per litre (cpl) during the year with Vibe Morley coming a close second with 132.2 cpl and Liberty Calista third with 134.8 cpl. Costco at Perth Airport is on top...
Consumer Protection
Media release
22 Dec 2021
Tragically, on average one child dies from portable pool-related drowning each year in Australia and other kids need hospital treatment and may be left with severe brain injuries.
Consumer Protection
Media release
20 Dec 2021

Pages

Subscribe to Topics
Subscribe to RSS - Consumer