Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Commissioner for Consumer Protection

Patricia Blake January 2023 - Current Patricia Blake (known as Trish) became Commissioner for Consumer Protection and Executive Director for Consumer Protection in January 2023. Prior to becoming Commissioner Trish has been the Director of Retail and Services within Consumer Protection and worked...

About us

29 Mar 2017

Building and Energy presentation videos

Videos and presentations Security of payment The Building and Construction Industry (Security of Payment) Act 2021 (Act) provides important payment protections for all participants in the Western Australian building and construction industry (some exclusions apply). It applies to construction...

BC videos

20 Mar 2017

Inflatable air lounges

WATCH

Inflatable air lounges are a drowning risk if used on water. While some retailers selling this product may suggest they can be used on water, there may be a risk of unexpected deflation and we strongly recommend they are only used on dry land. These lounges should not be used on any water body (...

Product safety for consumers

16 Feb 2017

Tipping hazards in the home

Furniture Stability From a toddler’s point of view, home looks like a big playground. They don’t recognise the dangers. The trouble is that most parents don’t recognise the dangers either. Unstable furniture can tip over when a child climbs or pulls on it. This can cause serious injuries if it...

Product safety for consumers

18 Jan 2017

Ethanol burners (Decorative alcohol fuelled burners)

Portable decorative ethanol burners designed for table-top use are the subject of an interim product safety ban.

Product safety for consumers

20 Dec 2016

Auction sales reform

Status: CLOSED 15 April 2017 A review of the laws covering the licensing and conduct of auctioneers in WA was conducted in 2017 and is now complete. Review purpose The purpose of the review was to assess the Act’s relevance and appropriateness in meeting current and future consumer and industry...

Consultations

15 Dec 2016

Six ways to be a smart shopper

Before you buy something, do your research and make sure you are getting the best disability good or service for your needs. This is particularly important if you are buying something that you will use for a long time or something worth a lot of money. Here are some tips to help you make an...

People with disability

13 Dec 2016

Food labelling for consumers

WATCH

Consumers can now identify how much of the food they are buying is sourced or made in Australia with the country of origin labelling system. There are two key features to look for a: kangaroo logo - which means the food is made or grown in Australia bar chart and description - which shows what...

Food

22 Nov 2016

Credit card chargeback

A chargeback is the reversal of a disputed transaction back to your credit or debit card account. Chargebacks are available: on credit cards; if you use the ‘credit’ option on a debit or travel card; if you select the ‘cheque’ or ‘savings’ option when paying by debit card; or for multi-network...

Refunds and returns

08 Nov 2016

Improving the interaction between residential tenancy laws and family violence restraining orders 2016

Introduction Tenancy laws in WA are under review as part of the Government’s family violence reform plan and community feedback is now invited. The purpose of this options paper is to seek stakeholder feedback into preferred drafting options to amend the Residential Tenancies Act 1987 so that...

Consultations

26 Oct 2016

Publications

Seniors housing options now and in the future

READ

In retirement, you may choose to downsize from your family home to a home that is better suited to your lifestyle changes. This guide provides a summary of some housing options that are available to...

Consumer Protection

Guide / handbook

30 Mar 2023

Thinking of purchasing a new car? Tips for consumers

READ

Follow these tips to protect yourself: 1. Research Before you buy a new or used car, do some research to determine which car is right for you and what you can afford. 2. Check safety rating Check the...

Consumer Protection

Flyers

27 Sep 2022

Motor vehicle repairers - tips for consumers

READ

Does your vehicle need repairs? Follow these tips to protect your asset and your family. 1 Research. Before you book your car in for a service, new tyres or repairs ask for recommendations from your...

Consumer Protection

Flyers

02 Dec 2019

Annual Report 2018- 2019

The department's annual report for 2018-2019 presents information on its statutory compliance, financial, non-financial and operational performance, in accordance with the requirements of the...

Corporate

Reports

08 Nov 2019

Local government’s four yearly inspections of private swimming pool safety barriers 2018/19

READ

Progress report on local government’s four yearly inspections of private swimming pool safety barriers 2018/19 Please note: The figure on page 7 of 8.3% for the City of Nedlands should be 0%

Building and Energy

Reports

21 Oct 2019

Consumer Protection Public Naming of Traders Policy

READ

The Consumer Protection Public Naming of Traders Policy was reviewed and updated in June 2019. “Naming” is the public identification of a trader reasonably suspected of contravening the Australian...

Consumer Protection

Policies

24 Dec 2019

Consumer Protection Disclosure Policy

READ

The Consumer Protection Disclosure Policy was reviewed and updated in September 2019. In the course of its operations, Consumer Protection obtains or has access to a wide range of information. Some...

Consumer Protection

Policies

24 Dec 2019

Consumer Protection Media Policy

READ

The Consumer Protection Media Policy was reviewed and updated in January 2019. The Media Policy provides all Consumer Protection officers with guidelines about which officers are authorised to...

Consumer Protection

Policies

24 Dec 2019

Scam spotting - the types of scams and how to protect yourself

READ

WA ScamNet profiles the most prevalent scams targeting Western Australians and provides information on different types of scams, how to recognise scams, and what to do if you have received a scam. It...

Consumer Protection

Information

07 Sep 2022

Electric shocks – Fact sheet

READ

A guide to prevention, common warning signs and what action to take.

Building and Energy

Fact sheet

26 Sep 2019

Announcements

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 4 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 30 cents per...

Consumer Protection

Media release

03 Oct 2023

Barbecue safety reminder ahead of Grand Final

WA’s gas safety regulator is urging AFL and NRL fans to stay off the injury list by using barbecues safely this Grand Final weekend. Building and Energy’s premier advice for safe grilling with gas includes: Follow the manufacturer’s instructions, read the barbecue’s safety warnings and look for an approval badge to certify that it is authorised for sale in Australia. Check the gas cylinder for...

Building and Energy

Media release

28 Sep 2023

Commissioner's Blog: Quad bikes are not children’s toys

As school holidays approach, a reminder that quad bikes and kids are a dangerous, and potentially deadly, mix. Since 2020, nine West Australians have been killed on quad bikes - two of them this year, including a girl aged under 10. Nationally, quad bikes are a leading cause of serious injury and death on Australian farming properties with 71 people killed, including 11 children, since 2017...

Consumer Protection

Media release

28 Sep 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 27 September 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 29 cents per...

Consumer Protection

Media release

26 Sep 2023

Commissioner's Blog: Nominate a community champion for Consumer Protection Award

The search is on for outstanding WA individuals, organisations and groups who are strong advocates for consumer rights, with nominations open for the prestigious 20th anniversary Consumer Protection Awards. The awards shine a spotlight on the great work being carried out in the community, such as offering advice, assistance and education; lobbying for change; creating greater understanding of...

Consumer Protection

Media release

21 Sep 2023

Safety warning for parents ahead of Perth Royal Show

Be alert to toys and novelty items with dangerous button batteries Eight infringements handed out last year for unsafe products Infringement notices will be issued if non-compliant products are identified during the Show The Perth Royal Show is a fun day out for families but parents are being warned to be alert to potentially unsafe novelty items and toys. In 2022, Consumer Protection product...

Consumer Protection

Media release

20 Sep 2023

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 September 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 30 cents per...

Consumer Protection

Media release

19 Sep 2023

Building Services Board refuses registration renewal – FTD Construction Pty Ltd

On 12 September 2023, the Building Services Board (the Board) determined to refuse to renew the building contractor registration of FTD Construction Pty Ltd (BC101942). After receiving advice from Building and Energy following its investigation into FTD (also known as Fulfill The Dream), the Board was not satisfied that the company met the financial requirements for registration or that it had...

Building and Energy

Media release

19 Sep 2023

‘Bitumen bandits’ named in organised scam operation

Travelling conmen target WA consumers as part of international based scam Thirty-one reports in nine months totalling payments of over $264,000 Commissioner for Consumer Protection says avoid these scam con artists who leave you with dodgy work Consumer Protection is warning WA home and business owners to avoid dealing with at least eight road construction companies currently travelling around...

Consumer Protection

Media release

19 Sep 2023

Commissioner's Blog: Block your driver’s licence to lock-out identity thieves

Money is not the only thing scammers are looking to steal these days – your personal identification can be just as valuable to them. As part of their ruse, scammers posing as legitimate organisations or government service providers often pretend to need copies of your driver’s licence and passport to verify your identity, when their actual aim is to steal it. Having your identity stolen can cause...

Consumer Protection

Media release

14 Sep 2023

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