Debt collector

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Procedures are agreed safe ways of completing tasks and are an essential part of any safety management system. Usable procedures increase human reliability by providing a consistent and safe means of performing a task. They can also be job aids to assist with reducing skill- based error from slips...
Human factors
While PCBUs are responsible for making decisions regarding health and safety, they don’t always have a full understanding of the finer detail or subtleties of the work or working conditions. To help improve this understanding, it is important that PCBUs engage in consultation with their workers...
How do I get started
The Work Health and Safety Act 2020 (WHS Act) prohibits discriminatory, coercive and misleading conduct about WHS. This means that people can raise health and safety issues and concerns at their workplace without fear of discrimination or coercion. What is discrimination? Discrimination is the...
How do I get started
PCBUs have a duty under the Work Health and Safety Act. This information is designed to help WA organisations and their associated workforces (including volunteers) understand the duties of a PCBU. What is a business or undertaking Whether an organisation is a business or undertaking will depend on...
Your rights and responsibilities
Officers under the Work Health and Safety Act have specific duties. This information is designed to help WA organisations and their associated workforces (including volunteers) understand the duties of an officer under the Work Health and Safety laws. Who is an officer? Having the word ‘officer’ in...
Your rights and responsibilities
Notifiable incidents are applicable to all duty holders under the jurisidction of the Work Health and Safety Act 2020 . A 'notifiable incident' means: the death of a person; or a serious injury or illness of a person; or a dangerous incident . Need to report a notifiable incident? Preserve the site...
Report an incident
Dangerous incidents are applicable to all duty holders under the jurisidction of the Work Health and Safety Act 2020 . The regulator must be notified of any incident in relation to a workplace that exposes any person to a serious risk resulting from an immediate or imminent exposure to: an...
Report an incident
The Work Health and Safety Act and accompanying regulations came into effect on 31 March 2022. Go to the Work Health and Safety laws website For information about WA's work health and safety (WHS) laws
About WorkSafe
Do you want to make a complaint about bullying, sexual assault or harassment? Contact WorkSafe on 1800 678 198 or email wscallcentre@dmirs.wa.gov.au
Ask a question or make a complaint
Workplace health and safety laws require persons conducting a business or undertaking (PCBUs) to ensure your safety and the safety of any others in the workplace as much as they reasonably can. This includes minimising the risk of exposure to COVID-19 in the workplace. A safe and effective vaccine...
COVID 19 - Coronavirus

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Publications

Report an incident to WorkSafe poster is a quick reference guide to reporting a death, serious injury or illness, or life-threatening dangerous incident.
WorkSafe
Poster
08 Jul 2022
The below information provides a description of activities which a Western Australia (WA) licensed debt collector is permitted to perform. If you are a WA licensee visiting another state under AMR,...
Consumer Protection
Information
17 Aug 2022
This information sheet provides general guidance for workers and persons conducting a business or undertaking (PCBUs) on how to manage the risk of falls at work under the new work health and safety...
WorkSafe
Information
18 Jul 2022
Commercial Tenancy (Retail Shops) Agreements Act 1985 (WA) Statutory Review 2022 is currently underway. More information is available on Commercial Tenancy law review . The CT Act regulates leasing...
Consumer Protection
Consultations / public comment
06 Sep 2022
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022
Employers (or persons conducting a business or undertaking) have a duty under OSH or WHS legislation to eliminate, or if that is not reasonable practicable, minimise the risks of COVID-19 at the...
WorkSafe
Information
18 Feb 2022
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2022 Work Health and Safety Excellence Awards 2022 Work...
WorkSafe
Information
01 Mar 2022
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021
The Digital DMIRS Strategy seeks to improve the department’s operations and service delivery through the effective use of technology. Some goals of the strategy are to modernise digital systems and...
Corporate
Information
23 Dec 2020
Release of Bank Guarantee – Statutory Declaration Who needs to complete this form? Persons who wish to request the return of their Bank Guarantee two years following the cessation of their Debt...
Consumer Protection
Form – application
21 Sep 2020

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Announcements

Two new Frequently Asked Questions (FAQs) sheets are now available. The new FAQs cover digital identity and the WA Relationship Authorisation Manager (WARAM). The My Account FAQ has also been updated. The FAQs provide answers to common questions such as: What is a digital identity and why we need to protect it? What is the WARAM and how can it benefit our customers and their business ? Both new...
Corporate
Department News
29 Sep 2022
The Minister for Industrial Relations has approved a series of Work Health and Safety codes of practice which came into effect today. These codes have been adapted for Western Australian work health and safety environments from the Model codes of practice published by Safe Work Australia, developed through consultation with unions and employer organisations. Dr Patricia Todd, Chair of the Work...
WorkSafe
Department News
15 Jul 2022
The McGowan Government has released exposure drafts of regulations under the Work Health and Safety Act 2020 ahead of the commencement of major work health and safety (WHS) reforms in March 2022. Releasing the exposure drafts of the supporting regulations provides all participants in Western Australian workplaces the opportunity to prepare themselves to meet the requirements of the new Act and to...
WorkSafe
Alert
20 Dec 2021
As a result of the Premier’s announcement placing WA into a hard lockdown until 6pm on Friday, 5 February, our counter and phone services are currently unavailable. You are encouraged to email any enquiries to consumer@dmirs.wa.gov.au . If your matter is urgent, please include a contact telephone number in your email and Consumer Protection will call you back within 24 hours. We will resume full...
Consumer Protection
Department News
01 Feb 2021
While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020
Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020
On Thursday 20 February, the Work Health and Safety Bill 2019 passed through the Legislative Assembly of the Western Australian Parliament. The Hon Bill Johnston MLA, Minister for Mines and Petroleum and Industrial Relations said: “I am pleased that the Work Health and Safety Bill has now passed the Legislative Assembly. “The McGowan Government recognises the importance of these reforms and hopes...
WorkSafe
Department News
25 Feb 2020
Our offices will be closed from Wednesday 25 December 2019 to Wednesday 1 January 2020. Normal services will return on Thursday 2 January 2020. For urgent enquiries please visit our contact page.
Corporate
Department News
04 Dec 2019
The Department of Mines, Industry Regulation and Safety (DMIRS) is conducting a stakeholder satisfaction survey to invite feedback on our services and our role as a regulator. The results will help DMIRS focus on business areas and services that need performance improvements. If you subscribe to a DMIRS email newsletter or subscriber news service, you may be contacted by email and invited to take...
Consumer Protection
Department News
29 Apr 2019
The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Corporate
Department News
25 Oct 2018

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Applications

Applying for a debt collector licence.
Consumer Protection

Notifications

Real estate agents, settlement agents, real estate representatives, motor vehicle salespersons, motor vehicle yard managers, motor vehicle dealers and repair businesses, land valuers, employment agents and debt collectors can notify the department about changes to contact information.
Consumer Protection

Payments

Fees and forms for debt collectors licensing.
Consumer Protection
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